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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
1 helpful vote
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This company had great customer service. I was excited to see how wonderful the product was. I have purchased many things already. I love everything about Zazzle's website. The site was very easy to navigate through. I would definitely keep shopping here.

Date of experience: February 10, 2012
Texas
1 review
1 helpful vote
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Tis was an EPIC place for unique shirts and other stuff that i'm semi lazy to say but more than plain clothes.

Date of experience: February 10, 2012
Iowa
1 review
0 helpful votes
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My order arrived in a timely manner and the shirt was of good quality. Thanks!

Date of experience: February 8, 2012
Virginia
1 review
0 helpful votes
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Product as described on website and arrived in timely manner - thanks!

Date of experience: February 4, 2012
California
1 review
0 helpful votes
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Great way to make a unique gift for someone. Good variety of products to customize.

Date of experience: February 2, 2012
California
1 review
1 helpful vote
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I have used Zazzle for years to make tshirts, mugs, calendars, aprons, business cards, and quality prints that feature my original art. I have always been extremely pleased with Zazzle's quality and service.

Date of experience: February 1, 2012
Florida
1 review
1 helpful vote
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Amazing product and my daughter loved her customized shoes! LOVED them.
They took a bit of processing time, so plan accordingly - probably give it a good 3-4 weeks. But definitely worth the wait.

Date of experience: January 31, 2012
Georgia
1 review
1 helpful vote
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The Zazzle site was incredibly user friendly. When my item arrived, the quality was great, but the text was hard to see because of the colors I had chosen (completely my fault). Zazzle honored their 100% customer satisfaction guarantee without queston, and the representative was extremely friendly and helpful. I was able to modify the item and they shipped it to me at no charge. It was the best customer service experience I've had in a long time. Thanks, Zazzle!

Date of experience: January 29, 2012
Virginia
2 reviews
1 helpful vote
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I had a lot of fun poking around looking at available graphics, etc. Ordering was EXTREMELY easy and the size-related advice was spot on. The shirt itself was of good quality fabric and the print job was admirable.

Date of experience: January 29, 2012
North Carolina
1 review
1 helpful vote
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Very pleased with this website, sent a gift certificate and recepiant very pleased also. Nice and easy process.

Date of experience: January 25, 2012
North Carolina
1 review
1 helpful vote
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The invitations I designed on line came exactly as they looked. I was surprised by the large font size on the words on the back side of the card, but that must have been my fault. Still they look nice and will be great for our purpose. So glad you had a "flapper" invitation we could use.

Date of experience: January 25, 2012
Colorado
1 review
0 helpful votes
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Great products and very easy to use. My order turned out more beautiful than expected!

Date of experience: January 23, 2012
Michigan
1 review
1 helpful vote
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Order arrived in a timely manner and was exactly as stated it would be. I would buy from this site again.

Date of experience: January 22, 2012
Texas
1 review
1 helpful vote
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I really loved all of the products I was looking at. But the way you personalize the iPad cases was really hard. I had to choose a case that I could just use the personalized example on the website because I could never figure out how to put my name on anything.

Date of experience: January 21, 2012
Arkansas
1 review
1 helpful vote
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The review of my personalized product is already on the Zazzle site, but to make it short, they reproduced on the product a 1955 black & white photo, taken with a child's box camera of the time, which had been scanned in and cropped, and it came out perfectly with just the text I wanted with it. The first one arrived damaged in shipping, broken handle. A quick E-mail with an attached photo of the damage resulted in a second one delivered within a week, with perfect image just like the first, no hassles and no extra charges. They make a good product and they give excellent service, particularly when one considers we are on opposite coasts of the USA.

Date of experience: January 18, 2012
Colorado
1 review
0 helpful votes
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Mugs came well padded and in good time. Very satisfied.

Date of experience: January 10, 2012
GB
1 review
5 helpful votes
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First Order received damaged.
Second Order never received, emails ignored.
Don't waste your money, time and stress with these people... buy what you need locally!

Date of experience: January 9, 2012
California
1 review
1 helpful vote
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I was very happy with everything that i got at Zazzle! Ü Everything got there right in time for Christmas and was in perfect shape! Thank you Zazz! Keep up the great work! Ü

Date of experience: January 8, 2012
NL
1 review
1 helpful vote
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It took a while before the order arrived in the Netherlands (4 weeks). The calander came up to expectations.

Date of experience: January 7, 2012
California
1 review
0 helpful votes
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The products are good, the delivery is fast. Overall, zazzle is good.

Date of experience: January 5, 2012