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AmericanMuscle

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,208 reviews

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Texas
1 review
0 helpful votes
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I loved the organization of the website, the ability to navigate through categories and select exactly what I wanted was easy and great to use.

Date of experience: February 2, 2026
Minnesota
1 review
0 helpful votes
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2025 Ford Mustang GT Premier Spoiler
February 11, 2026

I purchased a spoiler z(in the Shadow Black color to match my 2025 Ford Mustang GT Premier. (It was the MMD Performance Pack Style Rear Spoiler; Shadow Black (24-26 Mustang Fastback) Item #: *******). I ordered it on Thursday, January 29th and it arrived in just 2 days (it arrived on January 31st). Quickest shipping ever! Since I store my Mustang over the Winter (due to ND Winter's) it won't be installed in until this Spring). The spoiler was packaged very well and can hardly wait until Spring to have it installed!

Date of experience: February 1, 2026
Maryland
1 review
0 helpful votes
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Mike L is the man!
February 10, 2026

Everything I've purchased on the website has been absolutely fantastic, and somehow the customer service has been even better.

Mike L walked me through multiple options and products and has thoroughly improved my customer experience.

Give that man a raise!

Date of experience: January 31, 2026
California
1 review
0 helpful votes
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Good technical support
February 9, 2026

If you call, you get sent to a dedicated person that seems to specialize in the subject you are calling about. Nice and knowledgeable people.

Date of experience: January 30, 2026
Florida
1 review
0 helpful votes
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Great deals and Amazing prices
February 9, 2026

I was looking for a new set of rims for my car. I found a great set of open box rims for a steal. The website has an easy to navigate layout. There are always some new products and items on sale at American Muscle. I have been a customer for a while now through different vehicles. Thanks for the super deals and providing amazing customer service. Free 3-day shipping to top it off what a deal.

Date of experience: January 29, 2026
Pennsylvania
1 review
0 helpful votes
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With a View
February 8, 2026
Updated review

I appreciate the products, description and customer service, I just wish more products for the 2016 eccoboost

Date of experience: January 29, 2026

Great, prices, ease of ordering and getting my veteran...
August 9, 2025
Previous review

Great, prices, ease of ordering and getting my veteran status verified was smooth

Date of experience: July 30, 2025
North Carolina
1 review
0 helpful votes
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Great
February 7, 2026

Worked with Ashley C. & she was a great help and patient with getting me & my situation of confusion(on my end) handled really quick & got my parts orderd.

Date of experience: January 28, 2026
Missouri
1 review
0 helpful votes
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Poor Customer Service
February 7, 2026

Every time I call into the store, I am told I cannot be helped because I am a dealer and have to be transferred to a dealer rep unfortunately, most of the time there's never a wrap around or they're closed, especially on any type of weekend or after 5 o'clock in the evening, which a lot of businesses that need to be working during the day, do not have time to takeoff until after the business closed to do ordering. I've been told actually that the sales reps tell me that they're not even supposed to talk to me on the sales and retail end. I often wonder that perhaps a discount discounts are not worth it that if you are a retail customer you get so much better Customer Service than you do if you're a dealer

Date of experience: January 27, 2026
Support R. — AmericanMuscle Rep
2 months ago

Hello James,

Thank you for taking the time to share your feedback with AmericanMuscle. We do apologize that you have experienced issues in reaching out to our Dealers team. This team is available Monday-Friday from 8:30-5 EST. We value your comments as the feedback we receive from our customers is how we make improvements or changes to the services and items we offer to our customers.

While we do prefer that a Dealer representative assist you with your orders, if they are not available one of our other customer service representatives would be able to assist you with the questions you have regarding your order. If the issues are regarding how to become a member of the dealer program or if there were issues with taxes being charged on your order, then we do prefer that a member of our dealer team assist you,

Due to this issue and to thank you for being a valued customer, we issued a credit to your account. This can be used on a future order and is valid until 5/31/2026.

If you have any additional questions or concerns, please contact us and we will be happy to assist you.

Thank you,
Amy

Virginia
2 reviews
0 helpful votes
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Order by phone
February 6, 2026

I talked to Jackie the America muscle rep and explained that i was 75 and not computer experienced and she took my order over the phone and was easy and great thanks again

Date of experience: January 26, 2026
North Carolina
1 review
0 helpful votes
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Baer rotors
February 6, 2026

The salesperson was great but I'm still waiting for my order that I placed on the 18th. I've been shopping with American Muscle for years and usually ships right away.

Date of experience: January 26, 2026
Texas
1 review
0 helpful votes
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Didn't have rewards last time i was here but was frustrating not able to purchase rewards and get the discount code for purchase in the same transaction

Date of experience: January 25, 2026
Louisiana
1 review
0 helpful votes
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First time customer
February 5, 2026

Mike L, was awesome. Answered every question I had almost immediately, knew what he was talking about. I'll reserve further comments till after receiving everything I ordered.

