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AMOMA.com

3.7
amoma.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

AMOMA.com Reviews Summary

AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.

service
64
value
66
quality
52

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GB
3 reviews
3 helpful votes
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Good new experience
August 28, 2017

Stumbled on this site by accident and glad I did, very competitive prices and gave me more freedom of choice due to the price so I could travel and stay in places that would usually not be in my price range

Date of experience: August 26, 2017
Canada
1 review
0 helpful votes
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VERY SATSFIED
August 28, 2017

Booked recently through AMOMA and found them to be easy to navigate hotel listings, found good prices and booked with no fees or extras tacked on!
Very good, and will definitely use this company again!

Date of experience: August 25, 2017
Saudi Arabia
1 review
0 helpful votes
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Amomas price was the best
August 27, 2017

Second time using amoma, beat everyone's prices by far, recommend them and I will personally use Amoma again

Date of experience: August 25, 2017
GB
1 review
0 helpful votes
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AMONA was good
August 27, 2017

Amona service was good but not so much the hotel if this was there superior rooms glad i did not go for there normal rooms

Date of experience: August 25, 2017
Tennessee
1 review
0 helpful votes
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Very Nice
August 26, 2017

I had an absolutely beautiful experience. The staff was very friendly. The room was simply beautiful and the gourmet cookie was delicious. I will use AMOMA again for my booking. Oh, I, fogot. The cost is very economical. Try it, I think you'll like their service.

Date of experience: August 24, 2017
Malta
1 review
0 helpful votes
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Good service
August 26, 2017

Good service and PleSe keep it up
But after sales service needs to be done in better manner
The ticketing should be better

Date of experience: August 24, 2017
GB
1 review
0 helpful votes
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Great Value
August 26, 2017

Great value stay, lovely room, on suite & a really comfortable bed. Only one little thing, although very busy at breakfast it was noticeable how long it took for bacon etc to be replenished. Lucky for us that morning we were not in a rush to leave the hotel.

Date of experience: August 23, 2017
California
1 review
0 helpful votes
Follow Brandon F.
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Do NOT book anything with Amoma.com as they are impossible to deal with. I made a booking via Amoma at a Best Western in San Diego to find that I must have clicked the wrong date which was the following month. Needless to say I tried to cancel the booking and they refused to work with me to get the booking cancelled. Instead claiming that because they used a 3rd party service they could not cancel. I asked them to provide me the name of the company so I could call them and attempt to cancel, but they wouldn't share this information. The Best Western employee was super nice and informed me they allow cancellations for a full refund up to 24 hours before the reservation date. So yeah... Be forewarned... Amoma is the worst company ever. Do NOT do business with them.

UPDATE 8/29/2017: Nice try Amoma with the automated response. I've spoken with your agents twice now since posting the original review and same story. Sorry we cannot cancel your reservation which you accidentally booked for a full month in the future. Please pay up full price for the hotel which you clearly won't be staying at and we're so lame we cannot work with our providers to cancel... even though Best Western has no problem cancelling. You guys are... the... worst!

Date of experience: August 23, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Brandon F.,

We looked into your case and learned that the booking you made through our site was non-refundable. Please note that cancellation fees are set by our suppliers and we only pass them along accordingly. We always strive to obtain a positive outcome for you but cannot guarantee our efforts will be successful in cases of non-refundable bookings.

Please be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in your personal account area and within your confirmation email once you have made your hotel reservation.

Nevertheless, we are here to support you so feel free to reach out to us at [email protected] if you have any questions.

Your Customer Support team

Arizona
1 review
1 helpful vote
Follow Hubert S.
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Worse Experience
August 27, 2017

This business is the worst for booking hotels. No one ever answers the phone; if the do and realize you may be decreasing the length of stay, you passed to someone else which means you're on hold for over an hour. Emails are no better; tried to modify my stay, but as soon as the person realized it was going to be one day less, they stopped communicating. Don't be fooled by their prices offered; it's a big scam.

