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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Very good product. More than I expected. Would recommend them for sure. Price, timely shipping, quality, everything was what I would expect from a reputable company like American Muscle.
Ordering from American Muscle is always a pleasure! Great selection and quality products! Thanks to Affirm I can get what I want and make payments!
I can't stop buying cool stuff for my Charger, and It's becoming a bit of an issue, LOL! I love American Muscle, and I'll keep spending my money here until the money runs out.
I mean it, I'm gonna be eating ramen for the next few months, if I don't stay away from this fantastic site. I found so much more than I was ready to buy, but I was weak, a Weak, weak man,,, But my Charger had to have those accessories. Lol!
I paid extra for expedited shipping and the item arrived a day later than promised. I returned the item because my mechanic had to finish the car and made cut the original bolts on hand to length. But, although I received the refund, I was charged for the return shipping and the original expedited shipping even though the order sat for two days with American Muscle before it was shipped, even though the website listed the item as in stock.
I wanted to buy super charger that I didn't know much about. The salesman was great, very knowledgeable and patient. I would tell anyone the my experience was great. Thank you
I've spent a lot of money with these guys! Everytime feels like a solid experience and a great deal
I've rebuilt my 2015 Mustang after an accident off this site. I ha e had nothing but awesome experience with it.
Simply put in the year, make and model of your vehicle, and begin shopping for everything there is for that vehicle. Very easy to use and well made site.
Great website with tons of good stuff!
Once you going American Muscle, anywhere else ain't worth the hustle
They have great customer service and we'll respond immediately
I worked with Gryphon to purchase my Borla H Pipe resonator delete and the service he provided was nothing short of spectacular.
Gryphon was friendly, knowledgeable, and willing to work with me to help me select the best H Pipe option for my car. I can't recommend American Muscle highly enough.
Keep up the great work!
I have a 2015 Scat Pack Challenger with a hellcat front end. I needed to lower grill and I kept saying that I was selecting the wrong part but the website didn't know I had a hellcat front end. So I ordered the part I thought would fit it showed up in 2 days and fit like a glove. It's nice having a grill that's no longer busted up
Went on line to find the correct Targa top for my 2007 Corvette. I forgot who helped me on line but he was very helpful. A few days later when I decided to purchase the top i made a phone call to confirm the correct top and ask a few questions. Again, I don't know who I spoke with but she answered my questions and was very helpful also. I ordered the top with her and received it today. Simple to.install. Fits perfect! Love it!
Website somewhat wonky and doesn't seem to be up to many businesses online ease of use. All staff interactions were positive aside from two separate calls that seemed to be directed offshore and had some language barriers
I like everyone and anytime problems arise it's easy to cancel refund a store credit and move it. Glad they are around plus sick magazines they send with the items. I would say we need some stickers from yall throw in 😏. Rebuilding a 4.6 and they have been dang near my one stop shop
I contacted customer service about rims and if they'd fit and they got right back to me and helped me out.
It was quick and easy and when I talked to Benjamin p he was very helpful.
I found the website easy to use and the pricing was very competitive. A bonus was the fact that I earned $18 in store credit for my military service. Thank you for making this an easy transaction.
Y'all really need to make a actual app so you don't have to go to safari everytime same for the tuning part I feel like having a app would help alot
It was incredible great help all questions answered immediately and very helpful and friendly I will definitely use again with out a doubt!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Gus,
Thank you for sharing your feedback with AmericanMuscle regarding your recent return of the RAM Clutches Grade Flywheel Bolts. We are disappointed to hear that there was a delay in receiving the Flywheel bolts.
We do show that you paid for the two-day shipping, and in reviewing the tracking, we are not sure why there was a delay in the delivery of the package to you as it left our facility on 3/2, and we do show the next movement shown was on 3/4 and the item was delivered 3/5.
For certain returns, the customers are charged for the return label. If there was an issue with the item, it is deemed damaged or defective, or if the wrong item was shipped to you in error, then we do not charge for the return label.
Normally, the shipping is not refunded, when it is a customer's choice to return them item, meaning there was no damage to the item during transit. As an exception we issued you a refund for the 2 Day Shipping and that was refunded back to your original payment method.
If you have any additional questions or concerns, please contact us and we will be happy to assist you.
Thank you,
Amy