logo

AMOMA.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of AMOMA.com

AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

We monitor reviews for authenticity

Hong Kong
1 review
0 helpful votes
Follow Wong C.
Unfollow Wong C.
Share Review
Report Review

Unforgettable trip & full of enjoyment
September 2, 2017

Excellent trip & lots of laughs family trip. Likely share unforgettable experienced hotel accommodation

Date of experience: August 31, 2017
GB
1 review
0 helpful votes
Follow Shereen S.
Unfollow Shereen S.
Share Review
Report Review

Good
September 2, 2017

Good breakfast and clean room. V close to nottinghill walking 8 mins and hyde park 6 mins. Liked it overall good price & stay :) would stay again.

Date of experience: August 31, 2017
GB
1 review
0 helpful votes
Follow Ian W.
Unfollow Ian W.
Share Review
Report Review

Got what we asked fir
September 2, 2017

Reviews were mixed took a chance on a booking of a hotel in London everything was fine. Would use again

Date of experience: August 30, 2017
Chong X.
Minnesota
1 review
0 helpful votes
Follow Chong X.
Unfollow Chong X.
Share Review
Report Review

Good
September 3, 2017

Felt like the website didn't give me enough information about how I was going to be billed or even include check in/check out dates of the hotel I booked in my e-mails. With it being my first time using the site, I was iffy on confirming a booking because of the lack of details in my confirmed e-mails as well. Got to the hotel and checked in okay, so I guess the website wasn't too bad after all.

Date of experience: August 30, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Chong X.,

Please note that we sent you an instant confirmation including all important documents and information right after your booking on our site. Make sure to also check your spam folder. Additionally you can always access all booking-related information within your personal account on our site. Simply follow this link to log in: amoma.com/login

Our agents are happy to assist you via our on-page live chat within your account should you have any questions or doubts.

Your Customer Support team

Canada
1 review
0 helpful votes
Follow Vicci C.
Unfollow Vicci C.
Share Review
Report Review

I have contacted Amoma twice for booking changes via online chat. Each time the agent has asked to telephone me instead. I have received fast, accurate service each time. I have followed up with the hotel and my booking is good to go. After reading some negative reviews I was nervous, but so far, I am very impressed.

Date of experience: August 30, 2017
GB
1 review
0 helpful votes
Follow Christina G.
Unfollow Christina G.
Share Review
Report Review

Brilliant service
September 1, 2017

Used this company on several occasions, booked hotels in London and Berlin. So easy, great price, amazing choice. Well done guys

Date of experience: August 30, 2017
California
1 review
0 helpful votes
Follow Adrian p.
Unfollow Adrian p.
Share Review
Report Review

The Palazzo
September 1, 2017

Loved the rate at which I got my room. Super fast and easy as everything as already payed for. I hate the fact that I have to write such a long experience it was simple and nice okay!

Date of experience: August 29, 2017
Greece
1 review
0 helpful votes
Follow daiane L.
Unfollow daiane L.
Share Review
Report Review

Perfect!
September 1, 2017

Everything was fine! I got all information which I could need. The process was fast and simple. The hotel's pictures were really real, according with the reality.

Date of experience: August 29, 2017
Malaysia
1 review
0 helpful votes
Follow ERIC C.
Unfollow ERIC C.
Share Review
Report Review

The price in the website is reasonable low, no hidden price. Still need to have a room of improvement with the room type pictures and define in the room descriptions. Easy to book & fast. Shouldn't need to print out the voucher, paperless e-voucher will be great.

Date of experience: August 29, 2017
Ireland
1 review
0 helpful votes
Follow Sharon G.
Unfollow Sharon G.
Share Review
Report Review

Easy follow site.
August 31, 2017

Great site very easy to understand and very good value. Very clear and good quality pictures. No problems when checking in with the hotel.

