AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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So, Amoma contacted me after seeing the review and said they would look into my account and see what they can do... Absolutely no response since, this is a company that does not care about the customer that keeps the lights on.
We booked a non-refundable reservation (my fault), but we never expected my wife. Who was 8 weeks pregnant (now 13) to get as sick as she did when we landed in Paris. The Doctor had cleared our trip and so off we went. The minute she landed and none stop from there coughing and puking. All our reservations Tours, hotels, and even United Airlines were so compassionate and understanding, but not Amoma or the hotel we got through them. Our doctor wrote a letter to everyone saying it was imperative my wife get home for treatment. We left 4 days later giving her time to adjust to her blood thinners (oh yes blood disorder so she takes meds whenever we travel) again all thsi was approved by doctors. Amoma could care less, they never followed up, I even said at least give us 50% of our booking fee back and they just have ignored us since. I would STAY away from this site there are so many that are better. Matter fact, I would go directly to the company's site to book. It is because of companies like Amoma that I rather not use these site. I mean My wife is pregnant and it was an emergency and these people acted like it was nothing serious.
After reviewing AMOMA.COM and finding myself in a very difficult position, i. E. booked wrong dates on a Non-Amendable/Non Cancellable contract, I had little faith in getting any kind of refund. But... all credit to AMOMA they refunded most of my money (I gladly accepted a small administration cost) and was then free to re-book a hotel for the correct dates (with another provider - sorry AMOMA).
So after quite a few emails/phone calls etc I was pleasantly surprised to see most of my money repaid back into my account. - Many Thanks AMOMA for your kind understanding - ray t
Very clean hotel very close to town centre. On 18th floor but room was ideal would definitely recommend to anyone looking to visit Leeds and will definitely be back
This company is Fast and efficient and they have good prices.
I am Very satisfied.
I found them on skyscanner and it was good.
The only reproach are the 100 characters necessary to give this comment.
Everything was OK in the hotel. The wellness is nice but not too huge so, more than 20 people at the same time is a crowd.
I book a hotel in AMOMA.com and get a simple confirmation. I doubt it is not true at the first time. In fact, it is true. I like your speed however.
Overall good experience, with the only exception of a weird text message which Ive received after successfully completing my booking. The text asked me to immediately contact them in relation to my booking without any further explanation. Firstly it was an international number (hence I paid for the phone call). Secondly, when I called, I was put on waiting for more than 10minutes. At that point I gave up. That was just an unnecessary waste of time and money.
I was quite satisfied with the on-line experience! I am looking forward to making my next hotel reservation through Amoma.com!
Never used the site before, found an incredible price for New Orleans during Marti Gras. Tried it as it saved me 100 bucks. Got to the Hotel they already had the payment voucher and my room was ready early. Who could ask for me. Easypeasy!
I stayed in a 5 star hotel in Bangkok for a very good price.
The booking was very easy to make.
They have the best prices for the best deals.
The booking did not present any problem in the checking in. The hotel stay eas good and the location convenient.
Had to make a last minute reservation & found AMOMA offering rate about 50% lower than others. Thanks AMOMA!
Despues de una mala valoracion intentaron ponerse en contacto conmigo para resolver mi problema. Me lo cambiaron sin problemas
Hola Juan J.,
Nos complace saber que hemos podido ayudarle. Le recordamos que nuestro equipo de Atención al Cliente está a su disposición las 24 horas del dÃa si necesita ayuda con cualquier otra cosa.
Su equipo de AMOMA.com
This service is amazing.
This worked perfectly as advertised. The hotel was way above the value I received through this site
Hi Alden S.,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
Having not travelled to London for some time was concerned about booking a specific hotel at a good rate. Arrived at Amoma site through Trivago site and booking was easy and at a good rate. All went smoothly and we were delighted at the service. Thank you Amoma.
Hi Barrie L.,
Thanks for your feedback!
We are pleased you enjoyed our service and you can now save time in the future by looking straight at our incredible offers.
We look forward to helping you find another unbeatable hotel deal for your next trip.
Kind regards,
Your AMOMA.com team
I received the best rate for a 1 night stay at The Edge Hotel in New York City! Thanks AMOMA! I will certainly use your services again.
Hi James J.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
I was a little hesitant to book with this company since Ive never heard of them, and theyre prices were so low but I booked and had no problems checking in! Thanks again, I will book again!
Hi Jeremy K.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
I was able to get a great price on a central hotel. The price on Amona was cheaper than I could find on the hotel's website or elsewhere. It pays to shop around.
Hi Fiona C.,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Excellent service and would us you again. I would reconmend you to friends and family. Many thanks for the personal touch.
Hi David C.,
Thanks for your great feedback and spreading the word about AMOMA.com!
See you and your friends soon.
Your AMOMA.com team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi MAY T.,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team