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Alamo

4.7

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Alamo Reviews Summary

Alamo has a rating of 4.7 stars from 627 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, great experience and friendly staff. Alamo ranks 10th among Car Rental sites.

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Michigan
1 review
0 helpful votes
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Phenomenal experience
January 3, 2025

Phenomenal experience. Excellent service and a wonderful and kind staff that went out of their way to help me...ABOVE and BEYOND!

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
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Very nice people and also did not pressure me with a sales pitch to take extra insurance and such. Which I really appreciate. Offer it fine, but don't pressure weary travelers.

Date of experience: January 3, 2025
North Carolina
1 review
0 helpful votes
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My first time renting a car
January 3, 2025

My first time renting a car
Good and respectable service

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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Excellent customer service every step of the way, especially when returning my car and dealing with a minor issue. The gentleman at check-in was amazing.

Date of experience: January 3, 2025
Hawaii
1 review
0 helpful votes
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Easy check in and return
January 2, 2025

Easy check in and return- was able to adjust trip easily. Price for booking was competitive.

Date of experience: January 2, 2025
Spain
1 review
0 helpful votes
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We had a very good experience renting a medium sized SUV at the Lyon airport. The staff were competent and very professional. The location was very busy and we had reserved about a week before. We waited, but we got snow tires and an upgrade in exchange for our patience. This was much appreciated and useful on our holiday. The drop off and inspection was super fast and super easy. Thanks for a hassle free experience.

Date of experience: January 1, 2025
Virginia
1 review
0 helpful votes
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Great location
January 1, 2025

Great location - quality car selection, and knowledgeable, friendly staff who made the pickup and drop-off experiences go very smoothly.

Date of experience: December 31, 2024
Washington
1 review
0 helpful votes
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It was quick and easy to get the car
December 31, 2024

It was quick and easy to get the car. Returning it went just as smoothly!

Date of experience: December 31, 2024
Virginia
1 review
0 helpful votes
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Great service at pick up and drop off
December 30, 2024

Great service at pick up and drop off. No wait, smiling associates. Spotless vehicle,

Date of experience: December 30, 2024
Florida
1 review
0 helpful votes
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Everything was smooth and quick with our advanced check-in with the app. Courteous employees, great car and a great experience. Hertz is now in my rearview mirror!

Date of experience: December 29, 2024
North Carolina
1 review
0 helpful votes
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Excellent agent at desk upon arrival
December 28, 2024

Excellent agent at desk upon arrival. Excellent staff in garage helping with choice of available vehicles.

Date of experience: December 28, 2024
Missouri
1 review
0 helpful votes
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Friendly and timely service at a good price. They even supported our request for a different manufactured automobile.

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
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Everyone at the Alamo car rental was knowledgeable and friendly! :)

Everything went very well at the pick-up and at the return of the car rental!

The gentlemen's that collected the keys at the return was was very nice.

Overhaul a very positive experience and the Mercedes was so fun to drive!

Thanks everyone at Alamo rental Halifax airport:-)

Date of experience: December 24, 2024
Illinois
1 review
0 helpful votes
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Quick, Clean & Friendly
December 23, 2024

Quick, Clean & Friendly. Great Pricing & Top Notch Service!
This is my new GO TO Car Rental company from now on.

Date of experience: December 23, 2024
South Carolina
1 review
0 helpful votes
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There wasn't anyone on the lot to help me find the vehicle I rented. The number I had that coincided with the space was empty. I had to search for the car that would unlock with the key fob I was given.
The car was dirty on the exterior, so it made searching for preexisting dings and scratches difficult. Also, it did not have a full tank of gas, which I would have been charged extra for had I not done so. Overall, the car ran well and was pretty comfortable. We rented the Mercedes GLS.

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Friendly, efficient service
December 17, 2024

Friendly, efficient service. An example an unexpected upgrade to a Cadillac SUV. All at a great price.?

Date of experience: December 17, 2024
Pennsylvania
1 review
0 helpful votes
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Generally pretty good
December 13, 2024

Generally pretty good. Airport counter was closed at pick-up (mid-afternoon, 10-12 customers), and the National agency staff were covering. A little confusion, but they sorted it things out and I didn't have to wait too long before I got a car. Drop-off crew was quick, efficient, and pleasant. Would rent with Alamo again.

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
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An exceptional welcome the welcome is very courteous good service thank you.

Date of experience: December 12, 2024
Florida
1 review
0 helpful votes
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Easy check out and check in procedure
December 11, 2024

Easy check out and check in procedure. Van was in excellent shape and clean.

Date of experience: December 11, 2024
Georgia
1 review
0 helpful votes
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Great service from the pick up at the airport through selecting our requested car and return. Several vehicles ready for our choosing exactly as we had reserved and in great order. Value is very good - certainly recommend renting from Alamo in the future as well.

Date of experience: December 11, 2024