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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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The site is easy to use, help is available if you need it, they ship fast and free, and give discounts to first responders, will order from here again.
With the most recent purchase I made would I had to request a new tune from y'all I currently use the bama performance flash tuner but overall a good experience and minor problems at most
Everything on American Muscle's end was perfect. The only issue was with Fed-Ex losing one of the 4 tires. It eventually showed up, but 3 days later, which screwed up the appointment for mounting and balancing.
I am very pleased that the company sells the part I was looking for. Obviously I have found the right parts warehouse to order from. I have ordered parts in the past, and they have performed as designed. Thank you.
Couldnt find factory strut plates so American muscle got me covered with good aftermarket's! Then I went to get an alignment and Meineke lost my driver side rubber bushing but American Muscle luckily sells the bushings by itself!
Great service fast shipping I order two days ago I'm really impressed and the presentation and how they wrapped it was really nice
Will order again soon
I'm a DYIer, but not a pro tech, AM has everything I need for building my ride just right. Quality performance mods, pro install vids, and dedicated sales techs. Thank AM for helping on my journey of building my Scat Pack into a personalized machine!
I have not installed the parts as of yet, however I am excited about the new parts that I received.
Great job and there was a fantastic variety of options for my fox body. Thank you and I will definitely shop again. I was just curious about customer loyalty points or any discounts offered.
Ordered my suspension here sr performance v2 coil overs came fast and everything was present
Pictures were too small to see where the TPMS sensor/Air inlet was located, as my current rims have the TPMS sensors on the inside of the wheel not facing the outside which makes it a real pain.
Asked support and they were able to send me a picture and stated the sensor was on the outside facing lip.
Ordered my TPMS sensors and the wheels
I found out about American Muscle not to long ago, so far I've ordered a spoiler and a cold air intake for my 2016 GT Mustang and they are the best by far, you create your account and vehicle type and basically what you pick tailored for your car, and the recommendation are perfect the website is easy to navigate and I will continue to be a returning customer thank you
This is my second order and I am still impressed with selection and pricing on most items.
The customer service rep. Was helpful and polite. Unfortunately we couldn't locate the part I needed but he did help me complete my order for another few items. Great experience and I will shop American Muscle in the future.
Have used this site for 3 of my mustangs and is my goto for quality cosmetic and performance parts. Just picked up a 2026 and plan to dress it all up from American Muscle!
I called one of your techs to see why it wasn't giving me an option to just pick up the tail lights from the warehouse since I live like 10 mins from it. Instead he told me to just put the warehouse address and then they should know it's a pick up. And once I called today to see when I can pick it up they told me they would have to refund my money which will take 10 days and then I will have to re order them again. And call another tech for to switch it over to pick up. Most likely causing the same. Problem. Horrible
Have purchased several items from AM and their service and shipping are top notch. Web site is easy to navigate with great selection and a great rewards program. I'll be purchasing much more from them
I ordered a Fitech intake manifold kit w/throttle body. The customer sales representative recommended this kit and said it would fit. Come to find out nothing about it fit. My car is a drive by wire and I was sent a drive by cable throttle body. The intake itself didn't fit and there were no instructions not that it would've mattered anyway. It was just a huge inconvenience, but I trusted the sales representative and was let down. But all other parts I've bought were great and fit.
I've had nothing but great experiences when purchasing from American Muscle. If I need customer service they have always been top notch when helping with any issues I've had.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.


Hello Devin,
Thank you for sharing your recent service experience with AmericanMuscle regarding your order for the Euro Style LED Tail Lights. We apologize that you were incorrectly informed that you can enter the warehouse shipping address, and then you will be able to pick up the item at our warehouse.
We tried to find the conversation that you had with one of our representatives so we can provide feedback to them, do you remember if you spoke on the phone, via chat or email regarding this question? If you can email this information to [email protected] we will be happy to review this and provide the feedback.
If an item is available to pick up at our warehouse, and you live within a specific distance from the warehouse, when you place your order online, there should be a note to the right of the photo that states:
In StockFREE Delivery Wed, Apr 01 or Pickup Tomorrow in Lenexa, KS
When you are reviewing items, please enter your zip code in the box, next to the photos that says "ship to" and you would enter your zip code there.
We are working on getting you the refund for the original order, and we do see that you placed a second order, and they were delivered on 3/27/2026.
Due to this situation, we issued a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until 6/30/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy