AmazonReviews 11,108

If you buy one of those Amazon Alexa music devices, Amazon will automatically begin charging your credit card for a music subscription without your authorization and they will do this over and over. They will charge any credit card you have saved with Amazon. What a terrible scam this is. They rip off their customers.

I was told in two days I would receive my reward and I did and with no issues at all. I was happy with the process use it right away.

Amazon delivers items to the wrong address, delays delivery, damages items during shipping, and loses deliveries.

There are two distinct patterns related to Amazon deliveries:
1. Most are delivered to the right address with random deliveries to the wrong address.
2. Clusters of multiple deliveries to the incorrect address over the course of 2-6 weeks.

When there are repeated errors with deliveries, Amazon blames the consumer, asks them to update their delivery information (even though it's correct), denies refunds, and tells consumers they must file police reports, and provide that information, to be considered for a refund. It is my understanding, they will still deny a refund, which seems wrong.

Amazon has asked me to return items for a refund on items I never received.

Today I was told I had to file a police report about stolen packages, however, I have proof these packages were delivered to the wrong location, which is not the same as having them stolen. Filing a false report of theft is a Class A misdemeanor and I'm not willing to commit a crime because Amazon delivered several packages to the wrong address.

They say based on 'their investigation' and my response, the items were stolen, unless they see my ring camera, which shows no packages, it seems their investigation is incomplete.

Brought lithium battery, next day burnt me and harley up. Had fire department and police Called 3 times, made me write and send a letter in. Kept saying i was going to be reimbursed. 2 months later told me to call the Chinese company. Takes no returns tell you to video items to waste time. Does not care or respect the customer. Amazon you suck

Because Amazon is so vast you can find pretty much anything you need on their website. To that end I was looking for a way to avoid slipping and sliding on the inevitable ice sheets we get each year in New England. While browsing the Amazon site I found what I was looking for "car tire studs" Normally used in vehicle tires to help cars keep a grip in icy road surfaces and just the thing I needed to help me keep my balance. I had a new pair of boots also from Amazon that have very thick soles which would easily take the 12mm stud length. The result you can see in the picture attached to this review. Now I just have to wait a few weeks to test them out!

2 day shipping is now a week or more. The last 1/2 dozen times I bought from amazon prime, my order was supposed to arrive in 2 days but took a week or longer. If it wasn't for the free shipping and shopping for the holidays I would close prime. They raised the price and are doing worse.

So we received an Amazon order today that my daughter ordered yesterday and the package had been open and the product had clearly been used. This is not the first time I have received used merchandise from Amazon. Is anyone else having this issue? This is ridiculous and very unsanitary.

So I was looking at TV's on Amazon the other day and they gave me the option to do a 12 month payment plan of $63. Then whenever it was due for them to s***, they tried to charge me the whole price. So if I'm doing something on a payment plan? Then why do I have the money to pay it all the way up front? And how is that a monthly payment? These people are f****** asinine

My account was shut down on sept 22 "for my protection, due to suspicious activity" to which they can not give me an explanation. I've called every other day with the response of we are escalating your appeal and will return an email to you within 6 hours! I still have no answer and no account, it's been 10 days!

I join Prime / amazon subscriptions but i was not told that a there was charge

i was just looking to buy something that i never bought it anyway and later noticed this charge of $9.99 on my credit statement i checked to see they had been doing this for months

I spoke to amazon customer care and told them of the situation and asked for them to cancel it and reimburse me my money and they agreed the following month again another monthly charge plus no reimbursement Gees i Hate That when these big companies help themselves to your credit card

I again CS got it cancelled this time i asked them to send the confirmation it to my email which they did

Then the hard part was to cancel altogether my amazon account now i know why i had cancelled 15 years earlier there's no going back thew!

Worst online order company that I have ever dealt with!
I called over 100 times trying to get a refund for items not received, and they make so many excuses why cannot issue me a refund immediately and that I must wait til 25th.
That is what I get for paying expedited shipping for my items.

Beware, do not pay extra for shipping as Amazon Scammers will make you wait regardless. Makes no difference.
Amazons shipping is a scam!

I've had some bad experiences with past orders. One with damaged item, was purchased for a birthday gift.

The last 2 orders have been disappointing- I have had to return via UPS and not KOHLS -
Nike shoes and paper towels
Had to buy an envelope to mail the shoes and print out labels - is this the NEW return policy - have never faced that for the 3 years I have had Prime - might have to cancel Amazon!

Amazon consistently doesn't seem to know what it's doing in regards to delivery to rural areas. It's the Walmart of the web. Where as WalMart hire anyone who has a pulse, Amazon just plainly doesn't understand about life outside of town. Announced delivery dates are 88% wrong, sometimes by 3 or 4 days. Online customer service is a joke since it's farmed out to India or Pakistan. Those people are really trying hard but don't understand the dynamics of rural life in the USA.

I ordered a pair of wireless headphones from this website and I am very happy with my purchase. The headphones arrived on time, in good condition, and with all the accessories included. The sound quality is excellent, the battery life is long, and the design is sleek and comfortable. The website was easy to navigate, the checkout process was smooth, and the customer service was responsive and helpful. I would definitely recommend this website to anyone looking for quality products at reasonable prices. This is one of the best online shopping experiences I have ever had.

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I have no problems with Amazon in general, but can't understand why an item that comes FROM Amazon has to go all over the country before coming to me. Example: I'm in Mass. An item that I bought went from an Amazon warehouse, ALSO in Mass., to Kansas, then to Texas, where it was turned over to USPS, which then brought it BACK to me in Mass.! Why couldn't folks at the warehouse in Mass. Have had it picked up by USPS THERE? I live 29 miles from the warehouse. Amazon sent it 1,768.2 miles to Dallas Texas, then back to me. Instead of using FUEL to send it 29 miles, fuel was used to send it a total of 3,536.4 miles! In addition to prolonging the delivery time, how is this good for the environment?