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AmericanBlindsReviews 889

4.6

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From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
151
quality
639
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Macao
1 review
0 helpful votes
Follow georgia m.
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Wrong sized blind
November 6, 2025
Updated review

I need three blinds for 3 windows. The two outside windows were the same size. Only not quite as wide as the middle window. One of the outside blinds arrived the same as the same size as middle blind was. So did not fit at all. I called customer service. They gave me instructions to take a picture of the blinds. Which I did and it clearly showed the outside blind was wrong size. They graciously replaced the blind and it arrived in a timely manner! I have used American Blinds for years and have always appreciated their great service!

Date of experience: October 27, 2025

Always a great company to buy from!
September 18, 2025
Previous review

Always a great company to buy from!

Date of experience: September 8, 2025
Minnesota
2 reviews
0 helpful votes
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Another successful order
November 5, 2025
Updated review

Great prices for my blinds that are good quality. I have always been pleased with my American Blinds purchases.

Date of experience: October 25, 2025

It has been easy to find blinds that interest me, order...
September 20, 2025
Previous review

It has been easy to find blinds that interest me, order samples, and then place my order for the blinds. My previous orders have also gone very smoothly which is why I return to this website.

Date of experience: September 10, 2025
Texas
1 review
0 helpful votes
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Blinds Fit Perfectly, Moderately Simple to Install
November 4, 2025
Updated review

These blinds replaced the ones that had been up for about 10 years. I called Customer Service before I ordered to make sure that the measurements were correct. Steve walked me through everything and was very helpful. It only took about 10 days to get them (2 blinds), even though the website said it could take 6 weeks. The trickiest part of installation was attaching the blinds to the clips - it took both of us to hold them over our heads and snap them into place. The wand (opens/closes the slats) I ordered was too short and when I explained it to Customer Service they sent another set at N/C. We love the look and the way they work. Definitely recommend!

Date of experience: October 24, 2025

Website and ordering easy to use
September 18, 2025
Previous review

Website and ordering easy to use. Also called to verify everything and Steve was very helpful.

Date of experience: September 8, 2025
Missouri
1 review
0 helpful votes
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Blinds
November 3, 2025
Updated review

The blinds I ordered for our new home were awesome. They look amazing and the price was great. Highly recommend.

Date of experience: October 24, 2025

Very easy to order and I have been pleased with my...
September 13, 2025
Previous review

Very easy to order and I have been pleased with my prior purchases

Date of experience: September 2, 2025
New York
1 review
0 helpful votes
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Not a problem
October 31, 2025
Updated review

We actually haven't installed the blinds yet. We're replacing the cordless ones we now have with corded ones. The failure of the cordless is coming soon without a doubt. Speaking from our past experiences of having to either have replacements sent or repaired.

Date of experience: October 21, 2025

Easy enough to use hope my measurements are correct!
September 16, 2025
Previous review

Easy enough to use hope my measurements are correct!

Date of experience: September 6, 2025
Ohio
1 review
0 helpful votes
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Great product
October 30, 2025
Updated review

I ordered the faux blinds and they came fast and professional packaging and a quality product. I highly recommend them

Date of experience: October 20, 2025

Very easy to navigate
September 15, 2025
Previous review

Very easy to navigate

Date of experience: September 5, 2025
New York
1 review
0 helpful votes
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Blinds for laundry room
October 28, 2025
Updated review

Everything I expected. I have been buying blinds through American blinds for about 40 years and have never been dissatisfied.

Date of experience: October 18, 2025

ALWAYS EASY TO USE
September 10, 2025
Previous review

ALWAYS EASY TO USE. ALWAYS GREAT PRODUCT.

Date of experience: August 31, 2025
Florida
1 review
0 helpful votes
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Good quality
October 28, 2025
Updated review

The shutters arrived assembled and in pristine condition. The package was amazing, with no damages on the shutters. I would recommend a better visualization of the final product during the customization process. Thank you!

Date of experience: October 18, 2025

Excellent!
September 13, 2025
Previous review

Excellent!

Date of experience: September 2, 2025
Texas
1 review
0 helpful votes
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We are very satisfied with our blinds!
October 26, 2025
Updated review

We shopped around but decided for American Blinds because of the value. The price was reasonable and we had plenty of options to customize. It arrived prompy and the result looks amazing. Will definetly buy again.

