AmericanMuscleReviews 10,077

"I placed an order for a staggered set of rims on april 19th, it appeared to be in stock on the website but they only sent 2 rims and told me the other 2 where out of stock. After waiting 10 days or so I went ahead and called them to complain about it, the manager was very nice and gave me a credit for one wheel as a compensation for my loss time. It took another 4 long weeks of waiting and finally received an email that the rims were discontinued. I called and they told me they'd send a return label (which they did) and I will be credited for both rims (total of 359.98), once they received they only sent a 139.99 credit to my card. So I had to waste my time again and call them to complain, they refunded that amount because when I got the rims I had a coupon for $40 bucks (when I order my new set they didn't want to let me use it). Finally they refunded the $40 bucks, at this point I have 179.99 (only one wheel) and they promised they would pay for both so I had to waste my time again and call them, after 30 minutes on the line they finally agreed to credit the rest of my money and blamed it in their computer system. I suggest to everybody if they want to purchase from them, DO NOT buy on their website! Call to place any order and make sure they tell you is in stock. Worst experience buying online ever! Christian W "

I ordered a carbon fiber drive shaft on last Thursday 04/02 and received an aluminum drive shaft instead on friday 04/03. They were quick to give me a return slip to have me return the wrong shaft but I am yet to receive the drive shaft I ordered which was over a grand.

People please understand I know that it only take a few minutes to inspect a drive shaft see it is carbon fiber and ship it out, it should not take nearly a week so far to ship out the item. All I am told by the agents are that the supervisor has contacted the warehouse and haven't received a reply, and when I ask to speak to one they say, why task them for something they already did.

Best believe I plan to not order from them again considering the trouble they cause for what should be a simple process.

I have bought numerous items from this company for my vehicle, and there online business alone rocks. They offer free shipping on all their engine/drivetrain parts, ( i think you have to pay for shipping on some body parts and rims/tire packages)

For those do-it-yourselfers, they offer online guides for installing those new parts you bought along with phone support. You can also ask questions regarding parts that you think will not fit to what bolt ons you should buy first. I personally have an account set up with them to help others with this.

All in all this is a really great company to buy form if you own a mustang and are looking to rebuild/restore or just to make it look good.

100% Mustang parts and accessories. Great company from Malvern, Pennsylvania. I've bought thousands of dollars worth of stuff from them and never had an issue. Everything is FAST - FREE shipping & no hassles if you gotta talk to a real person on the phone. They know their sh-t when it comes to Mustangs. They even send you free catalogs specific to the year Mustang you own. COUPONS too. ($5 - $10 off) I ordered 4 racing tires mounted & balanced and filled with Nitrogen. UPS dropped them off in 2 days. All 4 packaged in seperate boxes and Free shipping. Can't beat it. Wish I had more money to spend. Makes me feel like a kid again.

Ever heard the term "you get what you pay for"?

AmericanMuscle is cheap for a reason. In my case it was because they have awful customer support and will sell you items that they know they don't have in stock. After a month of waiting, I tried to get my money back but they just ignored me.

Eventually, I had to go to my credit card company and have them reverse the transaction!

Buyer beware: americanmuscle was a shocking customer experience and a nightmare to deal with.