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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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GB
1 review
0 helpful votes
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Overnight stay in February
February 8, 2018

Had a really lovely stay at the Novotel Hotel at Canary Wharf. The room had an exceptional view and the bed was very comfortable. Lovely shower and the breakfast was very good too.

Date of experience: February 5, 2018
Massachusetts
1 review
1 helpful vote
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Wonderful experience.
February 5, 2018

The rate was perfect for my budget. The hotel was amazing for the price. I had never heard of this booking site before and am happy to have found it. I highly recommend it and will use it again.

Date of experience: February 5, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi NICOLA S,

It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.

Happy bargain hunting!

Your AMOMA.com team

GB
1 review
0 helpful votes
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Short stay in the centre
February 8, 2018

The room was a little tired and could benefit from a refurbishment. It was clean and tidy and in great location. The free breakfast was great.

Date of experience: February 5, 2018
India
1 review
1 helpful vote
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Good
February 5, 2018

It was very easy to book through this site. Really satisfied with booking process, had a comfortable stay

Date of experience: February 5, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Shahariyar C,

Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.

Your AMOMA.com team

GB
1 review
0 helpful votes
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Enjoyed two nights in a very comfortable room with a lovely bed. Would have enjoyed a bath but the wet room was fine. Good value for a weekend stay.

Date of experience: February 4, 2018
Portugal
1 review
1 helpful vote
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Stay in London
February 5, 2018

Looked through many online booking sites to find a good price on accommodations but only AMOMA.com recommended the Arbor Hotel in the east end of London. The hotel was fantastic. A 15 minute walk to the Tower of London and in the trendy Brick Lane neighborhood.

Date of experience: February 4, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Felicia F.,

We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.

Thank you for sharing your experience,
Your AMOMA.com team

Ecuador
1 review
1 helpful vote
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Worst hotel ever!
February 7, 2018

This hotel is a gringo's worst nightmare! The woman desk clerk asked me for $20.00 more when I checked in as security for my towel & TV remote even though I used my cedular to check-in with! The indigenous clients she keep their cedular as the security deposit! When I went to check-out I returned the towel &TV remote the clerk did not want to return my $20,00! Only after I told her the clerk I was going to call the police did she return my $20.00 deposit! I would never consider staying at this poor excuse for a hotel again!

Date of experience: February 3, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi James H.,

Some hotels charge extra fees for services like wifi, spa, pool towels, incidental deposit etc. These are not collected by us and thus not included in the price. You will be required to pay any such
Fees directly to the hotel upon check-in or check-out. We display these charges throughout the booking process so you can anticipate extra costs before your stay at the hotel.

We hope this answers all your questions.

Your Customer Support team

Mexico
1 review
0 helpful votes
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Was fine
February 6, 2018

The hotel we stayed at was a bit loud. Noise from other rooms as well as from Zocolo. Beds are hard. Pretty good location. First time in Mexico city. Would probably choose different location next time

AMOMA.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 2, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Bruce M.,

We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.

We remain at your service,
Your Customer Support team

Italy
1 review
0 helpful votes
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Bien
February 6, 2018

Le personnel est accueillant
La chambre propre, avec sanitaires impec
à deux pas de la gare de Lyon
Pas de problème

Date of experience: February 2, 2018
Canada
1 review
0 helpful votes
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Warn experience
February 6, 2018

Beautiful facility with large wood burning fireplaces and unlimited wood. Dinner was fair. Lamb shank was overdone. Breakfast was excellent. Surprised that so many of the staff do not staff are not speak much English.

Date of experience: February 2, 2018
Canada
1 review
0 helpful votes
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Great stay
February 6, 2018

Everything about the resort was 1st class, from the staff, the rooms, the site and the food. Recommend the Portofino Restaurant. Italian cuisine great menu.

Date of experience: February 2, 2018
GB
1 review
1 helpful vote
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ST Giles Hotel, London
February 5, 2018

Once again a very pleasant overnight stay in this hotel. Whilst our standard room was 'compact', it was adequate for our 1 night stay-over in London. The 'icing on the cake' was the excellent 'European' breakfast.

Date of experience: February 2, 2018
Texas
2 reviews
0 helpful votes
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Great Experience
February 6, 2018

At first I was apprehensive, but my hotel stay at the Ritz Carlton in Cancun was fantastic without issues with my voucher. I will use them again!

Date of experience: February 2, 2018
California
1 review
0 helpful votes
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Great Stay
February 6, 2018

Service and room were great. There was party going on and I heard the music late into the evening. I would stay again. Good location.

Date of experience: February 2, 2018
Canada
1 review
0 helpful votes
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Fairmont - Vancouver Airport
February 6, 2018

Better hotel then I was expecting at the airport. Food at the nicer restaurant was great - a bit expensive. Live music was fun.

Service was good but waiter didn't really know too much about wine / mixed drinks.

Rooms are bigger than standard. Hot tub, gym and dry sauna were great.

Date of experience: February 2, 2018
GB
1 review
1 helpful vote
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My first booking with AMOMA
February 5, 2018

Easy to book, best price available on the day. Searched many providers and AMOMA were the cheapest. Hotel was the Hampton by Hilton so as expected it was clean, comfortable and staff were polite and courteous. All went smoothly, will use AMOMA again.

Date of experience: February 2, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Saquib I.,

We are very happy to have you as a customer!

Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.

Your AMOMA.com team

GB
1 review
0 helpful votes
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First Booking
February 6, 2018

We used your site for the first time last week and found it very efficient.
The service was very helpful and friendly.

Date of experience: February 2, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Felicity R,

Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.

Your AMOMA.com team

Cyprus
1 review
0 helpful votes
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Excellent service
February 2, 2018

I feel pretty confident with AMOMA. I book frequently with this platform and and i have also used their customer service, which is very efficient as well

Date of experience: February 1, 2018
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Panagiotis P.,

We are very happy to have you as a customer!

Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.

Your AMOMA.com team

GB
1 review
0 helpful votes
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Hotel Plaza Mayor, Atocha
February 6, 2018

Excellent small friendly hotel, clean and comfortable rooms, in the old picturesque centre of the city

Date of experience: February 1, 2018
GB
1 review
0 helpful votes
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BEST ON LINE PRICE
February 6, 2018

Room great.
Breakfast - Advice get there early. Selection depleted, no fruit, no bread etc 15 mins before end time of 0930

Date of experience: February 1, 2018

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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