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ZazzleReviews 13,633

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Quality
February 3, 2026

The site was easy to use and easy to navigate and design. When the cards arrived the quality was much lower than I expected. The corners and edges of the cards where they were cut, was lifted slightly and you could see the color of the cardboard underneath. It just looked liked they cut them and even though the edges were lifted a bit no one checked and just put them in the box to ship. I paid $83 for 40 cards and found the quality to be very disappointing. I didn't have the time to contact customer service yet but I also needed the cards by a deadline and I don't have time to wait for another set unless it can get to me by next week. This set took two weeks to arrive and I don't have another two weeks to wait.

Date of experience: January 24, 2026
Connecticut
1 review
0 helpful votes
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I ordered playing cards for the high school senior gift bags with our school emblem and name for a keepsake to take to college. The cards are well made and I love the way you can alter the design with the canvas program Zazzle uses. It was easy and turned out great. I do feel the playing cards a bit pricey, but overall really like the product.

Date of experience: January 21, 2026
Nevada
1 review
0 helpful votes
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Easy to editing!
January 31, 2026

It was extremely easy to edit the invitation template. My daughter and I are so happy with the outcome. Beautiful invitations and the delivery was fast!

Date of experience: January 21, 2026
Texas
1 review
0 helpful votes
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Save the Dates
January 31, 2026

My order actually came before it was supposed to arrive and they were absolutely beautiful! Will be ordering my invitations through them as well.

Date of experience: January 21, 2026
Indiana
1 review
0 helpful votes
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Save the Dates
January 28, 2026

We wanted a simple yet elegant style. We ordered them and were a little disappointed by the color of the numbers, we were thinking they were more of a shiny color (we did black on black with some white). They are adorable tho

Date of experience: January 10, 2026
Illinois
1 review
0 helpful votes
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Great experience using Zazzle!
January 28, 2026

Ordered my daughter's 2nd birthday invitation. Received our digital copy almost right away, no issues! Then shortly received our physical order in the mail on time! I look forward to using Zazzle again!

Date of experience: January 18, 2026
California
1 review
0 helpful votes
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Beautiful invitations
January 27, 2026

Website was easy to use, with clear instructions. Invitations came on time and looked exactly as I had hoped. Overall the experience was effortless and the pricing was competitive. I would definitely use them again.

Date of experience: January 17, 2026
Wisconsin
1 review
0 helpful votes
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Lovely 70th anniversary gift
January 27, 2026

Loved that I was able to personalize the 60th anniversary photos to fit the ornament shape. Photos reproduced clearly on the ornaments both colored and black and white. Nice choices of font and colors for personalizing the ornament.

Date of experience: January 17, 2026
Missouri
1 review
0 helpful votes
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Post cards
January 27, 2026

Ordered Cabo San Lucas postcards. I was disappointed when I saw them. Looks like a photocopy bad quality. Very cheap looking postcards.

Date of experience: January 17, 2026
Adam B. Zazzle Rep
1 month ago

Hello Normand,

We are sorry to hear that you were unhappy with you order. Please reach out to [email protected].

Thanks.

Indiana
1 review
0 helpful votes
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Great Service
January 27, 2026

Website was easy to use and delivery was fast and on time.

Date of experience: January 17, 2026
Kentucky
1 review
0 helpful votes
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Super Cute Invitations
January 26, 2026

My order was exactly as pictured, the quality was great: great color, quality, thick invitations, legible print. I paid a little extra to have it delivered exactly a week after I placed my order and it came on time.

Date of experience: January 16, 2026
Illinois
1 review
0 helpful votes
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Easy and fast
January 25, 2026

The invitations arrived fast, made this process of throwing a party very simply and stress free

Date of experience: January 15, 2026
Texas
1 review
0 helpful votes
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Rehearsal Dinner Invitations
January 24, 2026

The invitations received were exactly what we ordered and they were received in a timely manner. We were pleased with the experience using Zazzle.

Date of experience: January 14, 2026
Pennsylvania
1 review
0 helpful votes
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First time invitation order
January 24, 2026

This was such a fast and simple experience. Everything was easy to edit and make my own. There was a great amount of choices and I received my order earlier than expected!

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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Great quality
January 24, 2026

I was very surprised I was able to order such professional invitations at the price that I paid. I was able to customize them as I wanted. Overall, I am so completely satisfied.

Date of experience: January 14, 2026
Maine
1 review
0 helpful votes
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LOVEEE THESE
January 24, 2026

My baby's first birthday cards came out so flipping adorable, I love them and will cherish them always. They were super easy to edit too which makes my life easier. 1000/10

Date of experience: January 14, 2026
Wisconsin
1 review
0 helpful votes
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Catholic wedding mass programs
January 23, 2026

I had ordered wedding programs for my daughter's wedding and Zazzle made the process so easy, due to providing a Catholic Mass format that I could easily add to. I received the 200 programs in less than a week and they were beautifully done. I highly recommend.

Date of experience: January 10, 2026
1 review
0 helpful votes
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I received my ornaments pretty quickly. The quality was ok. As mentioned already, the print on the back was small. The photo seemed a little too blurry for me, but The person I bought the it for said she was ok with it.

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
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Item and shipping were great
January 21, 2026

I ordered large sign for my daughter's bridal shower and was very happy with items and delivery time. The site is very user-friendly as well. Will definitely order again.

Date of experience: January 10, 2026
New York
1 review
0 helpful votes
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Wedding Welcome Signage
January 20, 2026

Such a quick, seamless, and easy process. I loved having the option to print on both the front and back of the sign. It shipped incredibly fast and arrived fully protected and in pristine condition. The colors and graphics printed beautifully.

Date of experience: January 10, 2026