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Alamo

4.7

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Alamo Reviews Summary

Alamo has a rating of 4.7 stars from 625 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, great experience and friendly staff. Alamo ranks 10th among Car Rental sites.

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Texas
2 reviews
0 helpful votes
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The quick, convenient rental and return process made my life easier. Most importantly, changing my rental term from three days to a week required nothing more than a simple phone call.
Thank you

Date of experience: January 16, 2025
New York
1 review
0 helpful votes
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Very good service
January 15, 2025

Very good service. So nice to get in from a long trip and have the person nice, helpful and give me the car I requested. Very easy drop off experience.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Car was processed rapidly and turned in promptly. However the rental car that was given me had one tire at 38 and three tires at 30 pressure. These should have been checked and fixed prior to rental

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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We got very good price
January 13, 2025

We got very good price. Pick up was very easy, no lines, car was good

Date of experience: January 13, 2025
Massachusetts
1 review
0 helpful votes
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Competitive rates, friendly efficient service, quality vehicle

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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It was great
January 13, 2025

It was great. The only thing is i would like for a gas station closer to your facility. Makes it hard to bring the car back on as full tank as possible.

Date of experience: January 13, 2025
Washington
1 review
0 helpful votes
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Booked Alamo rental through Costco and had a perfect experience! Airport pickup and drop off, upgraded car and polite staff.

Date of experience: January 12, 2025
Colorado
1 review
0 helpful votes
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Car pick up and return both fast and easy. Alamo personnel was top notch and friendly. Thanks again.

Date of experience: January 12, 2025
California
1 review
0 helpful votes
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Thank you for providing a great car!
January 12, 2025

Thank you for providing a great car! I absolutely loved the U.S.-made GMC Denali Yukon. While the price was slightly higher than what I initially reserved, it was still worth it for the quality and experience

Date of experience: January 12, 2025
California
1 review
0 helpful votes
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My Experience was/is always exceptional with Alamo

Date of experience: January 11, 2025
New York
1 review
0 helpful votes
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I got a car that was leaking oil and pulling to one side side heard noise in the engine. Returned it early for another car only to be disappointed again and again…

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
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Wonderful experience from beginning to end. In fact, the best we've ever had in renting a car. So much of that was down to the incredibly knowledgeable, friendly, helpful employees we met during pickup and return. Special thank you to Herman and RJ! Y'all made our trip even better.

Date of experience: January 7, 2025
North Carolina
1 review
0 helpful votes
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I've solely rented with Alamo for the last year and will continue to only rent with them! The employees at this location go above and beyond to help their customers. Thank you Akiem for all your help, especially during such a busy time of the year!

Date of experience: January 7, 2025
Minnesota
1 review
0 helpful votes
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I'll list some issues
January 5, 2025

I'll list some issues. The brakes were really rough. The front passenger window couldn't be moved down by passenger, and the rear windows couldn't be moved up or down by passengers regardless of child safety button was engaged. The dash Cigarrette Light Adapter port didn't work (the one in center console did). The thing we struggled with the most was the key fab. It was difficult to lock, unlock, open trunk, and start. There were some times better than others. We have video recordings that will be helpful. If we hadn't been as busy as we were on the trip, we would have exchanged the car. Thank you for the opportunity share this information.

Date of experience: January 5, 2025
Ohio
1 review
0 helpful votes
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A pleasant experience with Alamo from the counter person to the greeting person in the line to leave when we drop the car off to even a follow up phone call while we had the rental thank you Alamo. You are the best.

Date of experience: January 5, 2025
California
1 review
0 helpful votes
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Easy rental and return
January 4, 2025

Easy rental and return. Good pricing. Helpful staff.

Date of experience: January 4, 2025
New Jersey
1 review
0 helpful votes
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Great car in perfect condition
January 4, 2025

Great car in perfect condition. Staff was very helpful. Thank you

Date of experience: January 4, 2025
Hawaii
1 review
0 helpful votes
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I need to charge my phone while driving and the lady went out in the cold to find a car with a USB charger. She was so friendly and did not roll her eyes at me. Next, the guy in the exit booth noted my car was not quite full and said he would honor that. I hadn't even noticed. At return, the girl was very friendly and helpful, even though it was cold and early in the morning.

Date of experience: January 4, 2025
Florida
1 review
0 helpful votes
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Very friendly people both during pickup and drop off, very helpful and they made it the easiest simplest pickup and drop off process.

Date of experience: January 4, 2025
Utah
1 review
0 helpful votes
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Great service
January 3, 2025

Great service. Wish I would have taken a different vehicle.

Date of experience: January 3, 2025