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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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The spring on the roller part broke and unfortunately the company had to send a whole new shade and not just the needed part.
Super happy with the quality of the sliding glass door blinds we ordered the ease of installation was awesome
I was expecting a more sturdy product. I purchased blinds from another online company for another home a couple years ago and they were so much nicer. I couldn't remember the name of the company so I just picked one which was American Blinds. It was a bad choice.
Very nice classy shades, i am ordering 3 more in the next few days.
Received order promptly within 3 to 4 weeks; however, not all mounting hardware was not provided and one vertical fabric blind was received torn.
This is the third time I have order window blinds from American Blinds and have been previously satisfied with their products and service.
I purchased blinds in several styles and colors without seeing samples and am more than pleased with the result. The quality of the blinds, look, function, and colors are just what I wanted and expected. Look amazing, so happy
Easy to use website, paws crossed we got this order correct on our end.
The website makes it so easy to get the blinds needed. The step by step guide is very helpful. Nice to know that you know they're going to fit and look great. I've never had a problem.
Repeat customer. Website is easy to browse and order from
It was easy to order, with many size options available. Shipping was prompt and the product quality was great.
Easy to use website with multiple product options secured the business.
This is the second shade that broke, the first one was under warranty, so the second one I had to purchase. I purchased all my shades for my entire house in 2017, I just hope I don't have anymore break.
Great service. I received my blinds in a timely manner and they were exactly what I ordered!
Blinds ordered were exact customize size needed and install was very easy. Would use them again for future window treatments
Very interactive website allowing us to see our design come to life
Received the custom bamboo blinds shortly after placing the order. They fit and work beautifully. I am very pleased. Purchased during a sale, price was great. Would purchase fram American Blinds again.
Easy to place order. Could not figure out how to order swatch.
Shades arrived on time and were what I was wanting. Good quality and would order again.
I have a wide window and had a hard time finding what I was looking for. The one I ended up was NOT on sale (even though the email said "site wide sale") so I was very disappointed.
Perfect fit. Easy install. Help is a call away (if you need it).
I read the measurement and installation instructions before ordering. You make the whole process so easy.
Good customer service, quality blinds, no issues or problems. Will order again in the future.
I love everything about my blinds except this stupid survey
A very user friendly app and overall positve shopping experience
The blinds look handsome but I find the faux woven wood material to be insubstantial and have little weight to them. They don't ever hang straight without a wrinkle. Also there was only 1 plastic pull provided for them and i believe they need a pair. I saw the sample before I ordered them but it didnt occur to me that the pliancy of the fabric would prove to be an overall flimsiness in the finished product.
So far so good. Happy to score a 50% discount for the holiday.
Good experience. I had ordered from them many years ago and was satisfied then too.
Easy ordering; except I didn't know what side mount meant--I think it was talking about the tilt wand--please email me as to whether this is right.
Great shopping experience, very easy and informative sales pages.
Blinds arrived timely & measurements were accurate. Very pleased with the quality and the style (top/bottom up & down) with no strings showing. Really helps with privacy and to keep the sun from fading bed linens yet can still see the view.
I've bought blinds before so I knew what I wanted, just had to measure.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

