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Alamo has a rating of 4.7 stars from 627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, great experience and friendly staff. Alamo ranks 10th among Car Rental sites.
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Phenomenal experience. Excellent service and a wonderful and kind staff that went out of their way to help me...ABOVE and BEYOND!
Very nice people and also did not pressure me with a sales pitch to take extra insurance and such. Which I really appreciate. Offer it fine, but don't pressure weary travelers.
My first time renting a car
Good and respectable service
Easy check in and return- was able to adjust trip easily. Price for booking was competitive.
We had a very good experience renting a medium sized SUV at the Lyon airport. The staff were competent and very professional. The location was very busy and we had reserved about a week before. We waited, but we got snow tires and an upgrade in exchange for our patience. This was much appreciated and useful on our holiday. The drop off and inspection was super fast and super easy. Thanks for a hassle free experience.
Great location - quality car selection, and knowledgeable, friendly staff who made the pickup and drop-off experiences go very smoothly.
It was quick and easy to get the car. Returning it went just as smoothly!
Great service at pick up and drop off. No wait, smiling associates. Spotless vehicle,
Everything was smooth and quick with our advanced check-in with the app. Courteous employees, great car and a great experience. Hertz is now in my rearview mirror!
Excellent agent at desk upon arrival. Excellent staff in garage helping with choice of available vehicles.
Friendly and timely service at a good price. They even supported our request for a different manufactured automobile.
Everyone at the Alamo car rental was knowledgeable and friendly! :)
Everything went very well at the pick-up and at the return of the car rental!
The gentlemen's that collected the keys at the return was was very nice.
Overhaul a very positive experience and the Mercedes was so fun to drive!
Thanks everyone at Alamo rental Halifax airport:-)
Quick, Clean & Friendly. Great Pricing & Top Notch Service!
This is my new GO TO Car Rental company from now on.
There wasn't anyone on the lot to help me find the vehicle I rented. The number I had that coincided with the space was empty. I had to search for the car that would unlock with the key fob I was given.
The car was dirty on the exterior, so it made searching for preexisting dings and scratches difficult. Also, it did not have a full tank of gas, which I would have been charged extra for had I not done so. Overall, the car ran well and was pretty comfortable. We rented the Mercedes GLS.
Friendly, efficient service. An example an unexpected upgrade to a Cadillac SUV. All at a great price.?
Generally pretty good. Airport counter was closed at pick-up (mid-afternoon, 10-12 customers), and the National agency staff were covering. A little confusion, but they sorted it things out and I didn't have to wait too long before I got a car. Drop-off crew was quick, efficient, and pleasant. Would rent with Alamo again.
An exceptional welcome the welcome is very courteous good service thank you.
Easy check out and check in procedure. Van was in excellent shape and clean.
Great service from the pick up at the airport through selecting our requested car and return. Several vehicles ready for our choosing exactly as we had reserved and in great order. Value is very good - certainly recommend renting from Alamo in the future as well.

