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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Shower invites
April 15, 2025

I ordered custom shower invitations and they turned out great!

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Positive
April 15, 2025

I had no problem selecting promotion items for our upcoming event.

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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As advertised
April 15, 2025

The product was exactly as advertised and fast delivery. Very satisfied

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Great Quality
April 15, 2025

I've ordered from Zazzle a few times and it is always great quality and arrives quickly!

Date of experience: April 5, 2025
District of Columbia
1 review
0 helpful votes
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Personalized mugs
April 15, 2025

It arrived well packaged and picture as described, greats service, arrived on time. Very happy

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
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Great product
April 15, 2025

This is my second time ordering from Zazzle both time I've gotten what I ordered and and it's been exactly what I wanted and I get it super fast.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
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Quick and easy
April 15, 2025

Quick and easy process to design and order. Shipping was quick.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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I have Been excited to get them since I ordered them. It was what I was looking for

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Gorgeous! A job well done
April 15, 2025

Shower of Roses shop nails it once again. This is my second time ordering invitations and thank you cards. Both times were beautifully made and her selection is fantastic.

Date of experience: April 5, 2025
Kansas
1 review
0 helpful votes
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So pretty
April 15, 2025

Looks exactly like it does on your website!
No surprises... and that's a very good thing!

Date of experience: April 5, 2025
Alabama
1 review
0 helpful votes
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Great button
April 15, 2025

It was very easy to order, the vendor was very nice and my order arrived very quickly

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Recieved
April 15, 2025

Excellent shipping speed! Love zazzle for bitmoji! Awesome

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Overall good experience
April 15, 2025

The quality was good, shipping was fast, and the colors came out exactly how I expected.

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Bridesmaid luncheon
April 15, 2025

Loved the choices and Excellent invitation! Thank you so much!

Date of experience: April 5, 2025
Missouri
1 review
0 helpful votes
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Djjrje
April 15, 2025

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Date of experience: March 27, 2025
Kansas
1 review
0 helpful votes
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Stick labels from zazzle
April 15, 2025

I love my sticker labels from zazzle, but with the type print was larger

Date of experience: April 5, 2025
Missouri
1 review
0 helpful votes
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Baby shower invitations
April 15, 2025

My daughter found the style of invitation-Taylor Swift themed. It was so easy to order, they turned out just as pictured, and I appreciated the couple of extra invitations included just in case

Date of experience: April 5, 2025
Florida
1 review
0 helpful votes
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Wonderful
April 15, 2025

Wonderful and fast delivery, very happy with quality of product

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
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Invitations
April 15, 2025

I ordered 10 invitations. All came on time, beautiful design.

Date of experience: March 31, 2025
Colorado
1 review
0 helpful votes
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Beautiful work
April 15, 2025

I loved the business cards you made for me! Perfect and classy. Fast service.

Date of experience: April 5, 2025