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AmericanBlinds

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
159
quality
655
This company does not typically respond to reviews

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12,550 reviews

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Virginia
1 review
0 helpful votes
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Great
June 13, 2022

Wow! Once again, we found what we wanted and at a good price. Your website was easy for us to navigate, as well.

Date of experience: June 13, 2022
Arkansas
1 review
0 helpful votes
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Very easy to order, beautiful design, easy to install

Date of experience: June 11, 2022
Nevada
1 review
0 helpful votes
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Quality Made Blinds
June 8, 2022

Easy to following ordering instructions, measuring, etc. Nice color choices. The color I picked matched perfectly with the newly painted walls.

Date of experience: June 8, 2022
Wisconsin
1 review
0 helpful votes
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Web site works great except for the preview window
Great products

Date of experience: June 4, 2022
Utah
1 review
0 helpful votes
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American Blinds are great! I have ordered your blinds for properties in Michigan, California, Florida and not Utah. Thanks for always being excellent. I highly recommend your company.

Date of experience: June 1, 2022
Texas
2 reviews
0 helpful votes
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Purchase experience
June 2, 2022

I called to ask questions and Jose was very helpful. I just placed my order on line and it was super easy.

Date of experience: June 1, 2022
California
1 review
0 helpful votes
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Top down/bottom up cellular shade
June 1, 2022
Updated review

Quick and easy, affordable. Status of order was timely and accurate.

Date of experience: June 1, 2022

Quick and easy
April 17, 2022
Previous review

Quick and easy

Date of experience: April 17, 2022
North Carolina
1 review
0 helpful votes
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It should not take over a month to order and receive blinds and then have a delay in top of that. Truly wish I had ordered from a different company. No communication whatsoever.

AmericanBlinds attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 31, 2022
SocialCare .. — AmericanBlinds Rep
over a year old

Hi Sandra. I am so sorry to hear the blinds did not arrive when you expected. I would love to look into this further for you. Please reach out to me at [email protected]. I am here to help! -- Jessica N

Colorado
1 review
0 helpful votes
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Great Service
May 30, 2022

Easy to use and great delivery time. Blinds were exactly what we ordered. Will use them again.

Date of experience: May 30, 2022
New Mexico
1 review
0 helpful votes
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Satisfied
May 29, 2022

Great detailed info…everything appears to be good i would recommend this item.

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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Bedroom Blinds
May 29, 2022

Great choices and selection. Exactly what we were needing.

Date of experience: May 29, 2022
New York
1 review
0 helpful votes
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Cottage blinds
May 29, 2022

I love this company and they are my "go to" place when I'm ordering blinds. I've never been disappointed!

Date of experience: May 29, 2022
North Carolina
1 review
0 helpful votes
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Great experience and blinds!
May 28, 2022

Got samples and then ordered blinds. Fast and simple. I got blinds exactly what I ordered. I wanted wooden blinds and not plastic. Love them!

Date of experience: May 28, 2022
New York
1 review
0 helpful votes
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Very nice working with American blinds
May 28, 2022
Updated review

Easy, as long as chat doesn't pop up and won't go away.

Date of experience: May 28, 2022

Easy, clear, fast, lots of options
May 11, 2022
Previous review

Easy, clear, fast, lots of options

Date of experience: May 11, 2022
Connecticut
1 review
0 helpful votes
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Chat experience very helpful regarding my previous orders in 2021 your site is very easy to use and so far everything we received has been perfect to size and quality

Date of experience: May 27, 2022
Pennsylvania
1 review
0 helpful votes
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Very satisfied customer
May 25, 2022

I was very pleased with how quickly the blinds came in. They notified me when they were about to be made and again when they were shipped. I will definitely recommend American Blinds

Date of experience: May 25, 2022
Colorado
1 review
0 helpful votes
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Blinds
May 25, 2022

Fast and accurate. And got the exact size I needed.

Date of experience: May 25, 2022
Oklahoma
1 review
0 helpful votes
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Shade for porch
May 24, 2022

Good reviews on quality product
The blind is very strong with the tie downs from the south breeze and does a great job shading the west side of porch. Easy to roll up after use.

Date of experience: May 24, 2022
Missouri
1 review
0 helpful votes
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Easy to install, perfect fit. Just follow the measuring instructions and there should be no problem.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Quality blinds, prompt shipment
May 23, 2022

Very pleased with the blinds I received - good bracket design & string design. My order was missing the valance clips that attach to the header box, but customer service promptly sent these when I let them know what was missing.

Date of experience: May 23, 2022