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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I did not like the quality of the t-shirt. It was rough, scratchy and shrunk a lot.
Quizás una manera mas explícita y poder comprender más los tamaños … porque quede muy triste ya que los quería más grandes. Muchas gracias
The card was perfect with lots of options to personalize further.
I ordered 2 boxes of business cards and a box of referral cards! The process was super easy to order and delivery was really quick! The quality of cards are really good!
The delivery of my order was super fast. And I absolutely love my daughter photo cheer pin.
This was so easy to do, thank tou Zazzle! The shipment came in half the time it was supposed to, which was awesome.
Loved! The quick service, and my invitations. No issues.
No problems - online was a little difficult. Would have loved a way to get invitations for a simple dinner or party easier
Super easy to order and edit. Shipping was extremely fast. Got my board in perfect condition.
I had a postcard style wedding invitations made and they turned out lovely. It was very easy customizing them as well. Thank you!
On the website the pink I selected was bright and vibrant. The pink on the cards was drab and dull.
Awesome awesome awesome awesome awesome awesome awesome
The picture doesn't look good not sure I will order again
Hi Jacklyn,
I'm really sorry to hear about the quality issues with your recently placed t-shirt order, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Stickers have high quality look, only comment is I bought alot with different designs so a bulk purchase discount for different designs would be nice, some kind of sampler deal.
Loved how the invites turned out! Great quality, fast shipping. Highly recommend.
Invitations came quickly, thank you! They are beautiful and an added bonus, they were on sale!
Thank you, These are so fun and easy. The look great.
They got delivered MUCH faster than expected and arrived undamaged.
Very happy!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Julie,
I'm really sorry to hear about the quality of your t-shirt, but we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan