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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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Ordered office blinds for a new expansion and had no issues with ordering or delivery. Good quality product.
This is our third time purchasing from American Blinds. We are repeat customers for a reason—great products, well made, timely. And our sales person Trent Jones has been with us for all three purchases. That speaks volumes about the company when employees stick around and remember their customers. This purchase was 43 windows with faux wood 4" shutters—they're perfect!
Trent Jones is amazing. He worked with us for several months getting us the best deal possible on new shutters for our new home. Thank you, Trent and American Blinds! As repeat customers, we look forward to singing your praises.
Super easy to install, precise placement of the brackets, and you're good to go.
And they fit perfectly, and block out light when you want to.
Easy online process. Great quality! Not a long wait for product to arrive.
Thanks for the blinds. Shipping prolly could have been a bit faster but everything is here and works as designed!
They fit exactly as expected and work perfectly. I love my new blinds
The process was precise with good expectations for items I wasn't sure of.
I was a little leery on the color, but it all worked out! Would order again
I was able to talk to the chief designer about matching the color of some previously bought blinds. That was very helpful and I appreciate the personal attention.
The type for Add Another could be larger.
Never a problem always great experience, and project. And product
I'v always used your products since 1999
Fit perfectly, and installed easily. Samples provided made it simple to order.
Helpful samples provided and reasonable prices.
The entire experience was terrific. We will definitely be returning customers
We are returning customers. We have purchased these blinds before and they are really terrific. Happy to be buying more.
Perfection love love love our blinds! Would never buy from another
So easy to order, great quality and quick turnaround; I hav ordered from here so many times and never disappointed
The prices change eveytime you click something new and the sales prices are not reflected in all items.
I worked with the designer Charlie and she made the process manageable. She sent me swatches and helped me place my order. I ordered roller shades from AB a few years ago and these were for our rental property and all went well.
Charlie has been a great designer to work with. I don't think I could've figured this out without her help.
Good product with a slight problem & the company is replacing it.
Mostly good ordering online; however, adding an additional item to maximize % off did not function. I needed to restart order to get proper discount.
I ordered window coverings from American Blinds years ago.
I tried a different company when we replaced some after remodeling 5 to 6 years ago. Now some of the blinds are failing, and the prices have gone up exponentially!
After shopping around online for better pricing for quality window coverings and for a replacement one for one that was failing, I stumbled across American blinds again.
Ordering was easy, the cost was affordable, and delivery was quick!
I will remember to use American blinds again for any future window covering purchases!
Ease of site is great! Your price compared to others is outstanding! We ordered from you 25+ years ago and wish I had stuck with you on other purchases! Appreciate discount code applied on checkout!
Ordered online giving measurements of all my windows. Most of them fit perfectly but a couple are a tad too short in the width, but we can still use them. Just can't tug on them too hard. Idk if it was the windows or the blinds
The order process was easy. The product arrived well packed. Installation was easy and quick. Very happy with my order.
From ordering color samples to placing my order, the experience was very easy. My blinds were delivered within a couple of weeks and were exactly as I ordered. I would highly recommend American Blind.
Well designed web site made ordering easy. Blinds arrived well packaged preventing damage during shipping. Easy installation with clear instructions. Product is good quality and looks great
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

