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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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First time invitation order
January 24, 2026

This was such a fast and simple experience. Everything was easy to edit and make my own. There was a great amount of choices and I received my order earlier than expected!

Date of experience: January 14, 2026
California
1 review
0 helpful votes
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Great quality
January 24, 2026

I was very surprised I was able to order such professional invitations at the price that I paid. I was able to customize them as I wanted. Overall, I am so completely satisfied.

Date of experience: January 14, 2026
Maine
1 review
0 helpful votes
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LOVEEE THESE
January 24, 2026

My baby's first birthday cards came out so flipping adorable, I love them and will cherish them always. They were super easy to edit too which makes my life easier. 1000/10

Date of experience: January 14, 2026
Wisconsin
1 review
0 helpful votes
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Catholic wedding mass programs
January 23, 2026

I had ordered wedding programs for my daughter's wedding and Zazzle made the process so easy, due to providing a Catholic Mass format that I could easily add to. I received the 200 programs in less than a week and they were beautifully done. I highly recommend.

Date of experience: January 10, 2026
1 review
0 helpful votes
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I received my ornaments pretty quickly. The quality was ok. As mentioned already, the print on the back was small. The photo seemed a little too blurry for me, but The person I bought the it for said she was ok with it.

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
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Item and shipping were great
January 21, 2026

I ordered large sign for my daughter's bridal shower and was very happy with items and delivery time. The site is very user-friendly as well. Will definitely order again.

Date of experience: January 10, 2026
New York
1 review
0 helpful votes
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Wedding Welcome Signage
January 20, 2026

Such a quick, seamless, and easy process. I loved having the option to print on both the front and back of the sign. It shipped incredibly fast and arrived fully protected and in pristine condition. The colors and graphics printed beautifully.

Date of experience: January 10, 2026
California
1 review
0 helpful votes
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LIlo phone case
January 20, 2026

My sister in-law loves the phone case. Lilo is hard to find. It's usually just Stitch. She does wish the cute Lilo design was on other things like notebooks, journals, deck of cards, and mugs.

Date of experience: January 5, 2026
District of Columbia
1 review
0 helpful votes
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Very disappointing.
January 17, 2026

The ceramic door knobs were not as pictured. The colors were dull, and, although they were supposed to be a copy of a Mexican tile, the design is not even centered on the knob, so that the geometric design is off center and the band around the design falls off to the side. I'm not even going to use them. They were for folding doors in my hallway. The reproduction is a disservice to the artist who created them.

Date of experience: January 6, 2026
Adam B. Zazzle Rep
2 months ago

Hello Babette,

We are sorry to hear you were not happy with your order. Please reach out to [email protected] and we will be happy to help!

Thanks

Texas
1 review
0 helpful votes
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Stunning =D
January 17, 2026

I had a great experience with Zazzle! The customization options are endless, making it easy to create something truly unique. The quality of the product exceeded my expectations, and the printing was vibrant and well done. Shipping was smooth, and everything arrived exactly as ordered. Highly recommend Zazzle for personalized gifts and creative projects!

Date of experience: January 7, 2026
Colombia
1 review
0 helpful votes
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Love the site!
January 17, 2026

The best thing about making my business card is that I could save online pictures and use them on my card. I wasn't limited to the pictures(including background) on the site.

Date of experience: January 7, 2026
Michigan
1 review
0 helpful votes
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Timely delivery
January 17, 2026

Everything looked great! Time was of the essence and they delivered it right on time and kept you updated with tracking. I would definitely use Zazzle again!

Date of experience: January 7, 2026
Arizona
1 review
0 helpful votes
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I've been a costumer for years..
January 17, 2026

Zazzle has been my go to for my business cards, labels, flyers and more for years! I'm almost always satisfied and I love that if you sign up with them you get free shipping. That being said I have had quality issues from time to time but nobody's perfect and it hasn't happened frequently enough for me to stop using the platform.

Date of experience: January 7, 2026
Pennsylvania
1 review
0 helpful votes
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Fun!
January 17, 2026

I designed my own birthday card to a very dear friend. It was lots of fun!

And it came out perfect! Will keep Zazzle in mind for future cards!

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Easy to do and fast delivery
January 17, 2026

Making a name badge was easy to accomplish and the delivery was faster than stated so I am very happy with this company and will use them again in the future for other items.

Date of experience: January 7, 2026
North Carolina
1 review
0 helpful votes
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ABSOLUTELY LOVE IT
January 17, 2026

The process was easy breezy. Took only a few days to get and the quality is very good. Very pleased with order and will use again in the future. Thanks for the wonderful experience with your business.

Date of experience: January 7, 2026
Massachusetts
1 review
0 helpful votes
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High quality work
January 17, 2026

I'm very pleased with the 9 round ceramic ornaments I ordered. Each one was customized for each one. The picture chosen for each were fit to size and the color came out prefect.

Date of experience: January 7, 2026
New York
1 review
0 helpful votes
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Print Too Small
January 17, 2026

The script on the printed labels is lovely, but it is so small it is very hard to read. I certainly was NOT led to believe it would be so small by the sample shown on the website. I will not be doing any further business with Zazzle.

Date of experience: January 7, 2026
Adam B. Zazzle Rep
2 months ago

Hello Daniel,

We are sorry to hear that you were unhappy with your order. Please reach our to [email protected] and we would be happy to assist you.

Thanks

Georgia
1 review
0 helpful votes
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Reliable Company You Can Count On!
January 17, 2026

I've been using Zazzle to make ID Badges for our company for nearly 3 years now and they've been great. Their customer service is top-notch and they always under promise and over deliver!

Date of experience: December 27, 2025
Texas
1 review
0 helpful votes
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Service was great
January 17, 2026

Ordering from Zazzle is always simple and quick! This order, we didn't love the outcome of our business cards that we designed and ordered- fault of our own. They were really thin and felt cheap. Still like the site though

Date of experience: January 7, 2026