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ZazzleReviews 13,633

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Paper was not as nice as I expected
February 27, 2026

I chose the Signature Matte paper for my invitations, but the paper did not feel premium and was not at all what I was expecting for the price. For $40 for 20 invites (originally $60 before discount!) I would've expected higher quality. Most of the invitations were also bent at the edges & corners.

Date of experience: February 17, 2026
Adam B. โ€” Zazzle Rep
11 hours ago

Hey Caitlyn,

We are sorry to hear that you were unhappy with your Invitation order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Missouri
1 review
0 helpful votes
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Accurate and fast
February 26, 2026

Even though I only ordered 4-5 things. Zazzle was easy to use and very fast. I love this company because you don't have to order a massive amount of product to be taken seriously. Thank you Zazzle. Keep it up.

Date of experience: February 16, 2026
California
1 review
0 helpful votes
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Magnets
February 26, 2026

I loved the way everyone of the magnets turned out. I feel like when ordering it got a lil confusing for me. But got it all right in the end.

Date of experience: February 16, 2026
Virginia
1 review
0 helpful votes
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Personalized Milestone Birthday Card
February 26, 2026

We wanted to create a special personal birthday card for our daughter's birthday, Zazzle gave us the platform to create a masterpiece card with our photos.

Date of experience: February 16, 2026
West Virginia
1 review
0 helpful votes
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Great delivery, on time.
February 26, 2026

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Date of experience: February 16, 2026
Washington
1 review
0 helpful votes
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Gift for a Donation
February 25, 2026

This was such an amazing company to order from. My product turned out beautifully. The picture was great and it look professional. You have to give Zazzle a try you won't regret it.

Date of experience: February 15, 2026
California
1 review
0 helpful votes
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First Order
February 25, 2026

I received our order early, Thank you. I have yet to use the product. I hope that I purchased from a quality vendor. I did however want to order more product but the shipping is just too expensive. I would hope that Zazzle would negotiate a more cost effect shipping provider(s). I will look for promo codes with the hope to do more orders with Zazzle but for now it is very expensive.

Date of experience: February 15, 2026
Maryland
1 review
0 helpful votes
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Quality of the print not so good
February 25, 2026

The order came before the estimated time, which was great. However, the quality of the printed picture was worse than the advertised image. Otherwise, an Ok product.

Date of experience: February 3, 2026
California
1 review
0 helpful votes
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Great buttons!
February 25, 2026

I ordered 10 ICE OUT buttons. I wear one and am giving the rest away. I'm very happy with them and would order again from Zazzle. Delivery was fast.

Date of experience: February 14, 2026
Colorado
1 review
0 helpful votes
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Really happy with my order
February 25, 2026

I had two photos printed on beach towels to give as gifts. I was worried that they might not print well on a textured towel. They look great! Thanks!

Date of experience: February 14, 2026
Oregon
1 review
0 helpful votes
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Very fast and easy to put the order in, and I loved how my cards looked online, but the background color was quite different from what I was expecting and lead to poor contrast for my logo. The business cards are passible, but not what I was expecting and hoping for.

Date of experience: February 14, 2026
Adam B. โ€” Zazzle Rep
3 days ago

Hey Simon,

We are sorry to hear that you were unhappy with your Business card order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Alabama
1 review
0 helpful votes
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I like the items
February 24, 2026

I like the quality of the items, I just wish I knew the dimensions. They are way to big but I would order again and be mindful of the size.

Date of experience: February 14, 2026
Adam B. โ€” Zazzle Rep
3 days ago

Hey Khalya,

We are sorry to hear that you were unhappy with your Ribbon order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Puerto Rico
1 review
0 helpful votes
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Loved it!
February 24, 2026

The t-shirt i ordered came on time and it's great quality and a nice fit! We got the men's XL and it was perfect for my (very tall) boyfriend.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Tile
February 24, 2026

Everything worked out ok in the end, however, it took me hours to get the tile and info. I dislike the fact I was unable to speak to a live person which would have made the process happen in about 15 minutes instead of hours typing. The tile is beautiful though.liked the tile

Date of experience: February 14, 2026
Adam B. โ€” Zazzle Rep
3 days ago

Hey Carole,

We are sorry to hear that you had this experience with us. We greatly appreciate your feedback and are glad to hear you enjoyed your tiles.

Thanks,

Zazzle

Maryland
1 review
0 helpful votes
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Just as advertised!
February 24, 2026

I'm pleased with the quality of the t-shirt I received as well as the quick delivery of this product. I recommend this business!

Date of experience: February 14, 2026
New Jersey
1 review
0 helpful votes
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Business cards
February 24, 2026

I designed and ordered 100 business cards from Zazzle and they arrived quicker than I thought. The process of design is very easy and I'm very happy with the result. When I'm getting low on cards I'll re-order.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Easy to use
February 24, 2026

Easy to use, so many templates to choose from as well, and you can edit a lot of the format, will always recommend to others!

Date of experience: February 14, 2026
North Dakota
1 review
0 helpful votes
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Wedding Invitation
February 24, 2026

Very easy to work with and when asked a question the response was in a timely manner and clear to understand the answer. The product was great quality and exactly as we hoped. We would recommend his product for he is a true and reliable artist. It was shipped in a promptly manner. We received sooner than it was stated. Thank you and much success for you in the future.

Date of experience: February 14, 2026
Ohio
1 review
0 helpful votes
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Very nice cards, but they should send a proof back to be double checked. The print is entirely too small to be read at the bottom of the card. And when I was ordering it the print did not look that small. Disappointed that someone did not reach out to at least bring this to my attention.

Date of experience: February 5, 2026
Adam B. โ€” Zazzle Rep
4 days ago

Hey Kelly,

We are sorry to hear that you were unhappy with your business card order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

Utah
1 review
0 helpful votes
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Na
February 24, 2026

I am not happy with my order because one side of cup have clean Singh and other side is not good at all on both of my cups please help me this is important to me

Date of experience: February 13, 2026
Adam B. โ€” Zazzle Rep
4 days ago

Hey Sevala,

We are sorry to hear that you were unhappy with your mug order. We would love to make this right!

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle