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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The bridal shower invites arrived early. Quality was just as I expected but were a little thicker than I imagined. Looking forward to sending them out son!
This is the second purchase I've made through Zazzle. I find such cute designs for my daughter; from her baby shower to now her 1st birthday!
Excellent. The editing features was easy to use after a brief "trial and error" period. I will be using zazzle again when given the opportunity!
The wording on the top of the stamp had our names but included "on" at the end which is not something I included when personalizing the stamp.
Some of the invitations came dented on the sides which is very obvious on the white paper. Luckily I over ordered
Design was pretty and exactly as ordered
Happy with my wedding invitations! Love the design options they had. Website was not the easiest to operate when designing the invitation but overall I am happy.
I had looked at multiple websites trying to find a save the date that fit my vibe. The selections were usually small- for what I was looking for- or just a little more expensive than I was wanting to pay. I found Zazzle and they had a lot more choices for more reasonable price, in my opinion. I found the perfect one! Would 100% buy through them again.
The site was easy to use and easy to navigate and design. When the cards arrived the quality was much lower than I expected. The corners and edges of the cards where they were cut, was lifted slightly and you could see the color of the cardboard underneath. It just looked liked they cut them and even though the edges were lifted a bit no one checked and just put them in the box to ship. I paid $83 for 40 cards and found the quality to be very disappointing. I didn't have the time to contact customer service yet but I also needed the cards by a deadline and I don't have time to wait for another set unless it can get to me by next week. This set took two weeks to arrive and I don't have another two weeks to wait.
I ordered playing cards for the high school senior gift bags with our school emblem and name for a keepsake to take to college. The cards are well made and I love the way you can alter the design with the canvas program Zazzle uses. It was easy and turned out great. I do feel the playing cards a bit pricey, but overall really like the product.
It was extremely easy to edit the invitation template. My daughter and I are so happy with the outcome. Beautiful invitations and the delivery was fast!
My order actually came before it was supposed to arrive and they were absolutely beautiful! Will be ordering my invitations through them as well.
We wanted a simple yet elegant style. We ordered them and were a little disappointed by the color of the numbers, we were thinking they were more of a shiny color (we did black on black with some white). They are adorable tho
Ordered my daughter's 2nd birthday invitation. Received our digital copy almost right away, no issues! Then shortly received our physical order in the mail on time! I look forward to using Zazzle again!
Website was easy to use, with clear instructions. Invitations came on time and looked exactly as I had hoped. Overall the experience was effortless and the pricing was competitive. I would definitely use them again.
Loved that I was able to personalize the 60th anniversary photos to fit the ornament shape. Photos reproduced clearly on the ornaments both colored and black and white. Nice choices of font and colors for personalizing the ornament.
Ordered Cabo San Lucas postcards. I was disappointed when I saw them. Looks like a photocopy bad quality. Very cheap looking postcards.
Hello Normand,
We are sorry to hear that you were unhappy with you order. Please reach out to [email protected].
Thanks.
My order was exactly as pictured, the quality was great: great color, quality, thick invitations, legible print. I paid a little extra to have it delivered exactly a week after I placed my order and it came on time.
The invitations arrived fast, made this process of throwing a party very simply and stress free
The invitations received were exactly what we ordered and they were received in a timely manner. We were pleased with the experience using Zazzle.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Ashley,
We are sorry to hear that you are not happy with your order. We would love the opportunity to make this right!
Please reach out to [email protected] and we would be happy to help!
Thanks,
Zazzle