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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Easy to buy from and good selection of products. Brought items for several of our vehicles
Ordered the correct part but what I received did not fit the vehicle.
This cost me a day of work due to not having my car.
Appreciate the $30 dollar off but you could have done better!
Eazy to use thank you thanksCustomers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.
I had a question regarding using a different MAF sensor on my car which is a Ford Performance Stage 2 car. I did the chat thing, but no luck there either. I ordered it via internet. I'll have to find out myself if it's compatible.
Hello Steve,
Thank you for reaching out apologize if the chat function did not work for you. In the future our Sales Techs are here to assist in product questions 7 days a week and could be able to answer your question quickly.
Thank you,
Allison
You shipped the calipers in n the manufacturer's box, there was zero tape holding the box shut. It could have easily been opened in transit. The brake rotors were also in the manufacturer's box and the tape had torn on both boxes, one rotor looked like it had fallen out and our back in. $3 for additional protective packaging goes along way.
Hello Rob,
Thank you for your feedback regarding the packing of your products, I will pass along your concerns to the proper party. If you need additional assistance please feel free to reach out to us.
Thank you,
Allison
From start to finish my experience with American Muscle was fantastic! I will always use American Muscle as my "go to" for all my American Muscle Car needs! Nathan H. Was great helping me every step!
Thankful for the assistant & info.
It is a great team ready to serve the customer.
Easy install and could not be more pleased. It's the little touch that makes it look a little really nice
Bought parts on a Tuesday night, had them on a Thursday afternoon and installed on Friday. Sounds great and looks and fits great
Easy purchase. Cheapest I found online. Delivered quickly.
Good, needs fried chicken. Fried chicken, a plane ticket outta here should be give aways.
Got exactly what I needed quickly. I have ordered from them before and will continue to order all my car needs.
I had some issues ordering a product for my husband. Chandler was very patient and kind and helped me out with all my issues and questions! Thank you so much Chandler
You ship out fast but there's always an issue with FedEx. I have 3 packages coming, 2 they could not read the bar code to scan and 1 gets sent to a different fed ex warehouse than it should of. So shipping is always delayed.
Hello Raymond,
I'm sorry you are having bad experience with Fed Ex unfortunately we have no control over that, depending on weight and size of the item is how it is determined which carrier it ships with. Anything under 10Lbs normally goes USPS but if it is really long or wide it can still ship Fed Ex then we also ship UPS as well depending on the item and where it ships from. Again, sorry this is something out of our control and yours and I understand it is frustrating. I hope in the future fed ex can better serve you in your area.
Thank you,
Allison
I would say that it's more of a learning experience for me, because I've learned some things that I didn't know. However I would like to find more products targeting convertibles. I find myself intrigued with some of the products you've listed so far.
Their customer service representatives are great people and genuinely care about you and your project ( team s550 gt), the advice or suggestions they give is almost always spot on and benefits me. Not to mention the retailers only provide accurate information and don't try to upsell anything! These people are like family to me, & they can be to you as well! Highly recommended.
The passenger side mirror I bought works amazing and it was an easy install! And delivered fast!
It was a bit overwhelming with the amount of brake pad options for this car to decide which ones are the correct ones for my application and use. I got the Power Stop Evolution Sport pads, but I had to make sure the ones I ordered were the right fit.
I was in need of a Hellcat SRT wheel for my charger with AM I found the exact match for much less than any others online and it arrived so quickly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mike,
Thanks for taking the time to speak to me this morning, I have issued the voucher as discussed and look forward to hearing from you again. If you need anything else in the meantime please feel free to give me a call at ext 1896.
Thank you,
Allison