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AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Hotel booked ok. Very good value straightforward transaction. Phone query answered quickly and courteously. Will use services again, highly recommended
Could not do enough to get the best deal for my hotel in Edinburgh
I was at Dubai airport Dec 10th and needed a room for that night to catch a connecting fly the following morning. Amoma's website did not work well and without me noticing it booked me for Dec 25,2016. On same night Dec, 10 I tried to cancel my booking but Amoma denied my request and charged me for the room. This is fraud to the bones my friends. I tried several times to explain my case but they would not understand or cooperate. I then called my credit card company and they will reverse the charge because they agreed with me that I have a case.
Great prices... luxurious accommodations a fantastic price.
Easy to find hotel, quick check in and wonderful breakfast
This site offers the lowest price that I can find in the web, thank you.
But there were steps to the entrance, steps to the dining room and the wheelchair wouldn't fit through the bedroom door. Room itself far too small to be accessible and the bathroom was a joke - 1 metre by 3 metres, with a huge step up to the shower. No response to my request for a refund.
Edit - Amoma responded to this review asking for details so they could try to sort the problem out, but haven't responded any further. Their customer service is clearly only for show.
Excellent service. I am very satisfied with everything. Thank you.
Good offer, unbeatable price and easy booking/handling. To be picky, I received too many reminder emails (how to get there/what to do)
Booking was simple and rooms were available that were not on the Ibis website. Live chat was also polite and easy to have an invoice emailed
Having searched on Trivago for a good place to stay in Basel, Amoma came up with the very best deal, plus I was able to use a discount code for an even better deal. The description of the hotel was very accurate and the booking process very straightforward. I'll certainly try Amoma again next time I want value for money!
First time book with amoma and everything going fine! No broblem with the payment and the hotel. Thanks
This is the first time we booked a hotel through Amoma.com. Besides the price was right, the service provided by the call center is excellent. We get answers to our concern. Also, when we emailed Amoma.com, we always get replies to our satisfaction. We will definitely recommend it to our friends.
Everything went well at Hotel reception had all details and dealt with us efficiently so we thought the booking was well executed and would deal with AMaoMA again
We are in the technology era which requires more professional services such as a live chat with customer service
Arranged bookings via your website & found your prices to be very competitive. Upon arranging reservations received instant confirmation.
Thank you Jagot R.!
This is really nice to hear.
Best regards,
AMOMA Team
Answer: Hi Tina, Thank you for submitting your honest question! In the unlikely event of a confirmed booking becoming unavailable at short notice, we do everything in our means to relocate our customer to another hotel of the same or higher category. If the situation warrants financial compensation (e.g. A price difference), we apply it without delay and we offer continuous support for all other compensation requests prior to or post check-in. Of course, should you wish not to receive an alternative hotel in this situation, we can issue a full refund. Please feel free to reach out to us at [email protected] so that we can clarify your question. Your AMOMA.com Team
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


Thank you Miranda F.!
On behalf of the staff and management, I would like to extend a warm welcome to you and congratulate you for choosing our services. AMOMA.com is devoted to providing excellent experiences to all of our customers!
Looking forward to your next booking with AMOMA.com!
Best regards,
AMOMA Team