Date of experience: October 16, 2025

Easy to order, very straightforward, good pricing,...
September 7, 2025
Previous review

Easy to order, very straightforward, good pricing, and looking forward to receive my blinds. I will leave a product review, im sure it will be positive.

Date of experience: August 27, 2025
Washington
1 review
0 helpful votes
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THE BLIND AND CRAFTSMANSHIP WERE PERFECT
October 25, 2025
Updated review

I WAS VERY FRUSTRATED THAT I COULD NOT COLOR MATCH THE BLIND TO ONE THAT I HAD JUST BOUGHT LAST YEAR. EITHER THE COLORS HAVE ALL CHANGED OR THERE WAS A MENU SOMEWHERE THAT I COULD NOT FIND. THE COLOR I FOUND IS CLOSE BUT NOT EXACT. MY ORDER FROM LAST YEAR WAS ON THE WEBSITE BUT SOME HOW CONVENIENTLY LOST THE "COLOR" WHICH INSTEAD I WAS HAVING TO MATCH BY EYE. OTHERWISE IT WAS ALL GOOD.

Date of experience: August 30, 2025

I am trying to match a previous order
September 10, 2025
Previous review

I am trying to match a previous order. The color is supposed to be "classic snow" which doesn't seem to be an exact option. I am also confused at checkout that my price is supposed to be 50% off but it keeps showing that my total is full price so I am hoping that it was charged correctly.

Date of experience: August 30, 2025
Minnesota
3 reviews
0 helpful votes
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CJK58
October 23, 2025
Updated review

Price was low, shipping was fast, product received was as ordered, and installation was easy! I'll order again from American Blinds when I need blinds in the future. This was my 2nd order and both experiences were very good!

Date of experience: August 29, 2025

I love ordering from American Blinds
September 7, 2025
Previous review

I love ordering from American Blinds. Great product, great service.

Date of experience: August 28, 2025
Ohio
1 review
0 helpful votes
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Great blinds
October 23, 2025
Updated review

The blinds were received earlier than the initial estimated date. The quality is very good for the price and they fit perfectly. I would recommend these blinds to anyone.

Date of experience: October 12, 2025

It would be nice to have an add another button at the...
September 7, 2025
Previous review

It would be nice to have an add another button at the top of the page.

Date of experience: August 28, 2025
Arizona
1 review
0 helpful votes
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Looks great.
October 22, 2025
Updated review

The plantation shutters look great. They arrived well protected. Installation was straight forward and the shutters fit well.

Date of experience: October 11, 2025

Heidi (I know it's spelled differently) was very helpful
September 6, 2025
Previous review

Heidi (I know it's spelled differently) was very helpful. Website seemed helpful with measurement details.

Date of experience: August 27, 2025
New York
1 review
0 helpful votes
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Good quality for the price
October 20, 2025
Updated review

Quality is good and install was easy. Price was definitely better than other websites that I looked at.

Date of experience: October 10, 2025

Website easy to use
August 28, 2025
Previous review

Website easy to use. Used the Chat line and it was very helpful.

Date of experience: August 18, 2025
California
1 review
0 helpful votes
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Happy with my order.
October 19, 2025
Updated review

I received all the items I ordered. The products received were packed well and look great in the windows.

Date of experience: October 8, 2025

It was very easy to order and/or modify the order in...
August 30, 2025
Previous review

It was very easy to order and/or modify the order in the cart.

Date of experience: August 20, 2025
California
1 review
0 helpful votes
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Great support pre sale and post delivery, solid product.
October 10, 2025
Updated review

I was very happy with the quality and price. Pre-sale support was great, they stayed with me for a long call going through all the options and questions about installation. I was ordering fifteen blinds and wanted to get it right, and they were helpful and courteous. After that, I was always able to quickly reach someone when I had questions which is very nice in this day and age. There was one glitch with the order being held up in customs for about a week, and I had to call American Blinds to get the necessary information to customs. So I would suggest to track your package carefully. The tracking from FedEx was really informative to help me figure out what was happening.

