On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AmericanBlinds Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to order and great products. Easy to install! Highly recommend!
Really liked that I could search blinds by size most of all. Other places I shopped--I could only filter out type of blinds--than all the blinds came up, but I had to filter them myself by size. This was so convenient.
We shopped around but decided for American Blinds because of the value. The price was reasonable and we had plenty of options to customize. It arrived prompy and the result looks amazing. Will definetly buy again.
Easy to order, very straightforward, good pricing, and looking forward to receive my blinds. I will leave a product review, im sure it will be positive.
I WAS VERY FRUSTRATED THAT I COULD NOT COLOR MATCH THE BLIND TO ONE THAT I HAD JUST BOUGHT LAST YEAR. EITHER THE COLORS HAVE ALL CHANGED OR THERE WAS A MENU SOMEWHERE THAT I COULD NOT FIND. THE COLOR I FOUND IS CLOSE BUT NOT EXACT. MY ORDER FROM LAST YEAR WAS ON THE WEBSITE BUT SOME HOW CONVENIENTLY LOST THE "COLOR" WHICH INSTEAD I WAS HAVING TO MATCH BY EYE. OTHERWISE IT WAS ALL GOOD.
I am trying to match a previous order. The color is supposed to be "classic snow" which doesn't seem to be an exact option. I am also confused at checkout that my price is supposed to be 50% off but it keeps showing that my total is full price so I am hoping that it was charged correctly.
Website is accurate and good guidance for how to measure.
Website is very easy to use and view options
Price was low, shipping was fast, product received was as ordered, and installation was easy! I'll order again from American Blinds when I need blinds in the future. This was my 2nd order and both experiences were very good!
I love ordering from American Blinds. Great product, great service.
The blinds were received earlier than the initial estimated date. The quality is very good for the price and they fit perfectly. I would recommend these blinds to anyone.
It would be nice to have an add another button at the top of the page.
The plantation shutters look great. They arrived well protected. Installation was straight forward and the shutters fit well.
Heidi (I know it's spelled differently) was very helpful. Website seemed helpful with measurement details.
Quality is good and install was easy. Price was definitely better than other websites that I looked at.
Website easy to use. Used the Chat line and it was very helpful.
I received all the items I ordered. The products received were packed well and look great in the windows.
It was very easy to order and/or modify the order in the cart.
Still waiting to hang them, but out of the box they are so nice. Quality is awesome
Website very informative on how to measure for the plantation shutters.
Repeat buyer, your website and instructions on how to measure make ordering easy!
Shopping experience was fine. These blinds are thinner (see-thru) than expected and flimsy.
Ease of use website and decent prices.
I was very happy with the quality and price. Pre-sale support was great, they stayed with me for a long call going through all the options and questions about installation. I was ordering fifteen blinds and wanted to get it right, and they were helpful and courteous. After that, I was always able to quickly reach someone when I had questions which is very nice in this day and age. There was one glitch with the order being held up in customs for about a week, and I had to call American Blinds to get the necessary information to customs. So I would suggest to track your package carefully. The tracking from FedEx was really informative to help me figure out what was happening.
Great Chat support from Gino, Great Phone support from Elena
Easy to order, arrived in great shape earlier than expected, and a cinch to install. They look and work great. Thank you!
Figuring out what to get and sizing seemed easy. I will find out how well I measured when I get them:-)
They are ok but quality of them is not good at all.
It was simple and easy to place my order.
THIS CELLULAR SHADE ORDER WAS A REPLACEMENT FOR ONE I PURCHASED THE YEAR BEFORE BECAUSE THE CORD FREYED AND WOULD NO LONGER GO UP OR DOWN. IT SHOULD HAVE BEEN REPLA CED FO FREE. THIS WAS THE SECOND TIME I HAD TO REPLACE THE SHADE FOR THE SAME REASON BUT I HAD NO CHOICE BUT TO REPLACE IT AGAIN BECAUSE IT HAD TO MATCH TWO OTHERS I HAD IN THE SAME ROOM. FOR THIS REASON, I AM NOT HAPPY BECAUSE THIS SHOULG NOT HAVE HAPPENED AGAIN AND I SHOULD NOT HAVE HAD TO PAY FOR IT AGAIN. I HAVE BEEN A LOYAL CUSTOMER OF AMERICAN BLINDS FOR AT LEAST 25 YEARS. I HAVE PUCHASED NUMEROUS WINDOW TREATMENTS OVER THE YEARS AND NOT SURE I WILL BUY AGAIN FOR THE REASONS ABOVE.
NOT HAPPY THAT I HAD TO PAY FOR THIS BLIND WHEN I ALREADY HAD REPLACED IT IN JANUARY OF 2024 DUE TO THE CORD HAD FREYED AND CAN NO LONGER PULL IT DOWN. IT SHOULD STILL BE UNDER WARRANTY. BECAUSE THIS SHOULD NOT HAVE HAPPENED AGAIN. I HAVE BEEN A LOYAL CUSTOMER FOR AT LEAST 25 YEARS AND HAVE BOUGHT AMERICAN BLINDS FOR ALL WINDOWS IN TWO OF MY HOMES. I HAVE NO CHOICE BUT TO REPLACE THIS BLIND BECAUSE IT MATCHES TWO OTHER BLINDS IN THE SAME BAY WIINDOW. THIS IS THE SECOND TIME THIS BLIND CORD HAS DISFUNCTIONED AND HAD TO BE REPLACED. I AM NO LONGER A HAPPY CUSTOMER BECAUSE AMERICAN BLINDS HAS NOT STOOD BEHIND THEIR PRODUCT.
PEGGY STEVENS
I've bought 8 Roman shades from American Blinds and all have come in a timely manner in good condition. I had a minor problem with one a few years ago but customer service was outstanding and fixed the problem. I have now covered all of my windows, but tell everyone I know that they should purchase from American Blinds l.
It's an easy process, but I have ordered many shades from this company. Have always liked what I've received. If you follow the instructions, it's goes smoothly. If you need to chat with someone, that goes smoothly too.
I have had great experience with ordering blinds online, these were the best priced ones at the time. I knew they'd be a perfect fit and I knew they'd be easy to install. Can't beat the price or the quality! Big thumbs up
It was quick and easy shopping experience big thumbs up!
I have not opened them yet to install, but am sure they are great as others in my area have bought them and they are very happy with them
Great product and good help with questions.
Friendly and knowledgeable staff. Quick turnaround and neat installation
From the business
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members