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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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They got delivered MUCH faster than expected and arrived undamaged.
Very happy!
Our return address labels came quicker than expected! We loved how they turned out!
I was very excited to receive my item in the mail.
Experience ordering the cards was great but when I received them, I was disappointed to find the cards with extremely pixelated photos.
I love these quality labels. I was able to choose from a large quantity of unique styles. Bought them before and will buy again when I run out.
It serves its purpose, easy to use, received all items quickly- every time.
Quick shipping and painless invitation making! Would definitely buy here again!
Great experience, very quick delivery at a good price
Received product earlier than expected. Product was more then I expected.
I was looking for a particular sticker and having a hard time finding what I needed anywhere else. Zazzle made just what I was looking for and was able to get it to me within a few days.
This site was so easy to use! I was able to quickly use a template and adjust it to my needs. It arrived much earlier than expected and the print was perfect! Would definitely use again!
I absolutely love my new business cards. I was able to customize them to my exact needs and the shipping was fast and easy. I definitely will be ordering more!
I orders some personalized stickers using my own pictures and even though the pictures weren't dark they came out really dark on the stickers when I received them.
I orders some personalized stickers using my own pictures and even though the pictures weren't dark they came out really dark on the stickers when I received them.
Smooth transaction and received shirt timely. Quality t-shirt too with impressive message
Ordering was a breeze. Specialization of labels was a breeze. Labels arrived quickly.
But 1.5" labels are too small… even with good eyesight you'd need a magnifying lens to read the print!
Easy to order and a lot
To chose from. Great turn around on orders and quality is great.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Linda,
I'm very sorry to hear your cards did not meet your expectations.
I will be reaching out shortly to look into this further and I hope we can resolve this for you promptly.
Kind regards,
Craig