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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Easy to use and personalize, cute designs and quick to be delivered
They arrived as expected and were in excellent condition. They are beautiful.
Great products and timely service. I'm satisfied and will use zazzle in the future
Timely, beautiful invitations. High quality paper. Thank you so much
Invitations came out beautiful and received very quickly. Very happy with purchase.
Order was very easy to place and it arrived in a decent amount of time. The t-shirt looks fantastic!
I got what I bought very fast and the sit was simple to use and understand
No problems with my order. Everything looks like what I created on the site.
Quality paper arrived timely kept me updated on shipping and tracking info
I would like to return the item ordered for a replacement. In the preview, the product looked great. When I received the product it appeared much darker and my head was CUT OFF in the business card photo! I'm not sure how this product made it out of the warehouse! I look forward to a response as to how to best proceed with a replacement. Thank you
Molly
It was so easy to create wedding invites the way I wanted them! They turned out exactly as I pictured and arrived super quick.
Love how the greeting board to the Wedding Rehearsal turned out.
Very nice Tie 💯 I was surfing the Internet and found your web site
Ordered custom shirt d asks received it within 4 days… a miracle in my book… thanks so much!
I received exactly what I ordered for a reasonable price and in a timely manner.
Arrived in timely manner and it looks great!
Thank you! Thank you!
Great on time shipping beautiful products i will order again
Fast and easy. Always a pleasure to deal with this company. Would recommend to anybody who needs to get business cards done.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Molly,
I'm very sorry to hear that your business cards didn't live up to what you were expecting. That is certainly not the customer experience we strive for. I will be looking into this issue for you and will reach out by email shortly to provide further assistance. I look forward to hearing from you and resolving this promptly.
Kind regards,
Craig