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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The order process was simple and my product is beautiful!
The process was so easy and the cocktail napkins look amazing!
Beautiful job! Everyone loved it and we received tons of compliments!
The business cards turned out perfect. Thank you for a great job.
Everything is the same in my order, the time for the delivery is perfect no coming late information all the time
Invitations arrived within 2 days, just I as ordered them. Love them!
Not only did the invitations come a day early but the quality is amazing! They're sturdy and crisp in detail. 10/10
The mug is just OK. The total price with tax/shipping is to expensive discount or not. Mug printed darker than the image uploaded. If I ever use this service again, I'd apply an overall "lighten-brighten" to the image to improve the product appearance.
This site was easy to use and customize/personalize my design. Once I ordered, delivery was fast. I would definitely use this again!
The shirts are nice and design is very cute! Fast shipping...
I had to order fast and had to have quick delivery. I was able to create an invitation from one of your templates and it was quick and easy.
I love how super easy it was to input my design and that zazzle offers the etching and solid options. I haven't seen any other stamp company offer that. I find that the prices are also more affordable than other companies. And, it arrived earlier than I expected. I'm very satisfied with my purchase!
It was easy and fast! I didn't have any issues with this purchase!
One week after designing on our computer to delivery. WOW! And we were completely satisfied with the quality and packaging.
This is the second time we have used Zazzle and will use them again.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

