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ZazzleReviews 13,633

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Font of address labels is very small!
February 14, 2026

When I typed in the address on my computer screen it gave the impression of an easily legible font size. When the labels arrived, the font was tiny and hard to read.

Date of experience: February 4, 2026
Michigan
1 review
0 helpful votes
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Fantastic Addition to the Bar
February 14, 2026

Zazzle was easy to work with, offered lots of choices and a speedy delivery. The bar mat is a great addition with a personal touch.

Date of experience: February 4, 2026
Georgia
1 review
0 helpful votes
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Awesome product and service!
February 14, 2026

I was very impressed with the quality of the paper and graphics on the baby shower invitations I received.
They came in excellent condition and faster than anticipated.

Date of experience: February 4, 2026
Arizona
1 review
0 helpful votes
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Excellent work
February 14, 2026

Love the fact I was able to create a jewelry display card that matches my trademark colors. The printing and price we very reasonable. Keep up the good work

Date of experience: February 4, 2026
Georgia
1 review
0 helpful votes
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Great!
February 12, 2026

The cards were very nice and I loved the design options.

Date of experience: February 2, 2026
Tennessee
1 review
0 helpful votes
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Shower Invitations
February 9, 2026

My first Zazzle order was for bridal shower invitations. The selection of invitations were beautiful and easily customizable. I am very pleased with the invitations, but do wish the envelopes were a little bit thicker/carried more weight. Overall, I am satisfied with my order and will likely be using Zazzle again.

Date of experience: January 30, 2026
Virginia
1 review
0 helpful votes
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Love them
February 9, 2026

Had posters made for a senior night and they look great. I am so excited for the team to see them. Arrived earlier than expected so maybe did not have to do express shipping. Shipping packaging was great and came in great condition.

Date of experience: January 30, 2026
Florida
1 review
0 helpful votes
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Nice card!
February 7, 2026

I was able to create a personalized card and am very happy with it. Only issue the corner had a crease where it was slightly bent in delivery. I currently have heavy books piled on it to make it less noticeable that it is bent.

Date of experience: January 28, 2026
Illinois
1 review
0 helpful votes
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Simple and easy
February 7, 2026

We needed some things printed for a wedding. The website and process were simple and easy to use. Our order came quickly and it looks great.

Date of experience: January 28, 2026
Virginia
1 review
0 helpful votes
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The whole process from ordering to confirmation to delivery was excellent. I would definitely recommend Zazzle to anyone needing their service. Thank you for making my life easier.

Date of experience: January 28, 2026
Ohio
1 review
0 helpful votes
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Perfect
February 6, 2026

Exactly what I ordered and received in a timely fashion!

Date of experience: January 21, 2026
California
1 review
0 helpful votes
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I placed my order later than I anticipated and gladly paid the cost to get the delivery on time.
Despite the winter storm that hit 40 of the 50 states, my delivery still arrived as promised and I definitely recommend others give Zazzle a try. You won't be disappointed!

Date of experience: January 26, 2026
New Hampshire
1 review
0 helpful votes
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Great experience with Zazzle!
February 5, 2026

Ordering was super easy and user-friendly and I received the order quickly. Overall a great experience that I'd recommend for ordering stylized, custom invites.

Date of experience: January 26, 2026
Michigan
1 review
0 helpful votes
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Recommended
February 4, 2026

The bridal shower invites arrived early. Quality was just as I expected but were a little thicker than I imagined. Looking forward to sending them out son!

Date of experience: January 18, 2026
California
1 review
0 helpful votes
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Again!
February 4, 2026

This is the second purchase I've made through Zazzle. I find such cute designs for my daughter; from her baby shower to now her 1st birthday!

Date of experience: January 25, 2026
Virginia
1 review
0 helpful votes
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Lovely invitations
February 3, 2026

Excellent. The editing features was easy to use after a brief "trial and error" period. I will be using zazzle again when given the opportunity!

Date of experience: January 24, 2026
Ohio
1 review
0 helpful votes
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Check before you checkout
February 3, 2026

The wording on the top of the stamp had our names but included "on" at the end which is not something I included when personalizing the stamp.

Date of experience: January 24, 2026
Adam B. Zazzle Rep
3 weeks ago

Hello Ashley,
We are sorry to hear that you are not happy with your order. We would love the opportunity to make this right!
Please reach out to [email protected] and we would be happy to help!

Thanks,

Zazzle

Virginia
1 review
0 helpful votes
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Some of them came dented
February 3, 2026

Some of the invitations came dented on the sides which is very obvious on the white paper. Luckily I over ordered

Design was pretty and exactly as ordered

Date of experience: January 24, 2026
North Carolina
1 review
0 helpful votes
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Happy
February 3, 2026

Happy with my wedding invitations! Love the design options they had. Website was not the easiest to operate when designing the invitation but overall I am happy.

Date of experience: January 24, 2026
North Carolina
1 review
0 helpful votes
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I found the one
February 3, 2026

I had looked at multiple websites trying to find a save the date that fit my vibe. The selections were usually small- for what I was looking for- or just a little more expensive than I was wanting to pay. I found Zazzle and they had a lot more choices for more reasonable price, in my opinion. I found the perfect one! Would 100% buy through them again.

Date of experience: January 18, 2026