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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Missouri
2 reviews
1 helpful vote
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The stickers we ordered look great. I love that there is no minimum. Delivered right on time. I will use Zazzle again for sure!

Date of experience: March 26, 2012
Oklahoma
1 review
1 helpful vote
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The selection was great, fantastic graphics and artwork. I will be ordering more in the future. Recommend to anyone who wants great biz cards reasonably priced and unique and first class designs.

Date of experience: March 25, 2012
Illinois
1 review
1 helpful vote
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I have written a children's picture book about a grasshopper and a cricket. I had ordered some grasshopper buttons before, gave them out with the book, and re-ordered 100 more. This time I had the title of the book printed on the bottom of the button. Outstanding! I'll probably be ordering more soon. Thank you.

Date of experience: March 24, 2012
Pennsylvania
1 review
1 helpful vote
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I ordered buttons in plenty of time for them to arrive in time for a party I was having then also paid extra for expeditied shipping. The bittons were stock, not customized. I also requested notification if they would not be delivered on time. I received no notice yet the buttons arrived AFTER my party. This site makes promises it cannot deliver.

Date of experience: March 22, 2012
Minnesota
1 review
1 helpful vote
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Love the business cards not happy with the shipping issue. I sent an email about this and wasn't really happy with the response which said you did not deliver on Saturdays. (I had paid extra for fast shipping) I then order a different business card with regular shipping and this was sent UPS and it was delivered on Saturday! I don't really understand other then I feel like I was not treated fairly on the cost of shipping the 1st set of cards.

Date of experience: March 22, 2012
Illinois
3 reviews
5 helpful votes
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This is a great site
March 21, 2012

This is a great site. I ordered a custom coffee mug (a morphing mug) and I am very happy with my purchase. They shipped very quickly considering it was a custom order. I will definetly order from them again. Its a good place to shop when you are looking for affordable personalized gifts.

Date of experience: March 21, 2012
Tennessee
1 review
2 helpful votes
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Recieved the dishwasher magnet bubbles clean/dirty sign. I was disappointed at how small this sign is. It was meant for 2 boys to know when to empty the dishwasher.

Date of experience: March 21, 2012
New York
1 review
1 helpful vote
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Very user-friendly!
March 21, 2012

Very user-friendly! We needed to expedite our order, and the invitations arrived right on time. Good quality, great service.

Date of experience: March 20, 2012
Virginia
1 review
1 helpful vote
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Extremely helpful and knowledgable staff. Literally walked me through each step of my order, and were extremely friendly. Unlike other websites from whom I've ordered in the past, only to fiind the process tedious! Will definitely be ordering from Zazzle in the future!

Date of experience: March 20, 2012
Japan
1 review
1 helpful vote
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My experience with Zazzle is very good. I have always got what I have ordered and very quickly, even if I live in Norway, Europe. Thank you Zazzle.

Date of experience: March 19, 2012
Arizona
1 review
1 helpful vote
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Did not expect to receive my package in the short of time that it arrived. Very happy with my bumper stickers Dog's Nose Art... it makes me smile!

Date of experience: March 18, 2012
Louisiana
1 review
0 helpful votes
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Great fast service and amazing quality fabric for the shirts

Date of experience: March 17, 2012
California
23 reviews
86 helpful votes
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I ordered business card from them but they were very expensive for the quantity we received verses other competitors where the designs are not that impressive. When we received a 50% on a Friday, we eagerly were trying our best to get the cards done but there were site errors. I contacted them about our troubles and they did not resolve the situation. I stopped using them from then on. If Customer service had a follow through then I would have stayed a happy customer.

Date of experience: March 17, 2012
Virginia
1 review
2 helpful votes
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I love working on and ordering from Zazzle. It's ease of use and efficient posting of designd and shipping of merchandise is very refreshing

Date of experience: March 16, 2012
Ohio
2 reviews
2 helpful votes
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I love my T-Shirts, I ordered a reg. T-shirt and one with a scoop neck. Both washed up fine, The picture on the front did just fine with the washing. I will keep Zazzle in mind when wanting to order a special t-shirt, thanks again

Tassie Miller

Date of experience: March 16, 2012
California
1 review
1 helpful vote
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Dear Zazzle Customer Service;

I can't thank you enough. What you did was amazing and very generous. The reason this has such a paramount impact on me and my family is that I originally wanted to purchase three of the black ginger's unite t's. However, due to my finances at this time, I was only able to purchase two. I sent the response email back to you with the new size requested to speed up the process of getting the size I realized I needed for my one child. My intentions were to wait for your reply and send the wrong sized t-shirt back. That is just how customer service works!
Now you have made me a Zazzle believer and fan. More importantly, you have made three (not two) ginger teens thrilled!
We live in the Bay Area, CA and I noticed a television commercial that Zazzle is sponsoring our Bay to Breakers annual race. AWESOME!
Thank you * Thank you * Thank you
Denise Bowers

Date of experience: March 12, 2012
Florida
1 review
1 helpful vote
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This order as well as all my orders were wonderful! Thank you Zazzle for making the process easy & fun!

Date of experience: March 12, 2012
New York
1 review
1 helpful vote
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Excellent website!...
March 10, 2012

Excellent website!... awesome products at low prices!

Date of experience: March 9, 2012
California
1 review
2 helpful votes
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I also sell on another website (Cafepress.com) but Zazzle offers greater possibilities for design complexity. It's also easy to navigate.

Date of experience: March 8, 2012
Massachusetts
1 review
1 helpful vote
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Your search engine when looking for poster prints is a hit or miss when trying to find a specific print. When I received my "Love on the Beach" poster, the writing look completely fake, nothing like it did on your website. Not putting that one up on my wall.

Date of experience: March 8, 2012