Date of experience: January 25, 2026
California
1 review
0 helpful votes
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Great products no hassle
February 2, 2026

Many times all it takes is to pay attention at what you're looking for. American muscle has all the answers and their 'how to' videos are straight forward.

Date of experience: January 22, 2026
Florida
1 review
0 helpful votes
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Great website
February 1, 2026

I had a very positive experience using this website for my car needs. The site was easy to use, well organized, and made the whole process smooth and efficient. I'm very happy with the service and would highly recommend it to others

Date of experience: January 22, 2026
Pennsylvania
1 review
0 helpful votes
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Questionable part labled
January 31, 2026

The part in question was labled in a way that I thought was being subjected to something new and it started me thinking that I may of inadvertently bought something I should of not, even as I knew I was right in my prior knowledge. I'm sure the question/answer chat was laughable, but in this world anymore if you are unsure, it never hurts to ask, my concerns were justified and answered as was the dealer that I bought the car from and he even said he knew where I was in my thinking and agreed with my assessment. So the Chat went very well as always and my trust in AM remains the same - very positive.

Date of experience: January 21, 2026
Indiana
1 review
0 helpful votes
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Misleading
January 31, 2026

Ordered some parts for my mustang (gas tank cover & side mirrors) got absolute junk. Ordered side view mirror covers that cost $179 an got cheap plastic and 3M tape. The mirrors state they have turn signal openings, yeah they don't. WTF! Gas tank cover for $75 same thing a cheap circle and 3M tape. What a load of garbage and I will never use this company to purchase anything again. Absolutely pathetic. I was very excited to make some changes to my cars look and now I'm just disappointed…

Date of experience: January 20, 2026
Support R. — AmericanMuscle Rep
2 months ago

Hello Hasan,

Thank you for sharing your feedback with AmericanMuscle regarding you recent order. I'm sorry to hear that the quality of the items you recently ordered did not meet your expectations. We hold our products to a high standard, and it seems we missed the mark in this case.

In reviewing our product pages on the page for the Gas Door Cover, Forged Carbon Fiber you ordered, it is noted on our site that you would use the double sided tape that is included to install this item on your Mustang. For the Side View Mirror Covers with Turn Signal Openings, we do apologize we did not have it listed that this would be installed using double sided tape. We are in the process of having this information added to the product page.

Our goal is to make our customers happy with the items that they purchased. If you would like to set up a return, please contact us and we will be happy to set this up for you. We added notes to your order so when you call our representatives will understand this situation.

Due to this situation, we added a credit to your account. This credit can be used on a future order and is valid until 4/30/2026.

If you have any questions please contact us and we will be happy to assist you.

Thank you,
Amy

California
1 review
0 helpful votes
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My experience is always great with you guys, I find everything I need for my mustang gt plus there's always options to pick from.

Date of experience: January 20, 2026
New York
1 review
0 helpful votes
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Everything you need
January 30, 2026

I've been looking around online and found American muscle. Com. They had everything I needed and more for my challenger. Plus it was at a good price.

Date of experience: January 20, 2026
Oregon
1 review
0 helpful votes
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Please stop all the emails
January 30, 2026

The website is great. Buying stuff is easy and navigation is simple. There is one thing that just drives me nuts and that's all the emails. There are just so many! Not only that but also misleading emails too! I received a email titled "About your last order…" and all it ended up being was more marketing. There have been two or three emails a day marketing items to me! I would like to unsubscribe from the marketing stuff while leaving order updates and sweepstakes updates, but no. It's all or nothing. Please please please fix all the email crap and allow us to select the emails we want to receive.

Date of experience: January 20, 2026
Support R. — AmericanMuscle Rep
2 months ago

Hello Bjorn,

Thank you for your sharing your feedback regarding your recent service experience with AmericanMuscle. We apologize for the quantity of marketing emails you have been receiving. We understand it can be frustrating to receive multiple marketing emails.

If you want to Unsubscribe from receiving these emails, you will continue to receive emails regarding any orders that you place with us, you can select the Unsubscribe link at the bottom of the emails. If you have already tried this and you are still receiving these marketing emails, please contact our Customer Service and we will be happy to assist you.

If you have any additional questions or concerns, please reach out and we will be happy to assist you.

Thank you,
Amy

Minnesota
1 review
0 helpful votes
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Well I have to say this place has good quality stuff. American muscle takes pride in there packing and shipping weather its small and inexpensive or large and expensive. I myself will keep ordering parts when needed. I'm also very impressed with the tracking american muscle has set up. It's spot on accurate. Keep up the good work guys!

Date of experience: January 19, 2026