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Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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I had no problems ordering my contacts with this company, they provided excellent service. Greatly appreciated.
Everything went fine. No issues you want 50 words and don't have have 50 word to describe I ordered and they were delivered
I took way to long for them to be delivered to almost 4 weeks because you were out of stock
Easy ordering experience! Got my contacts quickly!
Happy with my purchase. My first time using internet ordering contact lenses. Communication was very good.
The cost was not clear and the rebate is complicated. I ended up paying more than I would have through the optometrist.
Disappointed. I had to wait 3 weeks for my order to be filled and delivered.
I liked that I was able to use my own prescription to make my order.
Excellent job, will reorder when needed! Rebate value is outstanding.
I saved $$ and received my contacts quickly! I'm so glad I found them! Thank you!
I was charged $35 in taxes on a $126 order. Never using this place again.
A couple clicks and my contacts were on their way, I would highly recommend!
Ease of rebate was great. I am not a person who writes long reviews. 1-800-Lens did a great job.
Quick and accurate and affordable for the best place to get comfortable contacts that fit my eyes and not my ears. Some people are getting so much better at checking my eyesight. Definitely need to read all the Es on the chart backwards and forwards.
Quick, efficient delivery. Easy website to navigate. Prices are competitive.
I will be ordering again! Thank you so much for such prompt delivery.
Just be aware of what it says in the title. It's not really cheaper than other companies, they sell rebates which will cost you time and money to get. If I had known this, I would not have ordered from them try contact lens king instead.
The rebate thing is just dumb. It's complicated and I spent more money than it made it sound
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members