AMOMA.com
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
We monitor reviews for authenticity
I booked with Amoma but the hotel had no record of the booking even after 24 hours. Amoma only allows 2 days to cancel a reservation with a $60 late fee. Not wanting to take a chance of not having a room, I cancelled my booking with Amoma. They charged me $60 to cancel plus the fee for initially booking with a visa card, so the cancellation fee was about $83. I do not recommend this company.
The hotel was nice, had a lot of amenities. The room was descent, and clean. Great staff and service. The price was great.
We had a wonderful time in New York! The most fun was knowing we didnt break the bank with hotel budget!
The hotel itself is lovely but the room I stayed in was old and tired. It was grubby in need of a good clean and an update. The shower head was covered in pink mould and the silicone around the bath was full of black mould. The light switches and the remote control were really dirty.
Hi Emma W.,
We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Really impressed by the smart hotel, the lovely, helpful staff and the comfortable, very quiet room. We' ll certainly be returning.
I found Amoma by accident, but the price they offered for the hotel was better than other more established/known 'brokers'. We got a deal that included breakfast at our preferred hotel for less than the cost of without-breakfast with the others. I didn't like the hassling/desperation phone call I got from Amoma though trying to get me to book immediately with the promise of free cancellation cover. Maybe some people won't mind this, but I like to do things when I want to do them, not when someone else says I should! Also their 'Print Off Voucher' could do with A LOT of refinement. It looks amateurish to say the least. That said, the hotel accepted it without hesitation and our booking was simple to do. All in all I'd certainly compare my next hotel booking via Amoma, after all, what's to lose!
Amoma provide me with such a great deal with 5 star hotel which not easy to find at other websites.
Thx for Amoma for giving an amazing place to stay with very good value
Great value for money.
Stayed on the first floor and didn't hear noise from Any other room, which is quite unusual.
Hotel was a bit further out than we thought, but it was still convenient for the metro and it was easy to get about. Th eroom was clean and breakfast adequate, but inclined to German tastes.
A great place to roam through the 14th and adjacent districts. Warm staff, clean rooms, filling breakfast and a lovely back garden. Oh, and the wifi worked well.
Easy booking methods. Great deals on offer. Very helpful online chat while doing my booking. I'd definitely use AMOMA again.
The toilet in our room didn't flush properly, and I had to remove a build up of toilet paper from the toilet bowl by hand so that we could continue using it.
Hi Lorraine T.,
We are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at [email protected]. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
My wife and I are of a certain age where walking long distances does not come easy any more. Our Granddaughter had organised tickets for a Spurs match. We were looking for a hotel close to Wembley and luckily through Amoma we found an excellent deal at Wembley Hilton.
I was surprised not finding any tea or coffee making facilities in the room. The breakfast was excellent. Comfortable beds
Very happy with our booking. The room was great value for the location. Will use the site again when looking for a room.
Great price, quick to call me to give a discount on an already great price. Will definitely use them again
Just connecting through Dubai. Don't know the city. Googled inexpensive hotels hear the airport. Got several hotels, and multiple offerings. AMOMA was the lowest, went with that. Arrived at the hotel, and they had no booking for that night. AMOMA had booked me six days into the future. Could not change the date to the night I am staying here (because today is not in the future). Could not cancel the booking. The only helpline is a landline in Switzerland. Called that; after 10 minutes on hold, and three separate tried by the hotel concierge, no answer.
Hi Pietro C.,
We looked into your case and learned that the booking you made through our site was non-refundable. Please note that cancellation fees are set by our suppliers and we only pass them along accordingly. We always strive to obtain a positive outcome for you but cannot guarantee our efforts will be successful in cases of non-refundable bookings.
Please be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in your personal account area and within your confirmation email once you have made your hotel reservation.
Feel free to reach out to us at [email protected] so we can further investigate this matter with you.
Your Customer Support team
I am very happy about the booking experience with amoma. I found the cheapest deal for my preferred hotel in London
Valued for money booking offered amongst 4-5 stars hotels in Manila. However, the Amoma website was not always visible & hard to find.
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi G K.,
Please note that the cancelation policy is always displayed during your booking process and – after your booking is completed – also in your confirmation email as well as your personal account area on our site. Potential card fees are levied by the bank and not us and are therefore not refundable.
You can be sure that all confirmed bookings are guaranteed from the moment you receive your hotel voucher by email.
We checked your case and learned that the booking was made under a flexible cancelation. As you chose to cancel on 02.09.2017, the cancelation policy applied accordingly.
Feel free to contact us at [email protected] so we can further investigate this matter together with you!
Your Customer Support team