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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Great product and price fast shipping this was my first purchase myself. But my car came with stuff from here.
Great sales price and easy application. Arrived on time with current updates.
Was a pleasure great prices thanks the service was very pleasant and the customer service is very professional I'm glad I chosse American muscle over cj pony parts thanks
Fast delivery easy process for payment. N/a.n/an/an/n/a.n/a.n/a.
This was a good experience it will make me think what I thought was a torque converter shutter was a drop of a four cylinders hopefully it fixes my issue
This is an Xmas gift so I can't provide an experience until an attempt to install it is completed
Easy to find products, ships fast, customer service is top quality for help or returned.
The shopping cart can log you out and it can be annoying.
Great website easy layout great support
Outstanding product, great quality. The product flushes well with the mustang 2020 and very easy to install.
Placed an order that apparently got lost. After calling to see where it was they didn't know. But you have to wait three additional days after speaking with someone about a lost order before they will reissue a new order. Was rather unhappy about that.
Simple, easy to order. Quick delivery. Good follow up. Well informed from the time the order was placed.
When I placed my order on a Wednesday, it said it would arrive on that Saturday, I checked the tracking info on Friday and it said it wasn't coming til the following Monday.
Thank you this was the best and was so wonderful and I would shop here again and y'all were amazing and thank you so Mach and yall were good so thank you so much.
I love how the website is set up. The deals are great, and all the extra info about each product is awesome. I'd like to see a drop down menu for open box products where it shows the actual open box products and prices with a link to the new product. I love the sight and I recommend all of my friends here.
Brake pads and rotors were correct but the hardware did not fit. Ended up reusing old hardware.
I've been ordering parts from AM for years. Now that I'm on my second Mustang 2023 GT. I can always rely on AM to ship parts as fast as possible.
As always parts selection is very well stocked for mustangs. Delivery has always been on time and pricing is unbeatable.
Lots of add on's, will be using this site again. Easy to navigate site. Good pricing, lots of selection
I was able to order the exact items that I needed by viewing the installation instructions of each item.
The order was shipped quickly and was received in a very timely manner.
Got headers and exhaust with a big roush intake, put on a 93 tune and the low rpm torque and throttle response was more than i thought it would be.
Shipped quickly, but came with a hole in it. I decided that I didn't want $30 back on my card or $60 of store credit (what scams considering the part is $130) and I got a friend to weld it for me. It's sad that they charge so much and I bought a warranty but it wasn't stood by, so I made sure the issue was fixed externally since I didn't have the time to wait for another part.
I am so sorry to hear that it had a hole.
I do see you have spoken with our customer service who
Reviewed options with you of what we could do to help.
Please let me know if you have any questions.
I would be happy to help.
You can chat or call our customer service as well.
Amy
EXT 1257
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that your item was lost.
I see that you have spoken with our customer
Service and have been assisted.
If you have any questions-
Please let me know.
Amy
EXT 1257