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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Quick delivery, and quality products! We will continue to order products through this site!
Great product selection, easy shopping experience and look up tool. Shows you many options for your vehicle and competitively priced.
It was great until my tires and rims came separate when I choose for them to be mounted
Great customer service, abundant selection of products and great installation videos with product how to instructions.
Always quick shipping and good parts. When I had an issue with receiving a wrong item they quickly sent a replacement with no questions asked. Great customer service
Great prices, excellent quality of parts, quick shipping and website is a breeze to navigate. Only place I buy for my 08 Mustang GT.
Box was damaged pretty bad, contents were not damaged but I would packaged better, I did get the insurance luckily I thought there would damage to the parts the way boxed looked, clutch works awesome š
Fast delivery. Quality product. My car feels and sounds awesome driving it!
I'm so excited to give it to my husband for his birthday! He love to customize his car
I always know this is the place to get my things for my Mustang. Thanks again.
Quick delivery. Well priced. As described. Trust them for car parts as I have in the past.
Ordered the SR performance intake for my 2004 gt and it was super simpleā¦ package came on time and the packaging was beautiful. Intake sounds awesome and did give my car a boost. Only downside is it didn't have instructions along with it but you can look up an install video from American muscle on YouTube
Float was broken off the fuel sending unit when recieved I had no choice but to use it I can't be without a car longer so I now have a pricey fuel pump unit that doesn't really fuel levels because it was poorly packaged and recieved damaged
Hello Davis,
I just left you a voicemail going into more detail regarding your review above, I apologize it arrived damaged. I do see customer service setup a return for replacement RMA for you, that is still waiting on your photos to be submitted. I resent the photo link via text message this afternoon. If you are having issues with getting photos uploaded you can give me a shout back and I'll be happy to assist you further. Once we have those photos our return techs will be in contact with you regarding your return.
Thank you,
Allison EXT 1896
It was pretty easy I had different screws in mine but other than that it's plug and play
Very good. Everything was easy to find. Received way to many emails about reviews when i didnt even receive anything yet.
Ordered brakes and order was canceled. Not my fault yall can't operate your site. Nothing said. Just canceled it. Might pursue this for false advertisement. Such a good place to buy until now.
Hello Ethan,
I do apologize your order had to be cancelled, we did send a follow up email going into more detail regarding this. Again, we apologize you were one of the customers effected.
Thank you,
Allison
I brought two 1987 mustang dark blue fenders stripes open boxes one was Blue the other one was black but the boxes stated blue
Hello Daniel,
I just left you voicemail regarding your review above, if you want to setup an RMA to process a return I would be more than happy to further assist you with this.
Thank you,
Allison
There no real customer care service only thru emails and that's the worst
Hello Richard,
I have found your recent purchase that is in the return process, I just left you a voicemial explaining into more detail the reason for the return going through email only. Again, if you do not see your label by tomorrow please feel free to reach out to me directly and I will try and get this process expeditated for you.
Thank you,
Allison EXT 1896
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Dequan,
Thanks for speaking with me today, you should receive confirmation emails on the refund and the voucher that was issued today. If you need any additional assistance please feel free to give me a call.
Thank you,
Allison EXT 1896