Date of experience: August 29, 2017
Estonia
1 review
0 helpful votes
Follow Aleksandr S.
Unfollow Aleksandr S.
Share Review
Report Review

Satisfied
August 31, 2017

Everything was great! But I don't understand why I should write 100 characters to submit this feedback.

Date of experience: August 29, 2017
Florida
2 reviews
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Smooth sailing
August 31, 2017

Went smooth. However, my daughter arrived at room before me and didn't know it should have been two beds. That's only thing. We made it work.

Date of experience: August 29, 2017
GB
1 review
0 helpful votes
Follow L R.
Unfollow L R.
Share Review
Report Review

Cheap but lacking documentation
August 31, 2017

Cheap rooms but be careful as the booking confirmations are unclear and don't include full details.

For safety I checked with the hotel that they had received my booking. All was fine in the end.

Date of experience: August 29, 2017
California
1 review
0 helpful votes
Follow Grace V.
Unfollow Grace V.
Share Review
Report Review

ShoppingREALTOR
August 31, 2017

This was a very easy and convenient wit to use. I will be using it when I need to book another trip.

Date of experience: August 29, 2017
Malaysia
1 review
0 helpful votes
Follow Hazel A.
Unfollow Hazel A.
Share Review
Report Review

Booking and check in was a breeze!
August 31, 2017

Easy booking and check in. The best part is, i got the cheapest rate ever with breakfast! So worth it!

Date of experience: August 29, 2017
Hong Kong
1 review
1 helpful vote
Follow Jackey T.
Unfollow Jackey T.
Share Review
Report Review

Amoma stealing money by charging double room price on a single room!

I have booked 2 hotel rooms through Amoma.com for Nikko Hotel Fukuoka to be checked in in late August.

The booking is made on 13 July for the 2 room:
1 Single room business
1 Double room superior

Since it is my first time using Amoma, I reached out to the hotel to confirm the booking directly and the hotel confirmed that 2 single rooms are booked under my name!

The hotel, and I have been calling, emailing, leaving message to Amoma to sort out the issue for 7 days, and still not a single reply so far.

It is a clearly a robbery.

Date of experience: August 26, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Jackey,

Sorry for any inconvenience caused! We checked your case and learned that your second room was initially registered incorrectly in your hotel’s booking system. However, we contacted you on 30.08.2017 to assist you with your reservation and the room types could be confirmed as originally booked on our site.

Please feel free to contact us at [email protected] if you have any further questions about your booking!

Your Customer Support team

GB
1 review
0 helpful votes
Follow Amanda B.
Unfollow Amanda B.
Share Review
Report Review

Great.
August 29, 2017

Great price, brilliant hotel, hassle free booking.

Found Amoma.com through a price comparison site and now I am looking at booking hotels directly with Amoma.com

Date of experience: August 26, 2017
GB
1 review
0 helpful votes
Follow Ahsanul M.
Unfollow Ahsanul M.
Share Review
Report Review

Great site
May 5, 2021

Great service, I even got free breakfast which I didn't even know about, thank you amoma! I will definitely be using again in the future

Date of experience: August 26, 2017
Singapore
1 review
0 helpful votes
Follow moinuddin K.
Unfollow moinuddin K.
Share Review
Report Review

Waiting time at reception two hours. Taxi cannot drop up to hotel after 10 am to 8pm location very good. Swiming pool only for children. It is four star only fridge in room is very small. No iron provided staf is cooperative dont use hotel puck and drop very expensive.

Date of experience: August 26, 2017
AMOMAcom C. — AMOMA.com Rep
over a year old

Hi Moinuddin K.,

We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.

We remain at your service,
Your Customer Support team

Florida
1 review
0 helpful votes
Follow Hilda F.
Unfollow Hilda F.
Share Review
Report Review

Great Experience
August 29, 2017

The website was easy to navigate, AMOMA.com had the best rates and availability. As for the room I was not completely satisfy with but it served it's purpose.

Date of experience: August 26, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
See all photos