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The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.
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We love our blinds and they helped us where we had questions ordering. However they were a little more expensive than we had planned. We may or may not use American Blinds in the future.
I have never ordered window coverings online before and it was not very user friendly. I did need to use the chat box and that was helpful.
Very good with the material. Look nice on my customer window!
We purchased Levelor brand uhymini blinds for our new home. All cuts were what we ordered. The shipment was packed very well so there was no damage. One blind was shipped without a wand and one wand was not functional.
Your website is very efficient and easy to use. Thank you!
We followed directions for measuring and with samples we ordered from your site, picked the blinds we wanted. They are beautiful and work perfectly! Thank you
Ordering, fulfillment, and delivery of my window blinds was flawless. Love the look!
Easy ordering, and very good customer service. Great blinds, and great overall experience.
I ordered two large Roman shades for two windows in my apartment. I'm a designer and have hung every kind of shade and blind in my forty years of design.
I was very pleased with the quality and the final look is great, but these were very difficult to install. Especially the oversized shade. The instructions were not at all clear and I had an experienced maint man help or I would have never gotten them installed.
So I would just advise that if you don't have experience installing or a good installation person, you might want to order elsewhere.
Slow service on website, otherwise good.
I liked the large selection of styles and colors and manufacturers. It was easy to navigate the site. The order arrived as scheduled.
The blinds are good value and fitted perfectly. They arrived 2 or 3 weeks before the due date.
Blinds arrive in timely manner. But one set of blinds does not fit. Off by a 1/4 inch
It was easy to fill in my information on their website. They kept me informed on my order all the way through the process.
I've ordered blinds from this company many times over the years and have never been disappointed. Everything is always exactly as ordered, good quality, and orders are fulfilled quickly.
It was easy to find what I wanted and easy to put in my order for 14 different sized mini blinds.
Site is customer friendly and easy to use.
Easy to find what you want and shipped out quickly. Great follow up.
Order process very easy. Product arrived several weeks early. I have not installed yet. Doing some painting first.
Straight forward web page. Easy to order the item/s i needed.
Very happy with purchase, delivery, and product performance.
Key to getting it right: If the customer MEASURES (AND REMEASURES) CORRECTLY, the fit should be spot on.
In the almost 32 yrs we've been in our home, we've bought ALL of our blinds / shades from American. The styles, colors and options sure have changed over the years! Our recent purchase was for the large window in our master bedroom that we were updating. H: 57 1/4 x W: 69 1/2. Cordless, inside mount. And my favorite feature: top down bottom up. Love it!
I did order sample swatches and am glad I did due to the color. Online vs swatch in hand can be different. Definitely recommend ordering swatch samples.
Delivery was earlier than originally quoted.
Highly recommend American - we don't even bother checking anywhere else.
No issues at all. Perfect install and fit and function.
Super easy, your website is very well done, prices beat the big boxes.
It was easy and very well explained.
Easy to shop on the site. Blinds were delivered quickly and were easy to install. They look great!
The chat feature has been very helpful. I've had some questions answered that have helped me make the decision to buy, and helped to ensure I'm getting the right fit for my windows.
Answer: Not sure on the brick and mortar site but the man I spoke with lives in Texas, my favorite state in the USA, made me feel even better about this place.
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.

