On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Agoda Reviews Summary
Agoda has a rating of 2.4 stars from 4,449 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 16th among Hotels sites.
We monitor reviews for authenticity
Cheaper than direct booking. The last time I paid $300 and now online I pay only $255.
For those of you who like to check out the negative, s of an organisation, think first the company does just that, Organise... if you do not like what they do then organise it your self, see what you have to do to find what you want,,,,, Remember the company Agoda like others check as often as possible by the comments you leave as to how the hotel/motel performed. If you have a problem with the hotel/motel its not the company, s fault more than likely as in 90% of the time the hotel did NOT check the booking made.if you need to contact me about my review please feel free to contact me on mel lagon facebook i am not an employee of any one so i dont get paid to yak
Booking accommodations through Agoda just blew me off my feet!
The sheer discount on rates is more than enough to cover my family's upcoming trip... I hope this is real!
We have found the Agoda website is easy to use and reliable for the booking transactions!
Really recommend to all travelers to explore the world through Agoda!
I did three bookings with this site. Site is user friendly and got the best deal as compare to other website, i compared it with 6 different website and this one is the best in terms of user interface and as well as best deals. Highly recommended.
We have used Agoda a number of times and we are completely happy with the excellent service provided. We have many friends now using them too.
Using Agoda could not be any easier. The site is loaded with options that are quick and convenient. From selecting areas within the city, the level of accommodation, the price etc. The deals are very competitive and the quality of hotels is never over represented. The reviews enable an informed decision to be made.
Easy navigation, a lot of filtering options, can see (and pay) price in different currencies, always good deals available, in 3 years of using did not have a problem on arrival when booked with Agoda
Fast and reliable, it wont take 10 mins to book, love it!
I have always use the facility of Agoda since its inception and convenient specially for ASIA hotels. I didn't know outside Asia it also is available. I just hope I will not have same problem as I had with another site that the hotel simply said if I had complaints about the room since I booked a 2 bed room and they gave me a king size bed instead in Marriott New York, I said that would be the last. I just hope though they have no expiration for the points.
The Sleep Express Motel is clean, convenient to ANZ Stadium, Homebush DFO, and a lot more. Also has free parking and pricing is very competitive for the standard of accommodation.
Although it's not their fault for not having my reservation done still they manage to gave me a call confirming that my previous engagement were not booked due to domestic problem, however, they gave me alternative solutions/preferred hostels.
Agoda actually not cheapest book for hotel but some how he reward you back some reward points for off set further hotel book
Having seen the advert in Google, the next steps to completing the booking was a doddle
Always good rates with complete ease of bookings at lightning fast pace.
Hope to get best service possible during me and family stay
Me and my girlfriend has been booking our hotels in and out of singapore from agoda. And we have never faced any problem so far. Most importantly, it's a most trusted website!
I was soo worry when I made mistake in my booking dates.
Called Agoda 24 hours customer service and they sent me the revised booking confirmation with my required dates in few hours after my call. Excellent and very quick response!
Thanks Agoda
It's so easy to book hotel rooms via agoda and I have been booking for my business trip. However one feedback, if I choose payment via paypal, the local currently will be converted to USD, which I hope it will remain as the local currency as my paypal account is in local currency. Overall, very happy and so easy.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account