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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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My order was cancelled by the company and when I asked why am told me they could not clarify. I asked for a refund from am and was told to speak to my creditor.
I ordered a part. It was very easy and fast to find what I needed. The part fit perfectly and was shipped and received very fast. Will order all my parts for my Challenger through here.
Was easy and supper fast! Haven't been able to install yet, been too cold.
I ordered some things on 11/24 and picked the free shipping option. My packages were on my doorstep by 11/26.
Highly recommend.
Great overall experience with ordering and shipment.
Bought a wheel and tire combo for mustang. And spoke with Toni. He was wonderful. Had a lot of troubles with order on my end. He was very helpful, even called back next day to make sure all was OK on my end. And then shipped 2 day. This guy was wonderful. Thanks Toni
Overall fast and very good. Got here quick in my opinion
Good experience. Fast, amazing, and reliable! Great product with great service
Excellent products and fast shipping, very satisfied with my purchase
I need answers now or my money back! This is unprofessional.
I am so sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Received my package quicker than expected will definitely buy from again
I have not installed the headers yet. The manufacturer did not package the mounting hardware well and the bolts were all over the box when I received it. After counting I am missing one header bolt. I placed a message with AM and they responded that the manufacturer will not mail out the one bolt as needed and source it locally. I was told that I can get reimbursed $15 if I can get the bolt myself. This is appreciated but I an still looking for a header bolt with the right specs.
Arrived on time and in a decent condition I looked at the welds, the welds are good
It was easy and seamless to purchase. The part works extremely well.
Great tires for the daily. Drove cross country and 400 miles a week to work for the past 6 months they lasted almost 3 years
HabĂa una abrazadera mal pero nada importante todo llego bien solo la caja un poco maltratada
Great product and price fast shipping this was my first purchase myself. But my car came with stuff from here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience.
I have reviewed your order and I see that our customer service has reviewed
Your account with you. Please let me know if you have any questions and I would
Be happy to help.
Amy
EXT 1257