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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Louisiana
2 reviews
1 helpful vote
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The sky is the limit on Zazzle's website. Anything that you can imagine is possible. Orders are filled accurately and shipped professionally. I could not be more satisfied, which is why I continue to return!

Date of experience: February 21, 2012
California
1 review
1 helpful vote
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It was so easy to order the product and the staff was helpful when I needed any information. I will do more business with Zazzle in the future. You are the best!

Date of experience: February 21, 2012
New Jersey
2 reviews
0 helpful votes
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Very satisfied, quick delivery (high shipping cost though)

Date of experience: February 21, 2012
Virginia
1 review
2 helpful votes
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Zazzle does not even deserve one star. I have been an artist on Zazzle for a little more than a year now and they do nothing but cause headache. For example, today I went to cash my Zazzle pay check and I couldn't because THEY did NOT sign it and they do not have customer service over the weekend. I also find it funny that they sent me a FAKE check and now suddenly my sight won't work which means I can not contact them.

Date of experience: February 17, 2012
Minnesota
1 review
1 helpful vote
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I was surprised to find the Carnival Glory key chain I was looking for on this site. They have everything! I needed it quickly for a cruise I am taking in two days and they shipped it out to me with time to spare! The prices are great, too! I love this site!

Date of experience: February 17, 2012
Hong Kong
2 reviews
1 helpful vote
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The save the date cards for my wedding are beautiful, and the costumer
Service is the best! I'm definitely going to use them for our invitations, etc.

Date of experience: February 17, 2012
Pennsylvania
1 review
1 helpful vote
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My daughter LOVED the shirt! We were in Paris and went to Versailles last summer. This top was nicer than the ones they had there for sale. Thanks

Date of experience: February 16, 2012
Minnesota
1 review
1 helpful vote
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Unbelievable customer service! You are the best online store I've ever experienced! Products are awesome!

Date of experience: February 15, 2012
New York
1 review
1 helpful vote
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I was able to customize my product exactly how I wanted it. It arrived within three days (without paying extra for it to come so fast) and came out exactly the way I wanted.

Date of experience: February 15, 2012
Australia
1 review
1 helpful vote
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My gifts were late in arriving but that is not unusual when the delivery is to Australia.
Other than that, the quality was and is exceptional. The gifts were for family so naturally I wanted the best for them and they were delighted. The sizes were perfect and Zazzle's tshirt quality is tops.

Date of experience: February 15, 2012
Alaska
1 review
1 helpful vote
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Great tie
February 15, 2012

Great tie. But it looked light blue on the screen. When I got it I found out it was lavender. I'll still wear it but I wish it had been blue.

Date of experience: February 14, 2012
New York
1 review
0 helpful votes
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My order of buttons was received in a timely fashion and looked awesome!

Date of experience: February 14, 2012
California
1 review
1 helpful vote
Follow Madeleine H.
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Quick service and easy to use website to design my business cards. I really liked how easy it was to use.

Date of experience: February 13, 2012
Florida
1 review
1 helpful vote
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I am thankful for being introduced to Zazzle. Their quality of work in reproducing my art on various platforms is excellent and very faithfully reproduced.

Date of experience: February 13, 2012
Virginia
1 review
1 helpful vote
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The holidays can be (and usually are) quite stressful. Often adding to that stress are several instinctive fears, when ordering custom items as gifts, that range from "will it be correct" to "will it get here in time". It is my distinct pleasure to report that the good people at Zazzle did every thing they possibly could to make my custom order gift giving as pleasant an experience as possible. There is no doubt that their work load increases drastically during that time of year, but they went above and beyond in taking care of my orders! Not only were the items on time but they were also produced with Zazzles obvious commitment to quality. I would recommend Zazzle to anyone at any time!

Date of experience: February 13, 2012
New Jersey
1 review
1 helpful vote
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Loved the website
February 12, 2012

Loved the website. Easy to navigate, tons of choices. If tons of choices aren't enough for you, you can create your own custom t-shirts: great idea! I will go back to Zazzle for more (these shirts make good gifts), and have recommended it to friends.

Date of experience: February 12, 2012
New Jersey
1 review
0 helpful votes
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Great site
February 12, 2012

Great site. Great service and great card selection

Date of experience: February 12, 2012
Oklahoma
1 review
1 helpful vote
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I am a Zazzle seller so the design ordered was my own. My experience is always a great one and my own personal customers are sent to Zazzle to my store to order as well as my ordering for them.

Date of experience: February 12, 2012
Kentucky
1 review
1 helpful vote
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This was my first purchase with Zazzle.com & I was very pleased with the overall experience. Everything was represented correctly, & the delivery was fast & efficient. Thank you for everything Zazzle...

Date of experience: February 11, 2012
Massachusetts
1 review
1 helpful vote
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The cards I orders were perfect. The personilization on the wedding cards made them so special. Thanks for adding that perfect card to the perfect day.

Date of experience: February 11, 2012