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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The website is amazing, we had an idea and the design software helped make it come to life. The cards are great quality and they arrived in a very short amount of time. Will definitely be ordering again.
It was very easy to desing my new bussiness cards and order throgh zazzle. I will order again in future 100%
The invitations turned out perfectly. Just what I was looking for. They were delivered earlier than expected--an added bonus--very pleased!
I ordered expedited shipping and it came on the guaranteed date! Thanks!
I created printouts for my wedding and they look AMAZING! Thank you for providing such an easy to use platform
Needed Life Celebration programs quickly. Zazzle provided a great template and got my programs here in time.
Designed a custom shirt with photos and text and received the order in a few days. Very happy with the tee quality and look.
I ordered shower invitations, they are beautiful and very professionally made. Shipping is timely and product is an amazing value. Best price on the internet. Envelopes that are addressed for practically nothing, such a value for your budget.
I was so excited to have this picture put on a mug of our granddaughter for my husband. The picture came out to dark, so sad.
Love how you can design your own item. You can move your pictures around and place them how you like them. Preview your design make changes if needed before placing your order. Delivery came on the delivery date. Very easy to order.
I ordered and came in exactly like I ordered and actually faster than I expected.
I ordered a few invitations and they came in great time and exactly as ordered. Turned out beautiful.
Arrived as expected. I was disappointed with the quality of the printing on the invitations I ordered. The printing was extraordinarily light and difficult to easily read. I didn't send them back because I was too close to the date I needed to send out. I was very disappointed.
Very easy to use/navigate. Love my order. They under promised and over delivered on the ETA. Will use them again.
Photo pins were high quality and express ship got them here in time! Will order from Zazzle again!
Easy to order, great options and it made my home made wine look so professional!
I was cable to make personalized birthday cards easily. They turned out great!
The personalization process was super easy and the delivery time was fast.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

