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ZazzleReviews 13,636

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Na
February 24, 2026

I am not happy with my order because one side of cup have clean Singh and other side is not good at all on both of my cups please help me this is important to me

Date of experience: February 13, 2026
Adam B. Zazzle Rep
5 days ago

Hey Sevala,

We are sorry to hear that you were unhappy with your mug order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Delaware
1 review
0 helpful votes
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Beary Pleased!
February 24, 2026

I love the invitations with the Baseball Teddy Bear. It is the perfect theme for my daughter who is expecting in July. I am so glad they printed all my details exactly and the big Teddy Bear on the back of the card is great for framing!

Date of experience: February 13, 2026
Massachusetts
1 review
0 helpful votes
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Senior 2026 Basketball Banners
February 24, 2026

Created senior 2026 basketball banners using a template provided, easy to navigate & customize to my liking. Lots of design tools to get exactly what I wanted. Was worried about final product but when they arrived I'm extremely pleased with the product & quality. Highly recommend.

Date of experience: February 13, 2026
Michigan
1 review
0 helpful votes
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Wedding Invitations
February 23, 2026

Customizing and ordering the invitations was so easy! We received them in a week, super quick! Very happy and please with how everything turned out!

Date of experience: February 11, 2026
Minnesota
1 review
0 helpful votes
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Excellent servicd
February 23, 2026

So excited. Received one week earlier than anticipated. Will see how many I have left after this weekend. Maybe ordering more soon, such great quality

Date of experience: February 13, 2026
Kansas
1 review
0 helpful votes
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BRAVO!
February 23, 2026

Great, as always. Nice selection, able to personalize specialty item with my "average" computer skills, received product timely, and quality of specialty item is top notch. I happily entered an item review immediately.

Date of experience: February 13, 2026
Massachusetts
1 review
0 helpful votes
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Custom Wrapping paper win!
February 22, 2026

I ordered a custom image wrapping paper from Zazzle, I started with a preset pattern and changed it to my liking. The wrapping paper came a week earlier than expected and was such a hit! Good weight on the paper and clean printing. Better than I had hoped for.

Date of experience: February 7, 2026
Washington
1 review
0 helpful votes
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Good product, horrible packaging
February 22, 2026

I was pleased with the earring display cards I ordered, but the packaging was insufficient so some of the product was damaged during shipping. This has happened twice now. I relayed my complaint to customer service and am awaiting feedback for replacement product.

Date of experience: February 9, 2026
Adam B. Zazzle Rep
1 week ago

Hello Mary!

We are sorry to hear you were unhappy with your order. I can see that we have sent you an email regarding this on the 11th. Please respond to this email at your earliest convenience.

Thanks

Adam

Texas
1 review
0 helpful votes
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Perfect invitations!
February 21, 2026

I ordered invitations for my daughter's 1st birthday and they were exactly what we wanted! From the time they were ordered to being delivered to our door was a smooth experience. And a super reasonable price. Highly recommend!

Date of experience: February 11, 2026
Florida
1 review
0 helpful votes
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Not what I was expecting
February 21, 2026

I ordered 3 magnetic name tags. The quality is perfect, but the pictures of what I ordered and the product I received are nothing alike. Picture is sparkling/shiny, like it had glitter, product is plain and dull looking. Delivery time was earlier than expected, which is a delight. I enjoy crafting, so I'm going to try and add some sparkle to them my self. Disappointed, but I will order other products again.

Date of experience: February 11, 2026
Adam B. Zazzle Rep
1 week ago

Hey Kaye,

We are sorry to hear that you were unhappy with your order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Adam

Michigan
1 review
0 helpful votes
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Banner came out beautiful!
February 21, 2026

I uploaded the graphic that I created for my daughter's baby shower to have a banner made, and the finished result looks amazing! It is absolutely beautiful. I highly recommend Zazzle for your printing needs!

Date of experience: February 11, 2026
Massachusetts
1 review
0 helpful votes
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Lovely fun Invitations
February 21, 2026

Ordered a Peter Rabbit themed invitation for a baby shower and they are adorable! Processing was quick and delivery was seamless.

Date of experience: February 11, 2026
California
1 review
0 helpful votes
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Very nice invitations
February 21, 2026

The invitations are quality. I wish someone would have helped with the coloring of my daughters photo because she looks rather purple, but we don't have time to send back. Besides that they're very nice.

Date of experience: February 11, 2026
Wisconsin
1 review
0 helpful votes
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I had larger labels from a larger company with whom I had done business in years past. This time, however, communication was difficult--I couldn't comprehend what the representative was saying due to background noise--and it was frustrating enough that I just gave up and looked around. Zazzle was new to me, and a revelation in simplicity in selecting, designing, and ordering. As I write this, I realize I had checked them for accuracy but not adhesion! Dearie me! So I did, and they passed, A+. I will definitely order again from Zazzle when my supply wanes.

Date of experience: February 11, 2026
Washington
1 review
0 helpful votes
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Wedding Sign Success
February 21, 2026

Zazzle let me use my own designs for a two-sided 24x36 inch sign. This meant we could get a welcome sign and a seating chart sign big enough for less than $90 with shipping when most places charge over $120 for just one. It was easy to upload my designs from Canva and they made sure it printed clearly and beautifully.

Date of experience: February 11, 2026
Wisconsin
1 review
0 helpful votes
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Love my new business cards!
February 21, 2026

My experience was good. I was looking for a business card and felt Zazzle had some great options. The whole process was easy when adding my information and photos. Just received my product and I am very happy with the results.

Date of experience: February 11, 2026
New York
1 review
0 helpful votes
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Mom's Memorial Thank You Cards
February 21, 2026

I used this site to create the perfect memorial thank you cards to send out to everyone after my mother's services. It took some time for me to put together because honestly her passing was extremely unexpected and I didn't want to face the new reality. Once I buckled down and began designing the cards, I felt they were a beautiful representation of my mom. Thank you so much for allowing me to create such beautiful cards in memory of my loving mother.

Date of experience: February 11, 2026
Virginia
1 review
0 helpful votes
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The scarf I purchased was advertised as being printed on both sides, but the scarf I received only had the print on one side. I am very disappointed, as this was supposed to be a special gift for my daughter.

Date of experience: February 9, 2026
Adam B. Zazzle Rep
1 week ago

Hello Karyn,

I am sorry to hear you were unhappy with how your scarf was printed. We would love the opportunity to make this right.

Please reach out to [email protected] and we would be happy to help!
Thanks,

Adam

New Jersey
1 review
0 helpful votes
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I have now ordered Save the Dates and Wedding invitations, and both came out perfect. The prices were right, the options were endless, and the results were exactly as expected.

Date of experience: February 9, 2026
California
1 review
0 helpful votes
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Great
February 19, 2026

My item was delivered on time, and they looked great! This is the third time I have ordered business cards through this company. Very satisfied!

Date of experience: February 9, 2026