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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Perfect fit.easy installation on the headlights as listed
Great Customer Service and these guys always helping me whether it's questions or making a new purchase
Online guidance and quick ship very appreciated. Always helpful to have online chats to guide you when placing an order
Everyone I reached out to either by phone or the chat service answered my questions and was very professional.
Product is ok. I have not had any problems with new parts I have ordered.
All was good. An easy transaction...
Nice product@ a reasonable price.
Fast shipping. Thanks!
Package came fast and wasn't damaged. The box was open when I got it but no damage. It sounds great on my car!
It was fast and easy the tool is well made love it works well and arrived ahead of time
Install took less than an hour. Looks great! Much better than the factory shifter handle!
Product is ok. Found less expensive from other sites after i placed my order. Shop around before you order
It says free 2-3 day shipping on orders over $119+
I spent close to $500. So where's my order
Hello Jeff,
I found your recent purchase with us for the Rear Shock Tower Brace, I apologize that this item is out of stock and I see you have already spoken to customer service to start the cancelation process. I apologize for the inconvenience and if there is anything else you need please do not hesitate to reach out to us.
Thank you,
Allison
The transaction went smoothly. I am confident the order will arrive in a timely manner without any damages. I do wish the order was shipped already, but I'm sure it will be sent off soon.
I had a question on a product and an American Muscle employee and really helped with a detail answer and really polite. It's rare to receive great customer service these days but American Muscle always provides it.
I ordered 2 shocks and 2 struts with my order, the package came today and the only thing delivered was 1 shock. Please email me back with details on my order and why the 3 other items weren't delivered
Hello Mathew,
I'm sorry I missed you, I just left you a voicemail regarding your review above. I did locate an order with 4 shocks on it and as stated in the voicemail the other 3 shocks show delivered by Fed Ex on 10/22. If you have any further questions or concerns please do not hesitate to reach back out to me.
Thank you,
Allison EXT 1896
Finding what you need isn't too much of an issue but trying to use your credit is impossible to do online. There's no tab, box or anything to use it. Just wasted money sitting there.
Respectfully, please have your shipping department apply tape to boxes so they don't fly open in transit which is what happened. Fortunately this was a cheap order, my last order was a $1300 clutch which also arrived without tape on the box. I will not be buying anything over $200 from this site, which is a shame because my next purchase is going to be a blower.
Delivered right on time! I ordered taillights for my mustang gt they fit right on, looks so nice and cool.
Thanks American muscle.
I love American muscle because they will tell you if each product will fit your car and they also make a video for installation and a review.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Jeffrey,
On your future purchases we do price match comparable auto sites you can call our sales techs to place the order for you and they can assist with this! If you place the order online and then find a lower cost we will match it up to 7 days after the order is placed. Hope this information was helpful and if you need anything else please do not hesitate to reach out via chat.
Thank you,
Allison