AMOMA.com
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Absolutely no problems with booking this fab hotel, called the hotel after reading all the dreadful reviews and the booking was all in place got a reservation number from the hotel so certainly no complaints here and a great rate for a special little girls birthday. Thank you AMOMA
Thank you Gary S.!
Your appreciation is further motivation for us to continue on the path we are on, always aiming to better our performance.
Kind regards,
AMOMA Team
Booked my hotel in krakow. Had a great experience and in other websites, prices were double. Will book again from amoma
I booked a standard room and it was upgraded to an Executive Suite, thanks a lot I really appreciate it I enjoyed my stay and breakfast was awesome :): )
I have tried to cancel reservation several times, on hold forever. What a nightmare! Cannot cancel through site because I need to sign it but I never get the email link required!
We've used several times and have never had a problem. The times we've used them we've found the best prices for what we want. I would not hesitate in using them again!
Everything went smoothly, from booking through Amoma, to stay in the hotel. Everything as promised or expected.
We made a reservation through the site, was the most attractive price!
The treatment was wonderful!
Great hotel with good service through out and very good dinning options at reasonable prices. Bus services just outside the main entrance.
Excellent service kept well informed regarding travel facilities, local attractions. Well done AMOMA no complaints.
In light of recent traffic issues we were delighted to have chosen an airport hotel, rather than have journeyed into the centre of town to find a comparable hotel.
Very comfortable room with quality meals in the restaurant. Remarkably quiet
Booked 3 nights at our desired hotel decided to stay another week tried to book this on line on day 3 with you people found it impossible ended up dealing with the hotel direct after a bit of negotiation thanks anyway
Have not had any problems with them. I booked with them twice and received my hotel reservation voucher within a short time.
Very pleasant stay in a hotel in December 16, well sited for touring Paris. About 200 m from Abbesses Metro station and Sacre Cour is a short walk, uphill, to Sacre Cour. Many restaurants and bars nearby.
Eeating and grocery shopping nearby. Walking distance to the Eifel Tower. It is quite convenient.to go. Anywhere by metr.
Had a great deal on our 5 star hotel in Wrockaw, quick and easy to book and instant confirmation details.
Thank you
Beginning of the month I travelled to Geneva, Switzerland and instead of using booking.com as usual, I used a new platform: AMOMA.
As it was late in the evening I tried to have this done fast.
I asked for 5./6.12., got the hotel I wanted with rooms showing best price (as I assumed for the date I asked for).
I payed and got the confirmation, which I opened in the morning with big surprise: the date was 1 week later than I searched for!
I complained immediately, They said you can have the date you want for 70 EUR plus!
I checked on their web page (AMOMA) and the price was the same "best price" as I payed for the wrong date (which I have been changed to with no reason!)
I could only cancel and pay 40 EUR cancellation, even it was their "trick" to move my booking to another date than that I have asked for in the first place.
Amoma customer service refunded the cancellation fee as a goodwill gesture!
I appreciate this customer oriented approach and will use AMOMA again!
Brads
Mario
5 Days before vacation and they said the resevation cancelled no direct contract with the hotels
Dear *****************
Kindly note that as a hotel reservation website we have no direct contract with the hotels and confirm the reservation through the intermediary of our suppliers. We have been informed by our supplier that due to contractual issues the reservation cannot be accepted.
I had been booked for weeks and 5 days before my vacation i received the above letter
They did offer an alternative but it was a 20min taxi Journey from the original hotel that was at the airport, so now i have to wait 24hrs for my refund and find a capable company
I've booked a hotel about two months in advance and paid for it, thinking I would get a better deal by paying in advance. Couple of days before my trip, I checked the hotel official website and their prices were 25% less. I contacted them and they refused to match the price, however, they gave me 10% refund.
Dear Nicki T.,
The hotel customer pricing strategy, reflected on our website, is defined by the hotel
Itself and it's subject to change at the hotel's sole discretion. These rates can vary as the hotel can give further discounts in order to increase sales when the occupancy degree is low. Therefore we offered the best rate for the offer you selected, based on a comparison with all other public rates displayed at the time of making the booking.
We remain at your service for any further assistance.
Best regards,
Customer Support Team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Maria S.,
Thank you for your kind words!
Behind success of any organization are the prestigious clients like you. It has been a privilege to have you as a valuable customer. It feels great when we are able to meet your expectations.
We hope to maintain this relationship for the many coming years.
Best regards,
AMOMA Team