Date of experience: August 23, 2017
AMOMAcom C. AMOMA.com Rep
over a year old

Hi Hubert S.,

We take each customer’s feedback seriously and we would like to assist you as soon as possible. Unfortunately we are not able to identify your booking with the details you have provided within your review. Please include your booking ID and one of our agents will contact you shortly.

Otherwise, you can also contact us through our on-page LiveChat or your customer account.

We remain at your service,

Your Customer Support team

Florida
1 review
0 helpful votes
Follow Selva D.
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Excelente atención del personal
August 26, 2017

Todo el personal es muy amable educado y atento en especial Armando de reacción las habitaciones son cómodas y limpias hotel muy bien ubicado

Date of experience: August 23, 2017
India
1 review
0 helpful votes
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Incredible
August 26, 2017

The resort is centrally located and the best part is that it has taxi service which operates on meter and is economical for tourists. No other resort is offering such services. Water activities in Nirwana gardens and treasure Bay are at as distance of 15 minutes by taxi. Ferry terminal is also nearby. Resort has all the modern facilities.

Date of experience: August 23, 2017
GB
1 review
1 helpful vote
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Good service
August 24, 2017

I booked online and printed the information, the only down side was the hotel didn't like the print out, but as I had my iPad with all the confirmation the problem was solved.

Date of experience: August 22, 2017
Wisconsin
1 review
0 helpful votes
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Great place I will return.
August 24, 2017

The building itself was under a construction and still looked great! The staff was polite and friendly. The room was spacious, clean and bright from the sun light. It was a quiet environment also.

Date of experience: August 22, 2017
Florida
1 review
1 helpful vote
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Great experience!
August 24, 2017

Florida Hotel and Conference Center. No trouble at all. Didn't even bring the voucher. Just paid the resort fee, which was clearly defined on the reservation. Spent almost $40 less on the same hotel room?

Date of experience: August 22, 2017
GB
1 review
0 helpful votes
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Money savers
May 5, 2021

Used the website for the very first time and was quite sceptical after the deal they offered was 25% cheaper than the second cheapest on the market. Everything went great, the booking was as described and their customer service is fantastic. Definitely will be using them next time

Date of experience: August 22, 2017
GB
1 review
0 helpful votes
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Easy and without fuss
May 5, 2021

I would use this
Booking site again and recommend to all who are looking for quick honest access to hotel rooms

Date of experience: August 22, 2017
Israel
1 review
0 helpful votes
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Nice
August 24, 2017

The father of Bogdan did the check in when we arrived.We paid for parking our car in nearby hotel park.We received a plastic card and no one said anything more to us.We did the check out and left the area. After a while Bogdan us and told us that the plastic card is very expensive and we must bring it back and he can image that his father did not tell us that.We returned back, lost time and you can imagine our feelings.

Date of experience: August 22, 2017
Washington
1 review
0 helpful votes
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Excellent
August 24, 2017

The Days Inn in Warwick was excellent very clean. The breakfast was unexpected but lovely. We would definitely stay there again.

Date of experience: August 21, 2017
GB
1 review
0 helpful votes
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Turkey Accommodation
August 24, 2017

The experience with Amoma was effortless. However, I was a bit worried once I had booked with them after looking at some of the reviews.
But there was nothing to be worried about, communication with live chat was very good and all was good with the accommodation in Turkey. Will not hesitate to book again with Amoma

Date of experience: August 21, 2017
GB
1 review
0 helpful votes
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Friendly staff, clean hotel
August 24, 2017

The Ipanema Park Hotel suited our needs very well. We found all staff to be friendly and courteous. I would however recommend the hotel extend their breakfast area to eliminate guests queing, waiting for a table to become available. Also I found the "Clube Fluvial Portuense" swimming pool a few minutes away from the hotel to be excellent for my daily 1.5k swim. Perhaps the hotel could avail their guest a concession rate (as 8.00) a swim can be a bit pricey.

Date of experience: August 21, 2017

From the business

AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!


amoma.com
Geneva, B8, Switzerland
+15
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