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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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When I typed in the address on my computer screen it gave the impression of an easily legible font size. When the labels arrived, the font was tiny and hard to read.
Zazzle was easy to work with, offered lots of choices and a speedy delivery. The bar mat is a great addition with a personal touch.
I was very impressed with the quality of the paper and graphics on the baby shower invitations I received.
They came in excellent condition and faster than anticipated.
Love the fact I was able to create a jewelry display card that matches my trademark colors. The printing and price we very reasonable. Keep up the good work
My first Zazzle order was for bridal shower invitations. The selection of invitations were beautiful and easily customizable. I am very pleased with the invitations, but do wish the envelopes were a little bit thicker/carried more weight. Overall, I am satisfied with my order and will likely be using Zazzle again.
Had posters made for a senior night and they look great. I am so excited for the team to see them. Arrived earlier than expected so maybe did not have to do express shipping. Shipping packaging was great and came in great condition.
I was able to create a personalized card and am very happy with it. Only issue the corner had a crease where it was slightly bent in delivery. I currently have heavy books piled on it to make it less noticeable that it is bent.
We needed some things printed for a wedding. The website and process were simple and easy to use. Our order came quickly and it looks great.
The whole process from ordering to confirmation to delivery was excellent. I would definitely recommend Zazzle to anyone needing their service. Thank you for making my life easier.
I placed my order later than I anticipated and gladly paid the cost to get the delivery on time.
Despite the winter storm that hit 40 of the 50 states, my delivery still arrived as promised and I definitely recommend others give Zazzle a try. You won't be disappointed!
Ordering was super easy and user-friendly and I received the order quickly. Overall a great experience that I'd recommend for ordering stylized, custom invites.
The bridal shower invites arrived early. Quality was just as I expected but were a little thicker than I imagined. Looking forward to sending them out son!
This is the second purchase I've made through Zazzle. I find such cute designs for my daughter; from her baby shower to now her 1st birthday!
Excellent. The editing features was easy to use after a brief "trial and error" period. I will be using zazzle again when given the opportunity!
The wording on the top of the stamp had our names but included "on" at the end which is not something I included when personalizing the stamp.
Some of the invitations came dented on the sides which is very obvious on the white paper. Luckily I over ordered
Design was pretty and exactly as ordered
Happy with my wedding invitations! Love the design options they had. Website was not the easiest to operate when designing the invitation but overall I am happy.
I had looked at multiple websites trying to find a save the date that fit my vibe. The selections were usually small- for what I was looking for- or just a little more expensive than I was wanting to pay. I found Zazzle and they had a lot more choices for more reasonable price, in my opinion. I found the perfect one! Would 100% buy through them again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.
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Hello Ashley,
We are sorry to hear that you are not happy with your order. We would love the opportunity to make this right!
Please reach out to [email protected] and we would be happy to help!
Thanks,
Zazzle