Date of experience: September 30, 2025

Great Chat support from Gino, Great Phone support from...
August 20, 2025
Previous review

Great Chat support from Gino, Great Phone support from Elena

Date of experience: August 10, 2025
North Carolina
1 review
0 helpful votes
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Better than expected
October 9, 2025
Updated review

Easy to order, arrived in great shape earlier than expected, and a cinch to install. They look and work great. Thank you!

Date of experience: September 29, 2025

Figuring out what to get and sizing seemed easy
August 25, 2025
Previous review

Figuring out what to get and sizing seemed easy. I will find out how well I measured when I get them:-)

Date of experience: August 15, 2025
Maryland
1 review
0 helpful votes
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THE CELLULAR SHADE WAS FINE AND DELIVERED ON TIME.
October 8, 2025
Updated review

THIS CELLULAR SHADE ORDER WAS A REPLACEMENT FOR ONE I PURCHASED THE YEAR BEFORE BECAUSE THE CORD FREYED AND WOULD NO LONGER GO UP OR DOWN. IT SHOULD HAVE BEEN REPLA CED FO FREE. THIS WAS THE SECOND TIME I HAD TO REPLACE THE SHADE FOR THE SAME REASON BUT I HAD NO CHOICE BUT TO REPLACE IT AGAIN BECAUSE IT HAD TO MATCH TWO OTHERS I HAD IN THE SAME ROOM. FOR THIS REASON, I AM NOT HAPPY BECAUSE THIS SHOULG NOT HAVE HAPPENED AGAIN AND I SHOULD NOT HAVE HAD TO PAY FOR IT AGAIN. I HAVE BEEN A LOYAL CUSTOMER OF AMERICAN BLINDS FOR AT LEAST 25 YEARS. I HAVE PUCHASED NUMEROUS WINDOW TREATMENTS OVER THE YEARS AND NOT SURE I WILL BUY AGAIN FOR THE REASONS ABOVE.

Date of experience: September 28, 2025

NOT HAPPY THAT I HAD TO PAY FOR THIS BLIND WHEN I ALREADY...
August 23, 2025
Previous review

NOT HAPPY THAT I HAD TO PAY FOR THIS BLIND WHEN I ALREADY HAD REPLACED IT IN JANUARY OF 2024 DUE TO THE CORD HAD FREYED AND CAN NO LONGER PULL IT DOWN. IT SHOULD STILL BE UNDER WARRANTY. BECAUSE THIS SHOULD NOT HAVE HAPPENED AGAIN. I HAVE BEEN A LOYAL CUSTOMER FOR AT LEAST 25 YEARS AND HAVE BOUGHT AMERICAN BLINDS FOR ALL WINDOWS IN TWO OF MY HOMES. I HAVE NO CHOICE BUT TO REPLACE THIS BLIND BECAUSE IT MATCHES TWO OTHER BLINDS IN THE SAME BAY WIINDOW. THIS IS THE SECOND TIME THIS BLIND CORD HAS DISFUNCTIONED AND HAD TO BE REPLACED. I AM NO LONGER A HAPPY CUSTOMER BECAUSE AMERICAN BLINDS HAS NOT STOOD BEHIND THEIR PRODUCT.
PEGGY STEVENS

Date of experience: August 13, 2025
Minnesota
1 review
0 helpful votes
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Always look hood
October 7, 2025
Updated review

I've bought 8 Roman shades from American Blinds and all have come in a timely manner in good condition. I had a minor problem with one a few years ago but customer service was outstanding and fixed the problem. I have now covered all of my windows, but tell everyone I know that they should purchase from American Blinds l.

Date of experience: August 1, 2025

It's an easy process, but I have ordered many shades...
August 20, 2025
Previous review

It's an easy process, but I have ordered many shades from this company. Have always liked what I've received. If you follow the instructions, it's goes smoothly. If you need to chat with someone, that goes smoothly too.

Date of experience: August 10, 2025
Nevada
2 reviews
0 helpful votes
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Easy
October 5, 2025
Updated review

I have had great experience with ordering blinds online, these were the best priced ones at the time. I knew they'd be a perfect fit and I knew they'd be easy to install. Can't beat the price or the quality! Big thumbs up

Date of experience: September 24, 2025

It was quick and easy shopping experience big thumbs...
August 19, 2025
Previous review

It was quick and easy shopping experience big thumbs up!

Date of experience: August 8, 2025