Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm glad that i got the shirt fast and quick. I loved it && also my boyfriend did too
Long time to deliver a simple poster. Same day bought also a made to measure frame from other website and it promptly arrived. Frame now lying on the floor whilst waiting for the poster to arrive. Last time I buy from them. Also delivery costs quite high for such a small item. This is why I feel even more crossed.
The t-shirt I ordered was amazing. High quality and the pictures came out very clear. It did not take long to be shipped to a U.S. address. The tie I ordered was more than I expected. The graphic did not look cheap and the tie was also high quality. It took about 2 weeks to be shipped to a Canadian adress. I love this site!
Iphone covers were excellent and arrived on time. Great website, I have referred you to my friends, they all want covers for the grandparents etc. The picture of my son was very clear.
Great product... but it wasn't worth the money to upgrade to the 2 day shipment. Ordered another product the next day and they both ended up arriving a week later at the same time.
I only used this site for business cards. I love how easy it is to customize just about anything on a business card, and the delivery is incredibly fast. I think I usually get my cards within well under a week.
Just awesome. Loveed everything about it from the selection, to the quality, to the accuracy and fast on-time shipping. Cost is perfectly set as well.
The quote from my thank you card was this: "Can't thank you enough for the gorgeous necklace. It looks just like something I'd pick out for myself. You make me feel very(underlined) special!"
Yea, I guess I was on the right website, thanks.
Placed order on Monday, received the invitations on Wednesday, and they were in the mail on Thursday. They were beautiful, professionally done, and it was a pleasure to send them. Received many compliments on them. (Purchased the Pastel Dots Princess Baby Shower invitations, and customized them. Perfection!) Thank you.
Many great products to choose from. I received my order quicker than expected.
The bumper stickers were delivered promptly, no fuss or delays. They really get the message across. Thanks!
Very user friendly site. Great quality prints and shipped quickly! Very happy with purchase :)
I was looking for a particular poster and found so much more than I ever imagined! Great site to work with, for sure!
We live in a 4 bedroom 2 story house and I recently asked my wife if she knew where
Our fire extinguishers were located. I realized as I was asking the question that I was
Not certain of where I placed all the extinguishers.So I went on-line and found
Zazzle who made stickers(fire extinguishers) that I placed through the house and
They look just fine! The price was reasonable and the stickers brought a level of
Comfort to know exactly where our fire extinguishers were located.
I ordered flyers and business cards for my business. After I received my order I was very pleasantly surprised with the quality of the product and how fast it was shipped. I love my cards and my flyers! The colors are very bright, the design is catchy, and the quality is great. MY recommendations
What a great site! Always has some kind of promotional discount going and tons of neat ideas and products!
My contra dance designs are now available easily, on a multitude of products. The shirt and the mug I purchased came out wonderfully. It is easy to customize the products, and I'm finding that Zazzle really has their act together, in terms of being organized and efficient. I am quite impressed.
I love zazzle it allows me to make personal products for me or my love ones it always comes out how i expect it and it comes on or before expected date just the best website to make calandars and other personal products
I love the mug! It came out exactly the way I wanted it and was delivered fast and in perfect condition.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

