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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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One Stop Shop
April 15, 2025

It was a great experience with Zazzle the best place to make your gifts.

Date of experience: April 5, 2025
Wisconsin
1 review
0 helpful votes
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Good
April 15, 2025

So cute and well made! Loved that it was quick and feels like good quality!

Date of experience: April 5, 2025
Virginia
1 review
0 helpful votes
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Business Cards
April 15, 2025

It was a simple action on this site. Printing was very good, and quick delivery.

Date of experience: April 5, 2025
Missouri
1 review
0 helpful votes
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Gorgeous Announcements
April 15, 2025

My Zazzle experience was wonderful. The personalization experience could have been better, but everything turned out as expected and for a great price.

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Invitations for wedding
April 15, 2025

Did great and came in at a good time. I'd I need anything more I will be sure to use this service again

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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Great job!
April 15, 2025

Wonderful... order was perfect!
Came out better then I expected

Date of experience: April 5, 2025
New Jersey
1 review
0 helpful votes
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Invitations
April 15, 2025

It was fine. I was satisfied with the box the invitations were shipped in this year. Last year Zazzle used a cardboard envelope and it ripped open and I received just the envelopes and not the invitations. I had to hunt the mail carrier down and thankfully they fell out in her mail truck.

Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
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I loved that we were able to customize our invitations! We were able to add pictures, a QR code to our wedding website, and change the font!

Date of experience: April 5, 2025
Pennsylvania
1 review
0 helpful votes
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Na
April 15, 2025

Nope xxx xxx. Xxxxxxxxxx cxxxxxxxxx cccxxxxxxx. Cccxx. Cxxxx

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Shirt came out perfect
April 15, 2025

The shirt of my late pup came out great and was a good way to keep his memory alive.

Date of experience: April 5, 2025
Colorado
1 review
0 helpful votes
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My daughter was obsessed with a few songs as a child. I was able to have a hoodie made to with those song titles on it. I had been looking for a long time to have that done. Then I found Zazzle! Thank you!

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Perfection
April 15, 2025

Easy to design, easy to order, and beautiful upon arrival. Will definitely be a return customer.

Date of experience: April 5, 2025
New Jersey
1 review
0 helpful votes
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Good
April 15, 2025

Great and had a lot of fun with this material used it for my instrument case

Date of experience: April 5, 2025
Colorado
1 review
0 helpful votes
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Great Join or Die T-shirt
April 15, 2025

Was looking for iconic snake cut to pieces and was surprised to see so many options

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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High quality cards
April 15, 2025

My clients love my new business cards, they are high quality- thick, good image quality and vibrant colors. I love them! Great customer service, Zazzle followed up twice to make sure I received my order on time (I did) because the delivery driver for UPS did not mark the package as delivered.

Date of experience: April 5, 2025
Illinois
1 review
0 helpful votes
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Awesome
April 15, 2025

I love my poster boards and it came within a week. Highly recommend

Date of experience: April 5, 2025
Virginia
2 reviews
0 helpful votes
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Delighted with the product!
April 15, 2025

I've had art or pictures put on clothing before and wasn't expecting much in the way of quality. Boy was I surprised! Fantastic product and experience!

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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The experience was great. Shipping was on time and speedy!

Date of experience: April 5, 2025
Iowa
1 review
0 helpful votes
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It was easy
April 15, 2025

I loved the graduation invitations I order for my son. Were perfect and fancy!

Date of experience: April 5, 2025
California
1 review
0 helpful votes
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Exactly as ordered
April 15, 2025

I was able to order this for my wedding seating chart last minute and with expedited shipping, it came on time and exactly as pictured. Very elegrant and easy to read!

Date of experience: April 5, 2025