AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Shower was too hot didnt have cold water. Other than that was a great stay & good customer service & room service
I got this 2 months after booking, and days before my trip.
Dear Mr. Bob seia,
Thank you for using AMOMA.com!
Concerning your reservation in the Rosen Shingle Creek Hotel please be informed that due to a situation beyond our control your reservation can no longer be honored. We are sorry for the inconvenience.
Option 1:
Therefore we can suggest availability in the Wyndham Garden Lake Buena Vista Disney Springs Resort at no extra cost. Please find below the description of the hotel:
Name: Wyndham Garden Lake Buena Vista Disney Springs Resort
=========
AMOMA dropped the ball! And the hotel is SOLD OUT
Hi Bobby S.,
In the unlikely event of a confirmed booking becoming unavailable at the last minute, we do everything within our means to relocate you to another hotel of the same or higher category. If the situation warrants additional refund (e.g. A price difference), we apply it without delay and we offer you continuous support for all other refund requests prior or post check-in.
We checked your case and learned that we granted you a full refund and informed you by email on 19.02.2018 accordingly. Please allow 3-5 days for your bank to process this reimbursement.
Feel free to contact us at [email protected] if you have any questions about your refund.
Your Customer Support team
I was very pleased with AMOMA as first time user. I had heard many bad reviews so I was very worried and hesitant.
But everything was very well done, the assistance the reservation... Everything!
Hi PIERRE M.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
All ok but toilet was on a step so if you are small your legs will be dangling. But good over all. Breakfast ok
Breakfast was good! Stafff were helpful and very welcoming! The bed could do with a larger duvet! The carpet was grubby looking but that's just through wear and tear! Housekeeping was excellent room was very clean!
Perfectly placed hotel with excellent facilities and staff. Exceptional from the moment you check in to the time to check out. Nice touches with the daily features in the dining and reception areas. The room was very nice and exceptionally clean. Just minutes from the city centre and great value for money.
Easy to book. Accommodation close to hotel. There were no foreign channels on TV as described on the website. Way too many emails from the site. Sometimes confusing. First received an email I still need to pay - however I already payed when did the booking. A few minutes later another email with the confirmation. I think altogether like 7 emails for one booking!
Hi Denise X.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Wonderful staff, pleasant and professional to deal with. I will use them again, and would highly recommend them to anybody. Very satisfied customer. 10/10
I was disappointed to find out after my booking that my bank would charge me an international transaction fee. This site worked but I would prefer a little more transparency
Hi John G.,
Please note that we contacted you on 26.02.2018 by phone to assist with your matter. Feel free to contact us at [email protected] if you have any further questions about your booking!
Your Customer Support team
Although there was a misunderstanding at first as the voucher did not arrive within the 24 hours as stated, the booking was as requested and everything was wonderful, thank you Amoma.
The quality of the reservation is good. The hotel is in very good location. The room is clean the furniture is too old but for two or three days it is not so important. Only the hotel have the problem with heating and warm water. The service of the reception was perfect.
There are several other hotels nearby... spend the extra $$$. Well worth it! If you are looking for a micro room where no one speaks to you or makes eye contact or answers questions or returns phone calls. Then Microtel is for you!
Hi Scott A.,
We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Site was easy to use and I got a very good price for the hotel I wanted. Everything went smoothly, my booking was exactly as booked when I arrived at hotel.
Hi Patricia M.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
I planned a holiday to Paris with my wife as tourists for the first time. Animal give us the best offers at lower price for Louis Blanc Hotel where we were very satisfied.
Thanks for making everything easy and I dont have problems at all. Allways good price with this website
Hi Fahad M.,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Happy saving!
Your AMOMA.com team
I had never heard of Amoma and I was unsettled about the site. I decided to give it a try. Im glad I did. I got some very good prices on the Sheraton Tucson. The hotel was very nice and checkin was easy.
Hi Linda F.,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
Simple and straight forward booking procedure. Best prices on the internet at the time. Good link up with hotel for special requests. All in all a very easy and hassle free experience.
I wish I could rate this a negative. I called to change my date because of a medical emergency 2 days before my reservation and all they did was lie, and contradict everything they said. On the site it says you can change your date as long as its within 72 hours and call. I had medical documentation that travel was not an option.
- I called and they use a 3rd party and cant contact them.
- they then said that I should cancel first then try and get a refund (trying to scam me)
- they told me they already charged the hotel (youre hotel doesnt charge you until the day of)
- I decided to call the hotel myself and they said Amoma never called them and that they would not have a problem canceling or changing the date and left a note so they know when they called.
- they couldnt share who purchased the room so I can ask them myself
- they waited until the day after my reservation to tell me they cant change the dates for me
- I can go on and on.
- mortal of my story, I need to first check other review website and check before I book with a company because they have a reputation of being fraudulent.
Hi Lot T.,
Please be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in the booking details once you have made your hotel reservation.
We checked your case and learned that the booking was made under a non-refundable cancellation policy. As you chose to cancel on 18/12/2017, our team strove to obtain a positive outcome however the cancellation policy applied accordingly.
Feel free to contact us at [email protected] so we can further investigate this matter together with you.
Your Customer Support team
Very good hotel with very good Bistro plus Michelin starred restaurant. Could not be closer to Tube, near Buckingham Palace/Queen's Gallery & St James Park. First class staff.
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Sukhbir H.,
We take each customer’s opinion seriously and want to thank you for your feedback.
It will help us to offer you and 2.5 million fellow travellers per year the greatest hotel deals and a smooth booking experience on our site.
Your Customer Support team