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Alamo Reviews Summary
Alamo has a rating of 4.7 stars from 626 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alamo most frequently mention customer service, great experience and friendly staff. Alamo ranks 10th among Car Rental sites.
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Great will rent again. Cars provided were in great condition
Jay - the manager on duty at CVG airport switched out my initial rental to provide me with a vehicle that was compatible with my phone connection - I was so grateful for his quick response to switch out my rental for one that would work for me!
Super great experience. We loved everything about it!
I needed to rent a car on the spur of the moment due to a medical emergency in the family and Yolanda in the Huntsville airport, helped me out and was very pleasant and made the whole experience easy. She gave me a choice of two different vehicles and I really loved the Chevy Trax. The car was new, and clean, and I really enjoyed driving it. The return was easy and I did return it two days earlier than I thought I would need the car, and I wasn't charged for those extra two days which I was concerned about and happy that I wasn't charged.
Everyone involved in the process of getting my car rented was pleasant and professional first class staff 4sure
The pick up and drop off were both super smooth processes. The vehicle I was given was very well optioned and in excellent condition.
Simplest, most customer-friendly rental car process I've encountered.
I received great customer service, and I am grateful for the way the entire rental process was handled.
Agents were very nice and professional. Alamo made sure as I had the rental that everything was going well
I have always been pleased with Alamo, but this recent experience truly stands out. I want to commend Maria from the Eugene Airport. After a long search for my son's lost wallet, we reached out to Alamo, and they initiated a request to search the car I had returned. I quickly received a call from Maria, who was excited to inform me that she had found the wallet between the center console and the passenger seat. As a bonus, since she was about to finish her shift, she personally delivered the wallet to my son at the University of Oregon! WOW! People like Maria inspire me to remain a loyal customer. Thank you!
Excellent people and the car was very nice. It was clean and full of gas.
Friendly efficient staff. Clean vehicle, easy access to vehicle, simple returns. Highly recommend Alamo for car rentals.
When returning the car the companies system was down but the were completely professional and didn't make me disappointed.
The lady at the desk was great. Would recommend your location because of the great service. Could use different vehicle choices.
Excellent staff- super nice and explained everything. Prices were very good/was set up through Costco. Pick up and return was fast. Will definitely use Alamo again. Loved the car too.
Thank you for great service.
Customer service is very nice and fast love the vehicle highly recommend and yes definitely choice Alamo again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members