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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Ordered monday and will get my stuff on wednesday!
Great items & great service provided, email following is the best, thank you!
My parts came in about 3 days very impressed with parts ordered aswell
Happy with transaction but was confused why they were shipped and dropped at different days on each wheel.
Ordered on a Monday, delivered was stated for Thursday. On Thursday I got notified delivery was out 4 days. Checking the tracking it sat at 3 locations for 24 hours each. I have it now so when I need it again I will be ready.
I received my order on time and it was exactly the same as advertised.
Haven't received my order so how can I write review
Very easy to find what I needed, great prices, fast shipping
Fast delivery no issues, one package came with slight damage to the box
Received quality product at a fair price smooth transaction highly recommend
I specifically called one of their associates so I would order the right wheels for my 2015 Ford Mustang GT LE 50 Year. I spoke with an associate and sold me on wheels saying that would fit my car. Unfortunately the wheels he sold me DONT FIT BREMBO front brakes. However I did not know that until I had them installed! And once the wheels turned they hit the BREMBO brakes and cut the inside of the wheel! And instead of allowing me to return them because they were "damaged" and had been installed they gave me like a $40 credit to use. They took ZERO responsibility and left me with rims I cannot use. Poor business practice. They did recommend spaces that I had to pay for but I don't want spacers. Poor company. WILL NEVWR USE AGAIN OR RECOMMEND! Horrible company.
Everything came right in time came fast and no missing parts I love this place and how I can fit items to my car from the website
Item was exactly what Ivordered from the website. It fit perfectly, and was pretty easy to install. Item was delivered within days of order by FedEx. I like FedEx, but they always require an in person signature so you have to either take off work, or make arrangements in order to receive your order.
AM has everything I need for my Mustang. Fast shipping and a good selection of items. My recent order was received in perfect condition and I am going to start installing everything tomorrow. Thanks AM!
Customer service was very helpful. Every time I order something, it's very well shift fast n quality is excellent
Overall easy install and I've never changed anything on my cars other than a light bulb or the oil. Haven't noticed any sound or power improvements. It says no tuning necessary but I might look into that to see if I can improve the performance.
Arrived when promised. Exceeded my expectations. The video online really helps with the easy installment. All the items I have ordered were a good experience and as advertised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Rick,
I called the number on file but was unable to reach you. I apologize for the delay with USPS not sure why they took awhile to deliver your order. I issued you a voucher for this inconvenience to use on your next purchase online or over the phone and it is good until 11/30. If you need any further assistance please do not hesitate to reach out to us.
Thank you,
Allison