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ZazzleReviews 13,633

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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February 19, 2026

...

Date of experience: February 9, 2026
Georgia
1 review
0 helpful votes
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Beautiful towels!
February 19, 2026

The quality is great, and the towels are exactly as pictured.

Date of experience: February 9, 2026
Massachusetts
1 review
0 helpful votes
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Excellent service
February 18, 2026

Easy process to create a Save the Date card. Prompt delivery. Excellent quality product. So impressed I have ordered baby shower invites recently as well.

Date of experience: February 8, 2026
Texas
1 review
0 helpful votes
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Good cards, poor quality paper
February 17, 2026

Designing and ordering my business cards was very fun and easy. However, I paid extra for the upgraded paper, and I find the paper to feel and have printed very cheap. The black border does not extend to the outside borders of the paper, making it look unprofessional.

Date of experience: February 7, 2026
Adam B. Zazzle Rep
1 week ago

Hello Tori!

We are sorry too hear you were unhappy with your business card order. We would love the opportunity to make this right.

Please reach out to [email protected]

Thanks,

Adam

Connecticut
1 review
0 helpful votes
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Wedding Party Invites
February 17, 2026

Thank you. My daughter and her husband are both in the service and decided last minute to come home for a week from Italy. I found a quick place to host a wedding party with family and friends (they were married in Italy last year) and quickly needed invitations.
They were easy to create and shipped within 2 days.
Thank you!

Date of experience: February 7, 2026
Florida
1 review
0 helpful votes
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They turned out okay
February 17, 2026

The matchboxes had the label on them but the way they set the guide lines on the mock up makes it so there's a lot of white area and makes your image a lot smaller

Date of experience: February 7, 2026
Adam B. Zazzle Rep
1 week ago

Hey Marie,

We are sorry to hear you are unhappy with your matchboxes. We would love the opportunity to make this right.

Please reach out to [email protected] and we will be happy to help!

Thanks,

Zazzle

California
1 review
0 helpful votes
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Good job
February 17, 2026

Easy to use. The type on my wine glass came out a smaller than I expected so a user interface that is larger (for us older folks) might be helpful!

Date of experience: February 7, 2026
New York
1 review
0 helpful votes
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Comment
February 17, 2026

Excellence, excellence, excellence, excellence, excellence, excellence, excellence,

Date of experience: February 7, 2026
Florida
1 review
0 helpful votes
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Mis primeras Tarjetas
February 17, 2026

Me encantaron mis tarjetas, más bellas de lo esperado, las edité y me llegaron mucho mejor. Gracias ahora a trabajar 😃

Date of experience: February 7, 2026
Texas
1 review
0 helpful votes
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Just ok
February 17, 2026

I like what you offered, until I got it. The acrylic invitation was a wonderful idea. But I ordered and received it. It was very hard to read, because it only comes in white writing.

Date of experience: February 7, 2026
Texas
1 review
0 helpful votes
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Fast and Efficient
February 16, 2026

I needed business cards within a few days for a conference. Zazzle delivered beautiful printed and arrived ahead of time. Thank you!

Date of experience: February 6, 2026
Missouri
1 review
0 helpful votes
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On time
February 16, 2026

My order arrived when expected, though I expected my order a little different when it came to material. It was the correct images. I did have to do additional cutting work due to white line left on invites. But for my time crunch everything looked good.

Date of experience: February 6, 2026
Massachusetts
1 review
0 helpful votes
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Survey requested to early.
February 16, 2026

I am pleased with Zazzle. However, the order was a gift. It was directed to an address different from mine. It took a few days for the person to acknowledge it, so I could not state it was delivered for a few days.

Date of experience: February 6, 2026
Washington
1 review
0 helpful votes
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Zazzle is a team member
February 16, 2026

As director of security for a local church, I work in the certification area for new security team members. Zazzle makes is easy with their online tools to create a standardized design for security team credentials. The design set-up and ordering are simplified and consistent making that part of the job easier for me. Zazzle is a team member.

Date of experience: February 6, 2026
New Mexico
1 review
0 helpful votes
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Print not clear
February 16, 2026

The stingray did not show up as clearly in the print as your website photo showed it would appear. You can hardly see the outline of its face.

Date of experience: February 6, 2026
Adam B. Zazzle Rep
2 weeks ago

Hello Shelly,

We are sorry to hear you were unhappy with the printing on your shirt order. We would love the opportunity to make this right! Please reach out to [email protected] and we would be happy to assist you!

Thanks,

Zazzle

California
1 review
0 helpful votes
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Annual Tradition
February 16, 2026

I order Valentine's Day buttons for my daughter to hand out to her teachers and grandparents every year and zazzle always comes through with quality and speedy shipping!

Date of experience: February 6, 2026
Kansas
1 review
0 helpful votes
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Great quality & service!
February 16, 2026

I just received my second order from Zazzle and the whole process was simple, the website was very intuitive to design and order from, and delivery was as promised.

Date of experience: February 6, 2026
Georgia
1 review
0 helpful votes
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Zazzle Custom Wedding Invite Review
February 15, 2026

The custom invite formatter was easy to use and it even had features I did not expect like added backgrounds and textures. I used these tools to help enhance my custom wedding invites for my aunt. She liked how they turned out!

My one complaint is that during shipping two of the invites were slightly bent as well as one of the envelopes due to the carrier shoving them in our mailbox. Though this was nothing bad on Zazzle's part.

Overall Zazzle did an amazing job bringing my aunt's wedding invites to life. Will use again.

Date of experience: January 23, 2026
Oregon
1 review
0 helpful votes
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Great product!
February 15, 2026

I love our return address labels. We are Oregon Ducks fans and it's the only place I've seen address labels with that logo. Thank you! Quick delivery and great quality!

Date of experience: February 5, 2026
Pennsylvania
1 review
0 helpful votes
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Great gift for mom!
February 15, 2026

This award was cleanly done. Looked polished and finished. Super nice looking. Came out looking great! Love the font. Feels sturdy. My mom absolutely loved it! Cute gift idea! Amazing!

Date of experience: February 4, 2026