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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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So beautiful! Easy to edit and came in time. Great experience overall.
It was an awesome experience, going through the design process
Lt was fine; cards look good and l received them quickly! Very pleased!
It was all wonderful. The order was great. I am glad I order from there.
Arrived a few days early, good quality. A bit thinner than expected, but still good quality.
It looks awesome in person, and the bride loved them! The green color looked excellent in-person and the printing was very precise!
Ordering was super easy on their website. They have designs for everyone.
Easy to customize and arrived super fast! They are the cutest invites for our wedding reception!
Was very great, quick, and had many options for what I needed. I'm very pleased with the product.
Quick shipping and arrived promptly. The product looks good.
Great experience they preview the shirt before you add to the cart. Shirt was exactly like the preview.
Adding a QR cod generator would have helped in my situation, one-stop-shop - I had to go to different website to select that, but if you had it already on your site it would have help speed the process for me
I haven't seen it, but I know they love it. I will be seeing it shortly but just to know that I could make their clock that beautiful with their names personalized and wedding date made the whole experience worth it. Thank you.
Excellent experience, is very well made and exactly what I was looking for
The postcard size announcement of our class reunion was exactly as ordered.
I created my own appointment reminder cards. The process was quick and easy. I will use again
My experience was one of best I have ever had. Website was not difficult to use, and we were very fond of everything that we could choose from. We will be using it again in the future.
I love how easy it is to find pre-designed cards for any occasion. I use Zazzle for birthday invitations, Christmas cards, and baby shower invitations. I can always find exactly what I'm looking for and can quickly edit with my information. I sometimes worried I'm addicted to sending these invitations out!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

