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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Literally plug in, press a few buttons and go. Wakes the car up 100%, instant throttle response, feels much faster, removes the limiter and Displacement On Demand (D. O. D), and the idle is much more noticeable. I don't know how good it'll hold up the more mods you give your Camaro but for the time being I've just got a CAI, so it's worth it.
Have ordered a lot of parts for multiple Mustangs over the years and haven't had many issues and the ones I did they fixed the issue fast and without fuss!
Had a bad experience couple weeks ago not fond with customer service with trying to put behind me and trust in you guys again. Might sound petty but iam a loyal person. So means a lot to me. Have a bless day
Hardest part was removing the old exhaust. After that it took like 15min to get the new one in. Did it myself with my little brother with car ramps. No professional needed. Did have to saw off the old one though. I would recommend you take off the actuators for the active valves. Installed them on the pipes before putting the new system on. Much easier to tighten the actuators off the car vs on. Then just plug it back in. No codes on a 23 wide body hellcat charger
I purchased a set of wheels and tires from the website after months of window shopping and putting things on a wish list. I called in as I was nervous about placing the order. The gentleman I spoke with helped me get the order right.
Bought window visors a couple weeks ago. There must have been some issues with some open boxes. Due to the shipping, my Bist inside so they were scratched. When I received them, but when I made contact with American muscle i had a new set three days later sitting on my doorstep.So thanks american muscle
I have ordered products from American muscle for around 7 years now and I've always been happy. If something has been wrong they have amazing customer service and are super responsive and quick to offer a solution. Never had a bad experience with them so far!
It's very difficult for anyone military stationed overseas to source parts for any American sports cars. I'd basically given up all hope until I found AM. Subscribed to VIP today and already ordered a few things from my build list.
I've ordered from AM for a long while. The parts usually arrive on time with no issues. However, more recently than not some of the parts I've ordered came out the box just simply being a bad part, and each time Customer service has fixed the issue at no additional cost to me. EX. I ordered raxiom headlights that didn't work (I'm an electrician by trade) i got refunded and got new ones all within the same week, I most recently ordered BBK shorty headers the box was slightly damaged as well as the new gaskets. I let them know about said gaskets on a Tuesday and by Friday the new ones where on my door step. Long story short take in mind the age of your project car and the likely hood parts are made fresh daily for it or not.
My previous experiences have been good mostly. However, a few weeks ago, I got the wrong light covers for my 2013 Mustang. They sent ones for a 2010. I am still waiting on one carbon fiber 5.0 emblem that I ordered this past summer.
Was able to find what I was looking for in no time at all, hopefully the item will be in stock and arrives when I am ready to use it
Every time I'm shopping for parts on my car I end up on AM. I used to have a sales tech that was amazing but I don't think he works with y'all anymore. Regardless, while the prices here are sometimes higher than other competitors, y'all provide quality and reliability every time. That I can't sacrifice.
I loved the organization of the website, the ability to navigate through categories and select exactly what I wanted was easy and great to use.
I purchased a spoiler z(in the Shadow Black color to match my 2025 Ford Mustang GT Premier. (It was the MMD Performance Pack Style Rear Spoiler; Shadow Black (24-26 Mustang Fastback) Item #: *******). I ordered it on Thursday, January 29th and it arrived in just 2 days (it arrived on January 31st). Quickest shipping ever! Since I store my Mustang over the Winter (due to ND Winter's) it won't be installed in until this Spring). The spoiler was packaged very well and can hardly wait until Spring to have it installed!
Everything I've purchased on the website has been absolutely fantastic, and somehow the customer service has been even better.
Mike L walked me through multiple options and products and has thoroughly improved my customer experience.
Give that man a raise!
If you call, you get sent to a dedicated person that seems to specialize in the subject you are calling about. Nice and knowledgeable people.
I was looking for a new set of rims for my car. I found a great set of open box rims for a steal. The website has an easy to navigate layout. There are always some new products and items on sale at American Muscle. I have been a customer for a while now through different vehicles. Thanks for the super deals and providing amazing customer service. Free 3-day shipping to top it off what a deal.
I appreciate the products, description and customer service, I just wish more products for the 2016 eccoboost
Great, prices, ease of ordering and getting my veteran status verified was smooth
Worked with Ashley C. & she was a great help and patient with getting me & my situation of confusion(on my end) handled really quick & got my parts orderd.
Every time I call into the store, I am told I cannot be helped because I am a dealer and have to be transferred to a dealer rep unfortunately, most of the time there's never a wrap around or they're closed, especially on any type of weekend or after 5 o'clock in the evening, which a lot of businesses that need to be working during the day, do not have time to takeoff until after the business closed to do ordering. I've been told actually that the sales reps tell me that they're not even supposed to talk to me on the sales and retail end. I often wonder that perhaps a discount discounts are not worth it that if you are a retail customer you get so much better Customer Service than you do if you're a dealer
Hello James,
Thank you for taking the time to share your feedback with AmericanMuscle. We do apologize that you have experienced issues in reaching out to our Dealers team. This team is available Monday-Friday from 8:30-5 EST. We value your comments as the feedback we receive from our customers is how we make improvements or changes to the services and items we offer to our customers.
While we do prefer that a Dealer representative assist you with your orders, if they are not available one of our other customer service representatives would be able to assist you with the questions you have regarding your order. If the issues are regarding how to become a member of the dealer program or if there were issues with taxes being charged on your order, then we do prefer that a member of our dealer team assist you,
Due to this issue and to thank you for being a valued customer, we issued a credit to your account. This can be used on a future order and is valid until 5/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Steven,
Thank you for your recent order and for sharing your feedback with us regarding the condition of the Hurst Competition Plus Short Throw Shifter you ordered. We reviewed the photos you previously shared with us and we do apologize that the box that you received was damaged.
We reached out to our warehouse, and they did share that this was a new item, and it was "overboxed" and the box with the throw shifter was put into another box for shipping. We shared with them the photos with them, and we are reviewing this situation to make improvements, so there is less damage during the delivery process.
We thank you for being a valued customer, and we hope that we can regain your trust. We work hard to have order shipped to our customers in a timely manner, and that they are delivered without any damage.
Due to this situation, we added a credit to your AmericanMuscle account. This credit can be used on a future order and is valid until5/31/2026.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy